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“Courteous and professional service every time I come into the Victor location UPS store. Of special notice are Dan and Norah who are always exceptional in their genuine kindness in answering my questions and helping me with my packages for shipment!”
“The young lady (sorry, I didn't catch her name) working here this morning did a perfect job for me. She was incredibly patient with my needs and demonstrated excellent knowledge of both their hardware and software. Great service!”
“I was shipping to my daughter in Colorado who lives at an apartment complex. The first time I made a mistake in requesting signature on delivery. The package was shipped back to me; the box was damaged, hiwever the contents were intact.
Today I shipped the package again without signature required. Cost me another $70.00 however I really wanted my daughter to get this before I saw her for Christmas this year.
After explaining all of this to Tatianna, she said the best option was to ship without signature on delivery. I wanted to ship directly to another UPS store in Colorado for my daughter to pick it up there. Unfortunately I was told I couldn’t do this.
Tatianna was very professional in handling my request. She was taking care of me and walk ins at the same time, and did this very easily. She was all business and that’s okay. I did make her smile though as I left the store.
This is my go to store as it is near our home.”
“I was greeted by a very nice woman and she was also very carful and knowledgeable of what I needed shipped. Very pleasant to work with. I believe her name was Rosa. You don’t get good service anymore so she made my experience nice!”
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“Convenient, helpful and friendly - what more could you ask for? :)
Despite the plague of Amazon returns that infects all sorts of shipping locations the staff was upbeat and can-do.
It’s easy to park and jump in/out of this shop. The hours are great. While they recently seem to have lost their notary you can visit the nearby credit union which offers free notary services (other side of the the new Starbucks).
One thing I would have liked to see is the envelope for express document shipping on the customer side of the counter. Then we could put documents in it and be more ready when we approach.”