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“The gentleman working there could not have been more kind and helpful, despite the store being quite busy. Very painless, streamlined experience for returning a bunk item to amazon.”
“Very nice young man helped me move packages from my car to the store to be shipped. Treated me as a family member. Absolutely ? % score on customer service and how smoothly everything went.”
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
“I love this location and the workers. They almost always give my little one a sticker. As long as there is no line, I am in and out within minutes (granted I have my packages ready to go!) The workers are always so nice and kind! Thank you!”
“The young lady (sorry, I didn't catch her name) working here this morning did a perfect job for me. She was incredibly patient with my needs and demonstrated excellent knowledge of both their hardware and software. Great service!”
“I was shipping to my daughter in Colorado who lives at an apartment complex. The first time I made a mistake in requesting signature on delivery. The package was shipped back to me; the box was damaged, hiwever the contents were intact.
Today I shipped the package again without signature required. Cost me another $70.00 however I really wanted my daughter to get this before I saw her for Christmas this year.
After explaining all of this to Tatianna, she said the best option was to ship without signature on delivery. I wanted to ship directly to another UPS store in Colorado for my daughter to pick it up there. Unfortunately I was told I couldn’t do this.
Tatianna was very professional in handling my request. She was taking care of me and walk ins at the same time, and did this very easily. She was all business and that’s okay. I did make her smile though as I left the store.
This is my go to store as it is near our home.”
“I was greeted by a very nice woman and she was also very carful and knowledgeable of what I needed shipped. Very pleasant to work with. I believe her name was Rosa. You don’t get good service anymore so she made my experience nice!”
“I had a pre-printed shipping label to return brake parts to RockAuto for core credit, but the package weight exceeded the label’s weight. The staff assured me that the package would be delivered to RockAuto regardless - THAT is CUSTOMER SERVICE!”
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“Ricky was awesome totally helped super friendly went above and beyond for his customer service you don’t get that much these days smile on his face amazing thank you”