Mailbox Centers in Rochester, NY

9 locations found near Rochester
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“Came in with a couple of different packages and needed a lot of help. Wyatt was super helpful and patient with me. It was a busy Saturday, and I really appreciated his help and patience!”

4.6 Superb69 Reviews

“I just dropped off my package there for shipment, and I was given good customer service! The person I worked with was no stranger to hospitality. I asked for a paper and pen as I didn't have the shipment address written down on a paper. He didn't acquiesce like some people at the busy shipping locations would.The interior was inviting, and the scent in the air was from an incense. Don't let the store front fools you, and parking is plentiful. I came here as it's the nearest shipping facility, and I'd definitely come back again for the convenience and to support this local business. Every time I go to a FedEx store, there's always a long line or the employee's not at the register, still dealing with the printing stuff or other packages.”

4.6 Superb13 Reviews

“Drake was very friendly & helpful during my last visit. She is courteous & a great multi-tasker. I appreciate her & the rest of the staff who have helped me & Leyla with our packages. Quick service & friendly staff!”

4.3 Superb18 Reviews

“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”

5 Superb6 Reviews

“This is my go to store, the staff here is unparalleled in knowledge, effectiveness, and professionalism. They're also very friendly and helpful, highly recommended!”

3.9 Good28 Reviews

“The employees who work at this location are so kind, helpful, and patient. They are lovely every time I drop off labeled packages or have a return. The new (younger male) worker is not as friendly and knowledgeable yet, but I assume that is due to being new!Personally, I recommend purchasing labels at home, or through a selling platform. The workers have no say- the prices will be higher in store than with e-commerce discounts. To be fair to negative reviewers, the prices in person can be quite high! The workers cannot adjust or change the shipping prices, and they have wonderful customer service.”

3.4 Good9 Reviews

“I just had a pleasant experience with Turon. He was such a delight and much appreciated for his professionalism and kindness. Thank you, Turon for putting a smile on my face.”

3.5 Good66 Reviews

“Went in today with some packages and had all of my QR codes ready to be scanned and of course as soon as I stepped foot into the building I lost internet connection!! Thankfully Calisha was very fast to assist me and was extremely friendly and patient of my "wonderful" phone.Thank you for the awesome customer service!”

3.3 Good18 Reviews

“I visited the UPS Store #0363 twice this week.at 2117 Buffalo Road Rochester, NY 14624. On 12/21 I had an Amazon return and on 12/22 I shipped a package. I dealt with an employee named Devon. Devon was very efficient with my return and the next day he helped me with shipping a package.Devon had a great personality and was very efficient with completing my return and shipping the package. It is nice to get great customer service!”

3.2 Average32 Reviews

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