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“Tiffany was USPS customer service representative that handled my eBay shipment to my customers. Knowing it was glassware & ceramics, she took extra care in marking it as such. Excellent customer service! I try to use this location for all my needs!”
“Abby and the team are the best!!! I switched my business to UPS because of the customer service and their ability to produce print so quickly!! Highly recommend!!”
“I have worked with Dean at DCS and More for 3 years. Each time I send him items to be printed, his mock ups are perfect and he prints on time. He is always polite and never considers a question too unimportant to answer. I highly recommend!”
“Carly's assistance at the UPS shipping area was invaluable. I had never used the UPS desk at Staples before, and she guided me through the process, to make it a quick, smooth transaction.”
“Kim is a VERY good business woman. She immediately gets back to you & starts the jobs immediately. She stays in constant communication & ensures that the job is completely done. 100% recommend. P.S. I never give 5 stars so the reviews look real!”
“No line when I went in. Both employees were pleasant, and took the time to explain what happened with my post (somehow the address only had my name and apartment number but not the street address, so I didn't get the envelope and they couldn't find it at first in the office, but the tracking number did have my address attached so I got a notice about my letter being at the post office).
Never felt condescended to or like I was an inconvenience for getting mail. Interior is very standard for a post office. Entrance seemed to be easily accessible for wheelchairs.”
“I have been coming to this Staples not only for my printing supplies, but to have my artwork scanned for my publisher. Jean, in the printing/copying department, is the absolute BEST! He is efficient, friendly, and gives 100% to every project he works on. He makes you feel as if you are THE most important customer of the day!
The store itself is clean, organized, and well stocked with a staff that is eager to please. MANY thanks, Staples in Penfield, for the consistently SUPERB service!”
“The place is great!! The staff is SUPER friendly, they're always good to work with and the rewards for being a frequent shopper are incredible! The Webster store is the best!”
“Hands down the only way to ship a rowing scull. I built a wooden rowing scull and Steve and his son brought it north from Florida to Massachusetts intact and helped me change a flat tire on my car at the handover. They are terrific”
“I had a canva print order sent to this location and they were ready in just over an hour! When I stopped in to grab them, Michael was extremely personable and nice. :) The print quality was great as well.”
“Stacy and the team in the print department did a fantastic job with my holiday cards and other last-minute holiday orders. This was my first time using Staples for holiday cards, and their high-quality work and fast, friendly, and knowledgeable service really stood out. Thanks guys!! I'll be coming back. Highly recommend this team for your print needs!”
10AM - 1PM 2 - 5PM
82 Ridge Rd, Union Hill
Shipping Centers
“I came in today needing to hand in government paperwork to fax in the dark skin woman was so amazingly great friendly had full personality which represents Park Ave beyond that the woman she was training was thrilled to learn because she had a great manager to train her and show her how to learn I haven't been here in a while in a lot of changed for the best plus the hand in paperwork that's embarrassing and you're treated very kindly”
“I had a great experience at the FedEx Office in Webster, NY. Crystal was incredibly thoughtful and thorough in helping me process 10 packages. She carefully made sure everything was accurately labeled and even stayed a past closing to ensure it was all done correctly. Her professionalism and attention to detail were truly appreciated—thank you, Crystal!”
8:30AM - 5PM
206 W Commercial St, East Rochester
Shipping Centers
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
“I always use this location whenever I need to ship something (I run a small online store), and the staff have always been helpful and friendly. This place is much better than many other local USPS locations.”
“Victor, NY 14564 post office. Decent size, well stocked with Priority Mail boxes and slips. Really like how large the package drop off is inside. Also has a self serve kiosk inside.”
8:30AM - 5PM
75 Barrett Dr, Webster
Shipping Centers
“I don't interact with USPS all that often, but whenever I've gone into the office or had to call with a delivery question, the agents I've dealt with have been nothing but extremely friendly and helpful. There's the stereotype of the disgruntled postal worker - and maybe they are - but you'd never know it by the way they treat you as a customer.
Thank you for the excellent service.”
“Staples in Victor is always a great experience for me. I use them often for invitations or itineraries. I email them the draft, and then they respond immediately. This weekend in particular I worked with Wes and he went above and beyond to make sure the invitation was perfect. I appreciate their professionalism and efficiency. I highly recommend this store!!”
“I came to this location to a couple of returns on auto parts. The woman who helped me was super friendly and knowledgeable and the service was quick and professional! I'll be back again”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
“I was greeted by a very nice woman and she was also very carful and knowledgeable of what I needed shipped. Very pleasant to work with. I believe her name was Rosa. You don’t get good service anymore so she made my experience nice!”
8:30AM - 5PM
300 Waring Rd, Rochester
Shipping Centers
“I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!”
8:30AM - 5PM
1614 Penfield Rd Suite 2, Rochester
Shipping Centers
“Honestly of all local post offices in my area this one is tops. From someone who sells a lot online, seems like literally within an hour or so after I drop a package off in their package drop its scanned and on their way. Makes my customers happy to see its been shipped quickly and I look like a hero.”
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“Glad to be a customer at the local UPS store. They always greet me warmly and help me with shipping off packages to the kids at college. Highly recommend our local UPS store!”