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“Great experience and Shannon was very knowledgeable. He was extremely patient with me and helpful when I was deciding on the correct fit. Would recommend for sure.”
“My mom and I came into the store for the first time yesterday after making appointments online. We were helped by Mallory who was so extremely knowledgable and sweet. She made our experience very enjoyable and memorable!”
“Andrea was wonderful - knowledgeable, helpful and kind - to this old fart veteran with neuropathy and looking for another pair of comfortable Hoka sneakers. Would recommend this clean, pleasant and welcoming store to everyone. So good to find someone in retail who knows the stock and what it offers for different needs. And so rare!”
10AM - 7PM
3349 Monroe Ave Suite 7B, Rochester
Shoe Stores
“I love the Under Armour brand! Quality apparel for alot less than other name brands. Wish they had more choices in the outlet store, but still have a great inventory!”
“They actually have size 14 shoes! My husband usually has a tough time finding anything in his size, but he found multiple options here. Thank you for offering such a wide selection!”
10AM - 8PM
129 Eastview Mall, Victor
Shoe Stores
“First time in a Loft store! The sales clerks were all super nice and helped me with ordering a top I wanted but didn't have my size in stock. They even went into the back to look for it. Found some cute pieces and left happy. :)”
“Always find something! Great styles, although sizing can be tricky...try everything on! Great in-store service! Easy online shopping, easy returns, 5% savings with JJill credit card.”
“The staff was very kind, helpful, and patient. They took care of our group of 4 expeditiously. This place has a great selection, for any man. I would recommend checking it out if your looking to buy/rent a tux. It was a good experience ?”
10AM - 7PM
1058 Ridge Rd, Webster
Shoe Stores
“I like the range of prices they present, so different people can get shoes here. For me I found the perfect sneakers, but did not have my size. Will return next week.”
“I had an exceptional experience at Madewell Eastview Mall, and it was entirely because of Timothy.
I first worked with him back in November, when he helped me build a beautifully curated winter capsule wardrobe. Then, just a few days ago, I returned and he created an entirely new spring/summer capsule for me. Both experiences were equally thoughtful, intentional, and seamless.
Timothy has an incredible eye for style and a deep understanding of material, fit, and timeless design. Each piece he selected felt elevated and cohesive, with full looks that included accessories like belts, shoes, and bags. Nothing felt trendy or disposable — everything was classic and meant to last.
What truly sets him apart is how he shows up. He is attentive without ever being pushy, detail-oriented, and genuinely invested in making sure you feel comfortable and confident in what you’re choosing. He understood exactly what I was looking for and executed it effortlessly.
During my most recent visit, he went above and beyond — checking multiple sizes, colors, and materials, pulling options from both the floor and online, and taking the time to walk through everything with care. The entire experience felt easy, enjoyable, and personalized.
Even after I left, his level of service continued. A different associate had accidentally processed a duplicate charge, and when I called the store, Timothy handled everything immediately. He personally reviewed both receipts — including in-store purchases and ordered items — and followed up to ensure everything was accurate. That level of thoroughness and accountability is rare, especially considering the error was not his.
Timothy is not just a sales associate — he is a true stylist and a significant asset to Madewell. The company is incredibly fortunate to have someone who brings this level of professionalism, authenticity, and care to the client experience.
I look forward to continuing to work with him.”
10AM - 8PM
3349 Monroe Ave, Rochester
Shoe Stores
“Love this store for kids clothes. The manager Matt is wonderful, along with all of the staff being super friendly & helpful as well. The store is always well stocked, neat, clean and has a great selection.”
“We came in to buy my 84 year old husband a pair Skechers today. Angelina was so patient and kind searching for the size 14 he needed. All of the women clerks in the store are friendly & helpful. Thank you Webster Skechers!!”
“Amazing time getting fitted for first pair of pointe shoes. Time taken to make sure the fit was right and we had all we needed. Will definitely be back! Thank you!”
“Purchased shoes for my son through Theplug585 live auction on the NTWRK app recently. Shipping was amazingly fast and he loved his new sneakers. I plan on ordering again. ??”
10AM - 8PM
307 Eastview Mall, Victor
Shoe Stores
“The staff was wonderful! Went on a sunday and the store was packed but they were as friendly and helpful as ever! As a cashier myself, I can only strive to be like the employees here.”
“I love it here, from shoes to clothes. They always have what’s in style and even the beloved throwback shoes. Their employees greet you the second you walk through the door and ask if you need any help. I’ve bought tons of clothes here whether it was for me or for a gift, this is my go to place. They have great brands from Nike to Jordan to Ethika. I definitely recommend this place the next time you go shopping.”
“The store manager Shelby is amazing! Helped me very efficiently and throughly. Went the extra mile for me, and made sure I left happy despite not having my size but making the call and putting my size on hold at another store. Very personable and made the experience fun. Reminded me of reward points at the end where I got a free pair of shoes too!!!”
“I introduced my sister to your store and while there I noticed a sweater I had purchased less than two weeks prior to my visit to NY was on sale. Kristyn Pearl was the only sale associate at the time. She had 5 customers in line and efficiently helped each customer. When my sister was checking out, opening a new account with Ann Taylor, Kristyn heard my comment about the sale of my sweater. She Went ahead and looked up my purchase and gave me the discount for my sweater. She was most kind and efficient with all the customers in line. I wanted to make sure she was recognized for her outstanding service to your company.”
“They have a large variety but don't cary many wides. I'm sure you can get it online if you find a style you like. I was in a time crunch and couldn't wait. Nice staff there though.”
“First time shipping here. Love the look of the store, and their selection of shoes, makes it very easy to find something that you’ll like. Also the prices are pretty reasonable, and the staff are very knowledgeable. Will be coming back for shipping soon.”
“They have a pretty nice selection on shoes and purses and also socks. Definitely more variety of kid stuff in there at a very reasonable price and wallets don’t forget to check out their clearance and that I was having a sale they have all the namebrand Nikes, Adidas vans Dr. Martens the list goes on.”
10AM - 8PM
766 Eastview Mall, Victor
Shoe Stores
“Great place for good quality clothes on a budget! Appeals to a large age group and lots of different styles. My go-to spot for jeans. Employees have always been kind and helpful aswell”
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“I stopped in on my lunch break because the shoes I’ve been wearing to work as a healthcare worker have been killing my feet and shins. Peg came over and helped me right away, almost immediately finding the perfect comfortable pair of sneakers for me to work in. I liked them so much I left in them and finished off my shift, my legs feel better already. Will def be back”