“Matt has been the greatest!!! He has help me out through the whole process with my car accident. Matt was the man!!! He was very confident and knowledgeable about my whole situation.”
“A massive thank you to @alexanderpuesan for holding my hand through my first big-girl purchase. He told me, “I’ll handle everything from start to finish” He was extremely helpful and the customer service was out of this world, he was able to get me the best rates possible with my credit. I saved myself so much stress and he really delivered.. literally to my door, all the way from New York! I am extremely thankful for Carzoom and would work with them again!
Shoutout to @carzoomautogroup for making this dream come true. ?️⚡️”
8:30AM - 6PM
129-14 Hillside Ave., Richmond Hill
Car Rental
“Solid spot to get body work done with reasonable pricing/explanation. I shopped around and although they weren’t the cheapest, they weren’t the most expensive either. Matt took the time to explain the process of what they would do for my vehicle during my quote which was greatly appreciated. They did a fantastic job on my bumper. It’s like nothing ever happened! Highly recommended and will go again as needed.”
“I had a great experience with Empire Rent A Car! Their administrative assistant, Maria, was an absolute pleasure to work with. She handled my issue quickly and efficiently, and her communication throughout the process was excellent. It’s always refreshing to deal with someone so professional and friendly. Highly recommend Empire Rent A Car—especially thanks to Maria for making everything so easy!”
“I can’t say enough good things about this place! Matt and his team are amazing. I’ve brought my car here a few times now, and every experience has been great. Matt is super knowledgeable, honest, and always takes the time to explain what’s going on. You can really tell he cares about his customers and takes pride in his work.
His sister, who also works there, is always so kind and welcoming — it’s such a nice family-run shop with a great atmosphere. Every time I get my car back, it’s running perfectly, and I always feel confident it was done right. It’s so rare to find people this trustworthy and dependable. I recommend them to everyone!”
“I have rented from this National location dozens of times throughout the years. I always have a positive experience.
It isn't the largest location, but at least they try and keep the Executive selection somewhat interesting.
Pickup trucks, full-size suvs, minivans, convertibles, you name it- they put it in the Executive Aisle!
Many brand new vehicles that they first infleet at this location.
On multiple occasions I was able to find vehicles with single digits on the odometer, which means I was the very first renter! And there is no better feel than a brand new, fresh off-the-truck vehicle.
I also do love the fact that they mix in some luxury/premium models in the Executive Aisle.
I once snatched a brand new Mercedes GLS with 8(!) Miles! ?
And if that's not enough, there's the Premier Selection, too.
Overall, great job!
I will be definitely stopping by again in the future ?”
“Amazing team. Very friendly and cooperative.
I did however had an issue with the phone customer service who booked a SUV for me but the reception told me the helpline gave wrong information and I cannot book SUV for driving to Canada. The team however provided me with a minivan which was even better.”
“Akbar was so wonderful. He treated me very well even congratulated me on my birthday and gave me a wonderful price on the rental car and he’s such a great worker that he remembered me from when I came here in 2023. I’m so happy that the company keeps great workers.”
“Overall just another car rental place that is trying to lure customers by providing a good daly rate. Cutting cost for customers. So many 1 star reviews but once you read them, unfortunately it reads, you got what you paid for. No limos is waiting outside airport doors, no greater with a glass of sparkling either. But you do get a $30 a day decent car. I was trying to rent a minivan and they did not have one. Jack, i think, at the JFK location was courteous and patient. He showed different car options available and checked other Drivo locations to help out. As a company, corporate, there are some improvements that can and should be made. Staff gets to deal with all the company shortcomings and customer complaints in real time and they do a great job, but i am sure that it may be stressful to deal with complaints and frustrating customers.”
“Enterprise is generally good because the rates are excellent. My only issue is the excessive hold that they put on your credit card if you're local. Specifically at the JFK airport, but I guess that has to do with the fees that goes along with renting from an airport. In the end the excessive charge actually outweighs the fact that their rates are generally less expensive then their competitors. The return process is smooth when it goes right. Keep in mind when dealing with outside travel companies like Expedia, Priceline and Hotwire, additional fees are not taken into consideration so always contact the rental car agency to find out what the actual charges are, which is really not that much more. To note there was damage in the van I rented but they made me comfortable driving ot because i was immediately told about it and it was notes in their books. That means that they really pay attention to details. I was also shown how to drop and lower the seats, so I could get full use of the room inside of the mini-van. Now that's patience! Those guys are great at the JFK location. Upon my return, I had an incident with one of the rental car return agents. There were three at the JFK location and the tall dark-skinned afro-caribbean or African American agent was extremely rude. As an African-American myself, he's an embarrassment. I won't go into details, but regardless of your race, ethnicity and religion, try to avoid him if you can with any conversation. If you need details about your rental and need to conduct business because he's just a total idiot and UNHINGED just talk to another return agent. I frequent the airport often and I guess he didn't realize, who he was actually speaking to, because I understood and understand the entire return process. I used to work for Hertz Car Rental. I've never experienced anything like it in the 30 years I've been renting cars here and internationally. I did speak to management, and hopefully they will pull him to the side and make him realize that jobs nowadays are very valuable. I'm putting this in the review because we have a lot of people coming into the airport and they do not need to be subjected to a rude rental car return agent. Airports can be harrowing enough. The other rental car return agents on the property where extremely helpful and terrific as well as the agents at JFK's front desk. I would like to say thank you to the Enterprise Team for making my rental pleasant when I picked up. The return should have been more smooth but I do not blame the location, and they should not have to apologize for a rude employee.”
“It was my first time renting a van from Bandago and it was super easy, the staff was very helpful, and I would definitely get a rental from Bandago in the future. Thank you so much for everything.”
“From the 2023 Highlander What arose was not only friendship but also trust. I wish the Times Automobile Dealership a prosperous and stable future! May Sister Kong’s talent and beauty coexist, with unlimited vitality and passion!”
9:30AM - 5:30PM
71 Mott Ave, Inwood
Car Rental
“I am now in my second lease with First Class because they are that good at what they do. Doniel was my incredible agent. I couldn't have asked for better service in any way. From start to finish all my questions were answered and all of my needs addressed. I highly recommend this leasing company!”
“Amazing customer service! Rented the Corvette C8 and it drove beautifully and was very smooth and clean. Definitely recommend others to rent from here and will be renting again! 10/10”
“It's a good thing that BMW models in particular are rented out. Unfortunately, the service at the counter when picking up was very bad and unfriendly. I think they also tried to sell unnecessary extras. The car was ok, had a lot of scratches, but they were all documented, which was easy to understand on the smartphone. The return was great! I also thought the price was okay.”
“Rose provided exemplary service - great rental experience from start to finish. Note: this Enterprise is located in a parking garage underground. Go down the ramp (entrance), and you will find it.”
“I just returned my vehicle and I wanted to take the time to write a review praising the staff at the Floral Park branch. Vic, Anthony, Mateo, Karl and Antonio were all very friendly and helpful through the whole process. Explained everything thoroughly and made for a stress free experience. ????”
7:30AM - 6PM
310 Main St, Hempstead
Car Rental
“The entire staff is Always so helpful and amazing! Highly recommend this location! Everytime I rent from here Kareem “The Dream” helps me out and it’s definitively smooth sailing. Just impeccable customer service!”
“Everyone’s experience is different. Mine was ok but just some things I didn’t like. Enterprise in general has a weird way of charging you things while your card is on file. So it’s not always clear what you’re being charged for. And you have to ask for a breakdown even after receiving a receipt.”
“Devon and his team here at Rockville Center, are the best. Gave me the rental I needed at a great price. The assistant manager was also very helpful with the expedite of my reservation. Would definitely recommend this place for your next trip.”
“Staff was friendly, and knowledgeable. Met my needs and provided me comfort style and security. Service was hassle free and quick. I went through my insurance, enterprise charged me twice besides for the initial down payment, and when I addressed it, they assured me that it was due to my insurance and as soon as my insurance responded to them, they released the funds Immediately. I mean, of course I had to wait a couple of days for the bank to release the funds, but that is to no fault of theirs. I will definitely always recommend Enterprise”
“Enterprise was great! They worked with us and made sure we were taken care of after my wife’s car accident. Lucius was amazing!! He was so welcoming, knowledgeable and really made us at ease after her car accident!”
7:30AM - 6PM
55 Sunrise Hwy, Lynbrook
Car Rental
“Eva was amazing got us the rental so fast and she was so helpful, I actually left my 2 wallets in the glove compartment, Eva held them for me until I came back to get them, total honest and very professional I will always rent from this Avis in Lynbrook, Ny thank u so much Eva..”
“Dominique from POPS was amazing! She eased my anxiety and made my experience so easy and smooth sailing. Definitely would return to get another rental from POPS!”
“The best place to find your exotic or special rental. Many of my friends rented vehicles here for their special events, weddings, proms, bridal showers. They will not disappoint.”
“Bought my car from this place. My guys Rick and Ali helped me out a lot. They never lie they say it as it is. If u looking for a car trust me this is the place to go.”
“I had gone to budget to rent a car for a wedding one day and to celebrate my wife's birthday the next day. I was denied the car for what seemed like a thousand reasons. The representative was cold and nasty and displayed not one care for us. My daughter suggested I go to Enterprise in Valley Stream where I was treated with respect and amazing quick service. Definitely will use enterprise again . Hector G”
“Staff work really hard to provide you with good service. Cars are cleaned well. The downside is that this location is too small for the amount of business they provide. The area is congested, making it difficult to drop off the rental. Cars are parked on the sidewalk, which is probably a violation due to preventing pedestrians from walking on the sidewalk without maneuvers between cars. Enterprise should consider purchasing the lot next to them or relocating to another convenient neighborhood location. Albeit for me it is the cheaper option than the hassle of renting at JFK airport.”
“These guys are the best—fair prices and extremely honest. I have a 23-year-old Mercedes that needs work from time to time, and I’ll only bring it to Brian’s. You can truly trust these people; their service is top notch.”