“Great local hardware store. Went to pick up some paint supplies and was immediately assisted. The employee stayed close and made sure I found everything I was looking for. Great customer service!”
“Outstanding customer service. I had a problem with my order, partially due to a misunderstanding on my end; however, HF was very responsive and resolved it quickly, professionally, and left me a very satisfied customer.”
“Clean store, but more importantly, FANTASTIC customer service. I was fortunate enough to be helped by Lauren, a cashier, and proud employee of Harbor Freight's. She is a wonderful surprise in terms of friendliness and professional care. What a joy it was to have had her assistance.”
“My rating is not based on price. They are more expensive than the big box stores, and they don't have the same inventory. However, you are greeted when you enter. There are plenty of people around who are more than happy to help you find something. The employees I've encountered have been very knowledgeable, and if they don't know they find someone who does.They have a rewards program that doesn't require you to carry a card, and they send coupons, and a gift on your birthday.The store has a real small town hardware store feel to it.Highly recommend.”
“Love this place. I know most of the employees by name and vice versa. Accommodating, very knowledgeable, and closer than driving to Home Depot. Hope they remain in business for a long time.”
“My first time in McGowans Hardware was today. Went in to buy Landfill punch cards. Which are $20.00 each. I paid with a $100.00 bill. I wasn't really paying attention. The male employee handed me back $100 bill???? First I thought oh no its a counterfeit there goes my planned day as I ll be at Police filling out reports etc.Nope, the 2 $100.00 bills stuck together unbeknownst to me. He could have kept the extra hundred I never would have known. But he was 100% honest and made me aware of situation.****Its that kind of honestly you seldom find today.****McGowans you earned a loyal shopper today. Price at big box stores be darned I m supporting McGowans Hardware from today forward.”
“I love shopping local. The owner is the best personality and a pleasure to have a conversation with. I can't wait to remodel my kitchen, because the pictures I was shown are amazing. A great eye to detail and can make your vision come to life. The outdoor entertainment options are all to drool over. I will definitely be seeing them when I improve the backyard.”
“Very helpful. I needed some steel rules with blank backs, and they were able to help me out. Their website is an statement of what they can do. Shipping was prompt, and I was pleased with the quality of the rules that they supplied me with.”
“Always like checking out the new items here.... cashier up front very friendly....I came in here to check out some new air line connections... these are a new item, I found them and made a purchase....”
“The training facility is excellent! They go above and beyond to make you comfortable with welding. If you need a tool, they get you a tool. If you need different gloves, you get different gloves. If you're looking for a quick but effective welding education, this is the best money you'll spend.”
“My goodness I went in for the first time to get some keys made. Wonderful humans work there.Kind, funny, helpful. My next go to when I need something. And their inventory is fabulous!”
“Super helpful store when I need something I'd usually have to drive further out to get. Bob's has saved me time and gas alot. The staff here has always been really helpful as well.”
“The best customer service hands down beats all the other stores.I drive 30 miles to go there versus 3 mi to go to Lowe's. Home Depot has the best selection and the higher quality of items. I also like their website a lot better than many others. They've been out of a long time and I think they've got it perfected. I have been going to the store in Clay, New York for over 20 years. I've been very happy. They solved a lot of problems from me with technical support from the men of the trades that they hire.”
7AM - 4:30PM
835 Canal St, Syracuse“I can't say enough about the fine folks at Jamesville Hardware! I was doing some work on my 16 year-old self-propelled lawnmower. Because the mower is so old, I was having trouble locating a discontinued part that was needed to fix it. Roger helped me find a replacement part and even helped me disassemble the piece in his shop to allow the part fit on my current mower.Wishing I could give these folks 6 STARS. I will definitely return to Jamesville Hardware very soon! Great place. Better people!”
“When they changed their name, they also stopped carrying some things I liked, thus 4 *s, but whatever I'm looking for, the staff couldn't be more helpful, especially Robin. This makes a big difference to me. One of the men has also taken the time to educate me about various materials so that I can make informed choices. I'm sorry I don't know his name. A+ on the staff.”
“I appreciate Tractor Supply. I've bought my dog food here for a decade, 4 Health. And there are times when I need a part or product that just doesn't exist in the big box stores. Take a walk through sometime just to see what they have. Also, in the Sprint they have cages of chicks. Now I know why people buy them. But while at the store its fulfilling to see life starting out.”
“One of the best hardware suppliers in the industry. Rick and his staff at the Syracuse branch take customer service to the next level. Always get the answers to you right away. Top notch service!”
8AM - 4:30PM
1120 Fyler Rd, Kirkville“I was there for 2 years and loved my job(Parts Inspector), but back in 2018, a customer from East Syracuse decided to send 75% of their business to India and as a result I was laid off. I enjoyed the people I was working with . If that didn't happen, I think I might still be there.”
7AM - 4:30PM
6040 Drott Dr E, Syracuse7AM - 4PM
106 Boss Rd, Syracuse6:00 AM - 9:00 PM
131 Simon Dr, Syracuse6:00 AM - 9:00 PM
131 Simon Dr, Syracuse“We love Lowes! In the paint department, my wife and I needed to match some paints to redo our living room at Kim from the Rt. 31 Syracuse store was incredibly helpful. In needing a new fridge also, she pointed us i the right direction and had our paint all mixed and ready for us. You could tell she valued our time by being effcient in her work and direction and she was just a pleasure to work with. In the refridgerator area, Matt was very helpful during the day answering questions and checking stock for us. Refrigerators have sure changed and he got us up to date with what features we could look for in various models, price points, etc. Later that night, Scott was incredibly helpful and patient with us as we made our final decisions and closed the deal. There was some delay with getting the Lowe's charge card (saved 100 dollars right there) . I had to speak to a representative from their credit department on the phone. This could have been a pain but Scott sanitized his phone, let me speak to the person and we were able to complete the transaction with no problem. Scott had a very good sense of humor, ability to juggle several customers without any of them feeling unsupported and very good overall knowledge of the products and the specifications that would be our best bets! Great job, Lowes! Scott, Kim and Matt have served you well this holiday season!!!”
“I love Lowe's for any home improvement project. I have always encountered exceptional customer service there as well. I am not really a Do-It-Myself person so when I find someone to ask what aisle something is in, or ask what they would recommend they are very knowledgeable and helpful. I still do not know how the people who work there know so much about whatever department they work in. But I have no complaints. I will continue to purchase home improvement items there again and again.”
6AM - 8PM
5814 Bridge St, East Syracuse“Straight forward, no BS.Billing is not straight forward. One invoice for the rental deposit. One invoice for the credit.YOU have to match them up for the actual charge.”
“i love lowe's and they always have what i need but i don't love that they don't have tap pay and i never bring my card in with me. what's up with that? walmart too.....shame”
“I come here for all my woodworking needs. The wood is of the highest quality, the staff is super knowledgeable, product is easily accessed and the office is stocked with pretty much anything you need from tools to window caulk. This beats every other lumber yard I've experienced.”