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“I'd give 10 stars if I could! Sonny repaired a badly damaged phone in less than 30 minutes, was honest and didn't try to upsell us on anything. I will definitely use their services from now on!”
“Anthony is a great sales rep! Helped me with my phone claim, even tho it wasn't a sale, he took the time to explain everything & answered all questions!!”
“Came in today to trade in my 15 Pro for the 17 Pro Max. Wade the store manager was super helpful with the transition and answered all of my questions thoroughly. Would highly recommend this location for all of your phone needs.”
“Best experience I've had anywhere in the area! Super smart with all devices etc! Ahmad helped me today, and i hear that everyone here is great 🤩”
“Austin Peets was great to work with! He’s personable, knowledgeable and easy to work with. I will definitely make a point of working with him again in the future.”
“Wow just wow!!!! Customer service at its finest. Came in looking to switch our service to something more affordable. Liz, the sales associate was absolutely beyond amazing and helpful. I told her we were on a fixed income and what we were working with and she did the best to come within our price range. She was kind, attentive and very friendly. I expressed my sincere gratitude while I was there. A lot time businesses look at you as just a dollar and a quick sale. She took her time l, addressed our needs and concerns and went above and beyond. Thanks Liz for all your help”
“Young man took care of me today 10//11/24. 11:30 am. and he took care of me about a month ago
so patient. So kind did not make me feel like I was an idiot. Keep this man growing in your company!!!! Ty for such a wonderful experience”
“The woman who was working today when I stopped in around 11:30 was absolutely amazing with her customer service, unfortunately I forgot to ask her name. She was the only one working and 3 of us came in about the same time, she was able to balance taking care of us and answered the phone with the best customer service I have ever seen. I’ve worked customer service jobs most of my life and she was awesome. Cricket should give her a raise.”
“The guy at Cricket was super nice and walked me through everything. He helped me get a great deal on my iPhone 13, explained the pricing, and made sure I understood everything. Highly recommend!”
“A quick easy process. I was dropping off an item to return to Amazon. Just had to show them my QR code I received from Amazon. The whole process took under 5 minutes.”
“We went to other cricket stores and were frustrated with service until we came to this location and Michelle was very helpful and extremely knowledgeable. We were ready to leave cricket for another wireless provider but after our visit we will happily continue to be on their network.”
Mobile Phone Accessories
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“I cannot speak highly enough of Nahari Stallworth and the service he provided. He was kind, attentive, and patient with all of my questions. He was also very apologetic about how long it took to get everything taken care of.
I would give five stars, but the wait was very long, especially with only two employees working initially. Throughout that time, Nahari was helping multiple customers while also supporting a new employee who had many questions. He remained patient and helpful with everyone he assisted.
You have a great employee in Nahari. He represents your company very well, and I truly appreciated the excellent service he provided.”