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“I dropped my phone and broke the screen. As a DoorDash driver, I can't be without my phone for long. So glad Cell Phones For Less has Sunday hours! They actually had the parts in stock. Made it good as new again in just an hour and a half. Moussa was very pleasant to work with! Hope I don't need to see them again soon, but nice to know I can count on this store when I'm in need!”
“I'd give 10 stars if I could! Sonny repaired a badly damaged phone in less than 30 minutes, was honest and didn't try to upsell us on anything. I will definitely use their services from now on!”
“Customer service was amazing. Wade helped me today he was amazing—friendly, patient, entertaining and extremely knowledgeable. He made getting my new phone quick and stress-free. Thank you!”
“Went to AT&T in search for an apple watch, and was helped wonderfully by associates Evan and Q. Evan informed me of a deal that was occurring, buy one get one free apple watches. He helped me set it up, and both Q and Evan answered my concerned and questions in a patient and professional manner. I am personally not a very technologically advanced person, so this was VERY helpful. They gave me their full attention, and provided great customer service. Will be returning to this location in the future :)”
“Had an issue with my phone cover bubbling up. Verizon store said it'd be expensive to repair and that I ought to consider a new phone. This one was under 3 years old. Wireless Connections diagnosis the problem to the battery.Flashlight had also quit working, because of the battery. They put a new battery in it for $ 80 + (labor, new battery, etc). Phone works fine, no issues. Flashlight works fine now. Staff was very professional and pleasant to deal with.”
“Ralph at the Erie blvd location was very helpful. He was very personable and easy to talk to. I got what I came for, and was carefully explained everything. Great work.”
“Young man took care of me today 10//11/24. 11:30 am. and he took care of me about a month ago
so patient. So kind did not make me feel like I was an idiot. Keep this man growing in your company!!!! Ty for such a wonderful experience”
“The owner is very friendly,he will go above and beyond to help his customers great store to purchase cell phone plans, always manages to hook customers up with a great deal!”
“He put my mind at ease, I had dropped my phone, the screen had some cracks in it. It also was doing some weird things with dimming the screen. He had told me it was because of the cracks that it was doing that.
I have insurance on it, they came right to my house to fix it. It was fixed in like 5 minutes!”
“Yesterday morning i went there to have my cellphone reopened after applying a password by mistake, the guy name was jesse or john he warned me he had to do a factory reset and i might lose all contacts and apps, but he opened it with factory reset, and all apps contacts and everything came back. nice pleasant guy very professional.”
“Great experience at this location; specifically, with John. I was in a tough situation with my phone and my plan but he was able to figure out an option that worked for me. Very appreciative!”
“The Wireless Business Group (WBG) and our company have been working together for over 10 years. We have a large number of cellular devices, and they take all the hassles and issues out of dealing with the cellular companies. They have a genuine interest in our accounts making sure that we take advantage of special pricing when available and review our accounts on regular basis. Over the years with their expertise, we have experienced tremendous savings. I would highly recommend The Wireless Business Group (WBG), they are a great group to work with.”
“This place is fantastic - I have come here for years for all of my cellphone needs. They really know what they're doing, and I've not only bought phones here, I've also had them repaired”
“The people at the store have always been extremely helpful and very helpful this afternoon as well can't thank you enough always go there. I've been going to this Metro location for at least 10 years and I have never had an issue in fact they have always gone above and beyond to help me with whatever I needed to be done.”
11AM - 7PM
438 W Seneca Turnpike, Syracuse
Mobile Phones
“I've had the best customer service experience in my life! This young lady by the name of Quein-taya should be the face of excellent customer service. This young lady went above and beyond to make sure we left the cricket store not only feeling great but appreciated as a customer. Employees like her are the reason customers remain loyal to Cricket. I truly can't put into words how great and professional she was and at the same time making cricket feel like a welcoming family. She deserves the best as an employee from Cricket. I truly hope she gets acknowledge from Cricket for the exceptionally great job she does daily.”
10AM - 8PM
100 Matty Ave Unit 20, Mattydale
Mobile Phones
“The guy at Cricket was super nice and walked me through everything. He helped me get a great deal on my iPhone 13, explained the pricing, and made sure I understood everything. Highly recommend!”
“Did not know what to expect but was pleasantly surprised! This place really out does themselves when it comes to customer service & knowledge of products!! Don't skip over them - Sonny will treat you right! We will let them handle all of our needs in the future!”
10AM - 8PM
3477 Erie Blvd E, Dewitt
Mobile Phones
“I worked with Stephanie R. In your Erie Blvd location and she was amazing! I needed help and she made it work with my situation! Keep up the great work Stephanie, you are wonderful. I'll always be a customer because of her.”
“Went to store had a amazing experience with the new staff Nabeel and Fadel helped me fix my phone and got me situated with a new phone and watch awesome service thanks guys”
“Spoke with Bill today. I went to the tall ave store. Bill helped me getting a new phone, did not pressure me trying to go with the highest price. Gave me the best phone in my price range. Bill made sure my new phone was in working order, transfered everything from my old to my new and answered all my questions. I drove from the Solvay area to this one because the one in Western lights store were total jerks. The music was so loud that you couldn't even hear yourself talk. If I ever need anything else I will definitely be seeing Bill at the Tall Ave store. If I was able to give him a 10 star rating I would of. Thank you for hiring a wonderful employee. Mary”
“We always find the stuff we need when shopping at this corporate giant. We were traveling around upstate NY and needed a few things to continue with our trip. The items we needed were priced right.”
“So I'm sitting here at boost Mobile and I am writing a review based upon customer service that I had got given to me from an employee and their manager which was very very well satisfied at the end of the day it was great amazing customer service awesome.Butternut st Syracuse NY”
“My wife needed a new carrier because pay-as-you-go at Verizon was poor. I have Cricket and never have had an issue. Alex was very helpful. It took over an hour to change over from Verizon due to Verizon issues”
“The store is amazing. Specifically the manager Q. He's always willing to help and listens to your concerns. I would highly recommend that people come visit this location.”
“We had an outstanding experience working with Ahmed at this store this weekend. He was honest and forthright, patient in giving us an easy to understand cost breakdown and even more helpful after the sale was made. His approach made it an easy decision to switch our home internet and mobile plan over to VZW from T-Mobile.”
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“wish I had found this store years ago! Nolan helped me with my new phone and it was a fantastic experience! He was very professional and sensitive to my time. Highly recommend this store and Nolan for your next phone!”