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“I dropped my phone and broke the screen. As a DoorDash driver, I can't be without my phone for long. So glad Cell Phones For Less has Sunday hours! They actually had the parts in stock. Made it good as new again in just an hour and a half. Moussa was very pleasant to work with! Hope I don't need to see them again soon, but nice to know I can count on this store when I'm in need!”
“I'd give 10 stars if I could! Sonny repaired a badly damaged phone in less than 30 minutes, was honest and didn't try to upsell us on anything. I will definitely use their services from now on!”
“We came in and we had wade as our manager. He went ABOVE AND BEYOND for us. Dealt with an insane amount of bs to get us switched over with them while he kept a smile on our face. I’m so happy we went through with it.
SOMEONE JUST GIVE WADE A RAISE.”
“Went to AT&T in search for an apple watch, and was helped wonderfully by associates Evan and Q. Evan informed me of a deal that was occurring, buy one get one free apple watches. He helped me set it up, and both Q and Evan answered my concerned and questions in a patient and professional manner. I am personally not a very technologically advanced person, so this was VERY helpful. They gave me their full attention, and provided great customer service. Will be returning to this location in the future :)”
“Had an issue with my phone cover bubbling up. Verizon store said it'd be expensive to repair and that I ought to consider a new phone. This one was under 3 years old. Wireless Connections diagnosis the problem to the battery.Flashlight had also quit working, because of the battery. They put a new battery in it for $ 80 + (labor, new battery, etc). Phone works fine, no issues. Flashlight works fine now. Staff was very professional and pleasant to deal with.”
“My experience with Elizabeth and Ralph was excellent. I was able to prepay my account quickly and also switch my wife from Tracfone to AT&T very quickly. I got a great deal on a new phone for my wife and Ralph took care of the phone number and data transfer from her old phone to the new one. I am extremely pleased with how quickly and competently it was all done.
I highly recommend AT&T and the Erie Blvd. store. They are awesome employees.”
“I stopped at the Cricket store in Cicero. Xavier helped me with an issue I was having with my phone. He was so pleasant and very kind. He fixed my problem in a matter of minutes. I am able to get a new phone in September. I will for sure return to this store to purchase my new phone. Thank you Xavier.”
“The owner is very friendly,he will go above and beyond to help his customers great store to purchase cell phone plans, always manages to hook customers up with a great deal!”
“He put my mind at ease, I had dropped my phone, the screen had some cracks in it. It also was doing some weird things with dimming the screen. He had told me it was because of the cracks that it was doing that.
I have insurance on it, they came right to my house to fix it. It was fixed in like 5 minutes!”
“Yesterday morning i went there to have my cellphone reopened after applying a password by mistake, the guy name was jesse or john he warned me he had to do a factory reset and i might lose all contacts and apps, but he opened it with factory reset, and all apps contacts and everything came back. nice pleasant guy very professional.”
“Great experience and customer service at this Verizon location! Mayla R. helped me with a new installation of a screen protector and was able to modify my monthly bill saving me $$$ for a service I wasn’t using! I highly recommend this store and ask for Mayla or Connor!! They are fantastic!”
“The Wireless Business Group (WBG) and our company have been working together for over 10 years. We have a large number of cellular devices, and they take all the hassles and issues out of dealing with the cellular companies. They have a genuine interest in our accounts making sure that we take advantage of special pricing when available and review our accounts on regular basis. Over the years with their expertise, we have experienced tremendous savings. I would highly recommend The Wireless Business Group (WBG), they are a great group to work with.”
10AM - 8PM
100 Matty Ave Unit 20, Mattydale
Mobile Phones
“Michelle is excellent and really knows her stuff. Very friendly & sweet. She helped my son get his new phone setup. She is a great help and I highly recommend her.”
“This place is fantastic - I have come here for years for all of my cellphone needs. They really know what they're doing, and I've not only bought phones here, I've also had them repaired”
11AM - 7PM
438 W Seneca Turnpike, Syracuse
Mobile Phones
“I've had the best customer service experience in my life! This young lady by the name of Quein-taya should be the face of excellent customer service. This young lady went above and beyond to make sure we left the cricket store not only feeling great but appreciated as a customer. Employees like her are the reason customers remain loyal to Cricket. I truly can't put into words how great and professional she was and at the same time making cricket feel like a welcoming family. She deserves the best as an employee from Cricket. I truly hope she gets acknowledge from Cricket for the exceptionally great job she does daily.”
10AM - 8PM
3477 Erie Blvd E, Dewitt
Mobile Phones
“I worked with Stephanie R. In your Erie Blvd location and she was amazing! I needed help and she made it work with my situation! Keep up the great work Stephanie, you are wonderful. I'll always be a customer because of her.”
“Went to store had a amazing experience with the new staff Nabeel and Fadel helped me fix my phone and got me situated with a new phone and watch awesome service thanks guys”
“Spoke with Bill today. I went to the tall ave store. Bill helped me getting a new phone, did not pressure me trying to go with the highest price. Gave me the best phone in my price range. Bill made sure my new phone was in working order, transfered everything from my old to my new and answered all my questions. I drove from the Solvay area to this one because the one in Western lights store were total jerks. The music was so loud that you couldn't even hear yourself talk. If I ever need anything else I will definitely be seeing Bill at the Tall Ave store. If I was able to give him a 10 star rating I would of. Thank you for hiring a wonderful employee. Mary”
“We always find the stuff we need when shopping at this corporate giant. We were traveling around upstate NY and needed a few things to continue with our trip. The items we needed were priced right.”
“I've been a costumer here for many years. Always very helpful with excellent costumer service. You need new phone or cell service I highly recommend this Metro PCs location.”
“So I'm sitting here at boost Mobile and I am writing a review based upon customer service that I had got given to me from an employee and their manager which was very very well satisfied at the end of the day it was great amazing customer service awesome.Butternut st Syracuse NY”
“Annelle was the most amazing person!!!! Super helpful & understanding - she went way above & beyond to help us setting my son's phone up, we had been trying for two days and sh got it all set in about 30 minutes - thank you so very much!!!!!”
“The comment about the manager at this location doing coke is actually severely incorrect. I personally know the manager here, as he is my best friend, and he does not do coke. Only smokes weed.”
“Byron is the goat!! Go see him he actually saved me from making a mistake on picking a phone out. I was going to go with cheap and he explained and compared the phone asking what I used. I went with the pro plus 16 from the 14 max great choice. Thanks a lot”
10AM - 8PM
3401 Erie Blvd E, Dewitt
Mobile Phones
“100% recommend the geek squad service here. Brought in my PC for some repairs, both Joe and Donte were extremely knowledgeable and helpful in talking through repair options and diagnostics. Got my PC fixed up and components installed in no time. Appreciate the help!”
“Scheduled an appointment to upgrade my iPhone X to a 15Pro. Arrived 10 minutes early and was immediately helped by Kenzie. She quickly got the phone I wanted (to begin the mirroring process) and told us about the discount for accessories. We continued to shop for a new case, screen protector and wireless charger. She expertly answered my questions (after reading multiple reviews on the phone I selected) . She also assisted with a question about my iPad’s mail issue.
My experience from start to finish was excellent! I recommend Kenzie (or Dan, the manager) for any of your cell phone or Verizon needs.”
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“Nolan has been very helpful to me with excellent customer service while I was selecting my new phone and afterwards. I highly recommend end him for any
other customer as well.”