BJ's Tire Center offers a mix of experiences for its customers. Many reviews highlight the professionalism and efficiency of the staff, with some customers noting fast service for tire replacements, often completed in under an hour. Specific employees, such as Mr. TJ and Sirah, have received praise for their friendly and attentive service. However, there are mentions of inconsistent staff attitudes, with some customers feeling that the staff could be more positive, even during less busy times. The waiting area is appreciated for its amenities, like a water cooler and smart TV. While most customers express satisfaction with the services, a few have encountered issues, such as reservation changes and missing tire caps, indicating a need for better communication and follow-up. Overall, BJ's Tire Center is recognized for its quality service, though there is room for improvement in staff interaction and customer service processes.
The only reason I'm giving one star is because I did get tires. But I wish that I bought them from anywhere else! The guys that work there were sloppy, unprofessional, rude and clueless! I tried calling the tire shop b4 I arrived they never answered the phone. After fully paying for a set of tires I waited a full week for... read full comment
September 2024
Awesome service. Top notch business practices… one thing I did NOT got however was the blowie that was promised as is implied in the business name, how come the lube service without some lube on the tube? Anyway… good shop.
April 2024
Arrived this morning for my appointment and Mr. TJ took me in right away, Professional and took care of all my car needs, I highly recommend TJ, Thank You, PS remember to tip your installer...
