Spectrum Store

Spectrum, Cell Phone Stores, Internet Service Providers
Hours: The Spectrum Store located at 40-24 College Point Blvd. offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can shop for new products, upgrade their services, pick up or return equipment, and pay bills. The store is large, clean, and organized, with staff who speak English, Mandarin, and Spanish, making it accessible to diverse customers. Customer experiences vary. Some reviewers praise the store’s helpful staff, highlighting employees who go above and beyond to assist with technical issues and account problems. One employee, in particular, received praise for being professional, friendly, and patient, providing excellent service and helpful advice on plans and self-installation. This positive experience made customers feel appreciated and well-supported. However, there are also negative reviews. Some customers found the customer service attitude to be unfriendly or unhelpful, with one mentioning an expressionless employee who seemed more interested in selling than assisting. Another reviewer expressed frustration over long wait times, noting that the store only had a few tellers, leading to over an hour of waiting for simple payments. Overall, the Spectrum Store is a convenient place to manage Internet, Mobile, and TV services, with staff capable of providing good support, especially when dealing directly with knowledgeable employees. Yet, customers should be prepared for potential wait times and varying customer service experiences.

• 0.38 miles

  

  T-Mobile Cell Phone Store, Mobile Phones
• 0.99 miles

  

  T-Mobile Authorized Retailer Cell Phone Store, Mobile Phones

1. Queens, New York