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“I really enjoy shopping at this Target location. The staff is super helpful and friendly, the checkout wait time isn't as long. The store is cleaned and never really have an issue finding a product I want.”
“I had a great experience purchasing my mattress, thanks to the amazing help from the salesperson Suki. She took the time to understand my need and explained the difference between multiple options. The entire process from selection to checkout was smooth and stress-free. Highly recommend Suki for anyone looking for a great mattress and outstanding customer experience.”
“These guys are really nice and helpful especially miguel he was patient and really took the time to show me around the different options they have to find the perfect furniture”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
10AM - 9PM
410 Gateway Dr, Brooklyn
Furniture Stores
“My mom was badly in need of a mattress, replacing one that was over 20 years old. Asia Reid at the Gateway Mall location was very knowledgeable about the different brands, and how to choose the right firmness for comfort and spine alignment. She was very professional and friendly. Also arranged for a quick delivery! Mom is looking forward to a good night sleep!”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
“Great Quality Products ?.
Great Service ?.
My bed took two to three-week or more for delivery ?.
Set up and Review of bed ? and sheets was flexible and flawlessly done. ? ? ? worth the wait. Love ❤️ ? ?”
“Hello. This is first time buying from mattress firm Bayside. The gentleman Russ is absolutely amazing. He definitely treated me like family. I will definitely be back to Bayside Mattress firm for him. He has a great customer service personality.”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“Great customer service, nice personality staff. Very professional and caring. We greatly appreciate Mr. Robert for his business. We purchased our second mattress from him. He take care us with great manners, great sense of humor, great professional knowledge. Thank you Robert again.”
“Peter was incredibly helpful and knowledgeable throughout the entire mattress-buying process. He took the time to understand what I was looking for, answered all my questions, and made the experience easy and stress-free. Thanks to his patience and professionalism, I found the perfect mattress and am very happy with my purchase. Highly recommend working with him!”
“Randy from the Valley Stream and Elmont locations really made my experience with Mattress Firm a good one. I had a problem with my order and he gave me his word he would correct it and get back to me. He got back to me quickly and true to his word resolved the issue 100%. Trust is important to me when making big purchases from a company and his service was outstanding!”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Furniture Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
10AM - 9PM
345 Rockaway Tpke, Lawrence
Furniture Stores
“Great experience and staff. Highly recommend this location. Dan was our guest specialist and made our purchasing easy and hassle free. Really liked the overall vibe here.”
“Raz was extremely knowledgeable, patient and helpful as I took my time to test out multiple mattresses. Then she helped me figure out 0% financing so it was a great experience all in all!
I am back to edit my review. While the above is true, and the delivery was totally excellent, I was told that for a Black Friday special offer, I was receiving an adjustable base. I had a conversation with Raz about my captain’s bed with drawers that I cannot do without. She clearly told me that the legs of the adjustable base could be removed and the base placed on top of my captains bed. While it’s true that the legs of the base are removable (clearly just for purposes of packaging), the adjusting mechanism is underneath the frame and therefore it cannot be used on top of the captains bed. I am supposed to be getting back the extra $50 I paid to have the base set up during delivery, and could pay several hundreds for another adjustable base that would work, which I won’t do. I am happy with my mattress, but somehow it doesn’t seem right that I was offered a gift that couldn’t work for me.”
“Excellent! Our salesperson Jacob was wonderful: knowledgeable, professional and very kind. He helped us find a mattress that satisfies both my partner’s and my preferences and we look forward to sleeping on the new mattress soon for the upcoming holiday season!”
“Had a great experience shopping at Mattress Firm. Beatrice was helped me decide on the best mattress for my needs and was very informative in how to get the best deal.”
“We were able to get good service from Gabriel to make us feel comfortable purchasing our mattress. He also told us how to utilize the snore feature of our adjustable base and sent us a link to connect our WI-FI to the base.”
10AM - 9PM
72-25 Woodhaven Blvd, Queens
Furniture Stores
“It was as usual and incredibly lovely experience. Never change, customer service is excellent, the staff is always helpful and patient with you to make sure you're pretty happy and content with your selections. I always leave a pretty darn happy customer! John helped me and he was amazing, Murad helped me prior he is always excellent and the Rep that processed my lease agreement was exceptional!”
“Been searching for a leather sectional that would fit perfectly in my apartment, and finally found one that checked all the boxes. Stylish, super comfortable, and the material feels high quality. The delivry was smooth and quick. ?”
“Great, friendly service from the entire team at Mattress Firm on Lex Ave. Talked us through the whole process and addressed any concerns we had. Ditch buying online and stop in here, you won’t regret it!”
10AM - 9PM
168-23 Jamaica Ave, Jamaica
Furniture Stores
“The service was incredible ☺️. Our consultant, Guy, was very patient and welcoming. Explained us every detail from finding a bed to the moment of making the purchase. We’ve been having trouble finding a perfect bed with dresser. However, out of all options in store, we were able to find one. Thank you !”
10AM - 8PM
1903 Bruckner Blvd, Bronx
Furniture Stores
“Camilio was amazing .. very informative and helpful.. he made this such a quick and easy experience. It’s very rare to get exceptional Customer care these days and he definitely provided that.”
10AM - 9PM
1961 Broadway, New York
Furniture Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
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“Very tiny Target compared to any others, including the ones in Manhattan, however its location is convenient and it carries all the essentials in every department.”