Express is an international fashion chain offering clothing for work, play, and parties. The store is clean, organized, and well-maintained. Many customers report a very pleasant experience with efficient and helpful staff who are patient and provide great fashion advice. The staff helps find perfect outfits and can assist with suit combinations, sometimes offering discounts. The materials are good, with pieces lasting for years, and they always have something for you. However, there can be instances of poor customer service at the cashier, with delays during checkout. The location at 630 Old Country Rd in Garden City is open for visits, and the collection is also available online.
The fitting room attendant Elizabeth was so helpful in finding the correct size of a dress I wanted. The cashiers all all floor staff are always helpful whenever I shop there.
February 2025
Came in 30 minutes before closing and needed an outfit to wear for a baptism Sunday. The staff Tracey and Diamond were so helpful and patient with me. They helped my husband and I find perfect outfits. The staff if efficient and helpful. The store manager Guillermo also checked in on us to make sure we were taken care of.
November 2024
Poor customer service at the cashier. Nice store and well maintained. Cashier talking about nonsense with customer and delaying checkout process, so I left.
