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“Had incredible customer service this Saturday afternoon while shopping. I sadly didn’t get the sales associate’s name but he went above and beyond to help me, even taking the time to lace up a pair of shoes I was trying on. Thank you!”
“Always a pleasurable shopping experience at this store. Attractive, clean, well-organized. Helpful floor staff, if you need assistance, but no sales pressure -- shop at your own pace. Courteous help at check-out. Comfortable seating, in center of store, for try-on. Good selection for women, men, and children, with top, popular name brands. I especially like the BOGO, for 1/2 price off the second pair, on the holiday weekends. An added bonus is good parking in the (attractive) parking lot, with beautiful trees and landscaping. Other good stores, like Trader Joes, in this complex, too.”
“Made a return. The associate was great. The customer ahead of me was evil, but she never allowed it to trigger her.
Store was well kept.
The perfume associates are overbearing... find me making a long walk around to avoid them.”
“1st time shopping here and was well attended by an associate (Logan L.) from Sunglasses & Eyewear. The customer service provided by the associate swayed me to sign up to become a loyalist. Logan has exceptional tact. I only visited Bloomingdale's because no other store had what I wanted in stock. Logan took the time to find exactly what I wanted even though the item wasn't on display. I was pleasantly surprised with the treatment I received.”
“Was assisted in making a return by friendly and understanding staff. They clearly explained their policies which made sense, and helped me to make the return I needed. Thank you!!”
“Came here with my elderly father for new sneakers. Clive, the manager, could not have been more helpful, kind and patient. My father does not like shopping, but we had a great experience here. Highly recommend. Thank you Clive!”
“I've supported this establishment numerous times. Whether it be an in store item or a custom design I requested. I've always been satisfied with their work, the turnaround time is sufficient the level of professionalism and customer service is top tier. And to top it off the prices are affordable. I've referred many people to them in the past and advise current and future readers of this post to go check them out as well.”
“Ernestine helped me immediately when I walked in looking clueless, even though it was the Friday before Labor Day and the store was a zoo. She helped me with an online order and when an item was out of stock we trouble shooted together to make an alternate purchase and save me money on the item as it was on sale in store. She was also helping other people meanwhile and honestly if she’s not the manager she should be! Thanks so much. Not an easy environment to thrive in”
“I walked into White House Black Market in Roosevelt Field Mall feeling hopeless. I needed a dress for my daughters casual sweet 16 party. I struck out at a big department store that was full of dresses. It lacked everything I needed right down to customer service. When I walked into White House Balck Market, I was greeted right away. I still wasn't sure what to pick out until a lovely employee named Briana asked if I needed help. She listened to my request and asked me questions to help understand what I needed. She began pulling dresses and even gave me heels from the store to put on to help finish the look. She was very attentive and made the experience wonderful. I was so pleased with finding a dress for the sweet 16 that it made me want to look around at other clothes. I purchased some tops and 2 pairs of pants as well. If it wasn't for Briana helping me I would still be lost without a dress. Thank you to Briana for making my day.”
“My experience with Eden was very welcoming and warm. She did not make me feel rushed or pressured. My fiancé and I were shopping for vacation and she made sure I was able to get everything I saw myself in for the trip. I’ll make it my business to always shop with her next time!”
“Went in today to buy a pair of Allen Edmonds Ashtons. Chris and Sean were very kind, letting me know that shoe is discontinued. They took the time to walk me through current models and other options. I have some thinking to do on which way I will go but I am very thankful that they were there to help me.
I was reminded of the recraft service too, cannot recommend that enough. Will bring some shoes back to be taken care of. I have not needed many shoes or services since Covid but Allen Edmonds reminds me why having a go to company is a good thing. Thank you.”
“The sales associate was welcoming , helpful and offer other options ,also told me about coupons and promo code after my purchase to use on my next purchase thru the FLX app.”
“NATALIE IS THE BEST!!!! She helped me with my order over the phone- made the process so easy/ seamless. She's also just super kind. Give this girl a promotion-”
“Fabio, the store manager, was outstanding.The store was quite busy at the time of my visit. He was handling all the customers happily and efficiently. When I needed help with a request, he went out of his way to help. He is very client centric and clearly wants to deliver great service for his customers.”
“Amazing people ~ I was trying out different sizes of timberlands to see which would fit the best and I made them get me 3 different sizes one by one. They were down to help off the jump and helped me find the right size. Thank you once again for a smooth experience christian, angel, and genesis. I look forward to coming back and shop for more!”
“Great experience at Champs! The store was clean and well organized, and they had a great selection of sneakers and sportswear. The staff especially Omar was friendly, helpful, and patient while I was looking for the right size. Checkout was quick and easy. Definitely one of my go-to spots for athletic gear and new kicks!”
“Though a bit pricey, J. Jill is great when it comes to generous sizing and has helpful and accommodating staff. The clothes are all good quality and I was able to get a little pick me up outfit that brightened my mood, will definitely be back!”
“I believe this store has the best brands of clothing and items at the best prices. The quality and selection are high, catering to a type of person who wants to stand out…”
“Excellent Service by staff team!. I picked up a wrong size, called the store, they had the size I wanted, He said it will ready for exchange @ front desk! So I'll be in and out quick. Great service great people . Loved it .”
“The store did not give me any hard time on returning items I purchased from loft factory outlet. All along I thought I will not be able to do it. I appreciated the associate who helped me. Even though there was a long line going to register, it was moving quickly and I see they opened another register to help out. There were so many items they put up on sale. I see a sign like up to 75% off. How can you go wrong in buying a high quality with reasonable priced merchandise? The floor has racks and racks of merchandise perfect for holiday gift giving or gifting to yourself. Come visit the store.”
“I had an appointment experience at A sneaker City
The staff is very kind snd friendly especially Matias
He will recommend you the best option for your everyday wear. Will definitely recommend!”
“The sale associates at the fragrance section are always very attentive and helpful. I have been going here for years to buy gifts. I personally have a vast collection of colognes and this place has it all when you need more. Highly recommend checking this place out.”
“Christian and Isabelle were wonderful in assisting me get my order in time for Christmas. My online order was pushed back to a later date and they helped me get it in time for Christmas. Ty!!”
“Employees super helpful , very nice .i went around 12 afternoon to get the Japan goalie jersey. So glad i was able to try on store because I size down two side and got the medium. Experience super chill ? shout out to dude with glasses super chill”
“Outstanding Customer Service at JD – Roosevelt Field Mall
This was my first time shopping at the JD store in Roosevelt Field Mall, and despite how extremely packed it was with the Christmas rush, the experience was truly amazing thanks to two incredible associates, Elisee and James.
I was shopping with my two toddlers who were understandably going a little crazy, and both Elisee and James jumped right in to help without hesitation. They were patient, kind, and genuinely supportive during a very hectic moment. Even though the store didn’t have my son’s size available, they went above and beyond by arranging to have the shoes shipped directly to my home.
I usually don’t leave reviews, but their level of professionalism, compassion, and customer care really stood out and deserved recognition. JD is very lucky to have associates like Elisee and James—they turned what could have been a stressful shopping trip into a positive experience. Thank you both for your help and kindness!”
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“I just want to say thank you to David for his excellent costumer service. He asked the right questions and gauged my taste very well. Gave me a great selection of shoes to choose from as well as a great vibe. Thank you again!”