Lululemon is a popular athletic apparel store founded in Vancouver, BC in 1998. Originally sharing space with a yoga studio, it has grown into a global brand known for its technical yoga, running, and workout clothing. The company’s mission is to help people live longer, healthier, and more fun lives through high-quality athletic wear. Each store has strong ties to its local community and aims to create a welcoming environment for shoppers. Customer experiences at lululemon are generally very positive. Many customers praise the friendly and attentive staff, noting that employees go out of their way to acknowledge and assist shoppers. Staff members are often described as accommodating, honest, and knowledgeable, providing great advice and making shopping comfortable and enjoyable. Visitors appreciate the top-tier customer service, with some mentioning that staff members make extra effort to ensure a pleasant experience, even when items are not in stock. However, some customers have faced challenges, such as difficulty with stock availability or feeling uncomfortable due to staff’s tone. Despite this, overall impressions are favorable, with many expressing loyalty and excitement to return. The store’s focus on community and excellent service helps make lululemon a trusted destination for athletic apparel.
Kiana in the fitting room was amazing! Super sweet and helpful with getting me a bunch of stuff in Candy Cloud, my new favorite color. I can’t wait for my next run in my new running vest.
March 2026
They have a good selection of accessories, socks and insulated drinking cups.
December 2025
The line was very long at Checkout but it moved very quickly and the woman at the register took the time to help me place an online order for a product they did not have in store. Overall a pleasant experience.
