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“Akib provided excellent customer service and helped us upgrade our phones with ease. He went out of his way to provide us the best options and can’t recommend working with him enough!”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“Kaela was very knowledgeable, helpful, and patient. She helped me set up my account and broke down all the prices, making a complicated process very easy to understand. I highly recommend this location.”
“today I walked into Verizon wireless and I had a representative by the name of Deleon. he uncomplicated my life in less than a half hour. something that I was trying to do for almost 2 months. I am so appreciative! thank you so much! Verizon wireless you're awesome!”
“I recently visited the Samsung Experience Store at Roosevelt Field and had an exceptional experience that deserves recognition. I worked with James from the technical support team, and I was incredibly impressed by his professionalism and expertise.
James was incredibly patient, taking the time to address every issue I was experiencing across all of my devices. It is rare to find someone who possesses both high-level technical proficiency and the genuine dedication to see a problem through to its absolute resolution. He didn’t stop until every concern was fixed and clearly demonstrated that he knew exactly what he was doing.
James is a tremendous asset to the Samsung team, and his commitment to the customer experience is exactly what keeps customers loyal to the brand. I highly recommend this location to anyone needing assistance.
Thank you to James and the entire staff for the fantastic service!”
“I was getting my car repaired and the mechanic suggested I go to the Apple Store in Roosevelt Field to get what I needed. While he did my other car repairs I walked the 2 1/2 miles to the store. When I got there the store was closed. Darren saw me outside and greeted me with a smile and told me the store did not open until 10am. I think he saw my disappointment and went out of his was to get me the cord despite their being closed. I have never experienced such great customer service. Darren, thank you for being so helpful. You made my day!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“After being told by another Verizon store that something I wanted to do regarding purchasing a phone could not be done, I happened into Chris’ store, and not only did he show me how it could be done. He also made it happen while at the same time reviewing my subscriptions and saving me money which caused my new phone and program to cost less than the one I was getting rid of. Excellent job.”