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“Purchased a new Sub zero from them, everything was fantastic including the delivery and setup. Rob from Hampton made sure we got 2025 pricing and even came to my house to install a missing tray. Highly recommended them.”
“Mikhail made my trip to get a new phone (which I normally dread) fun and pleasant! Listened to what I wanted and looked out for me. Always will return to this store.”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“Mr. Brian H. was very personable, informative and helpful to me concerning how to operate my phone's text messaging. I was truly clueless as to how manage Google texts. He also assisted with increasing my text font size and told me about new phone model upgrades. Mr. Brian made my visit to your location a very pleasant and relaxing one. Please extend my heartfelt appreciation to him for such outstanding customer service!
Best Regards,
A Ross”
“I was getting my car repaired and the mechanic suggested I go to the Apple Store in Roosevelt Field to get what I needed. While he did my other car repairs I walked the 2 1/2 miles to the store. When I got there the store was closed. Darren saw me outside and greeted me with a smile and told me the store did not open until 10am. I think he saw my disappointment and went out of his was to get me the cord despite their being closed. I have never experienced such great customer service. Darren, thank you for being so helpful. You made my day!”
“I recently visited the Samsung Experience Store at Roosevelt Field and had an exceptional experience that deserves recognition. I worked with James from the technical support team, and I was incredibly impressed by his professionalism and expertise.
James was incredibly patient, taking the time to address every issue I was experiencing across all of my devices. It is rare to find someone who possesses both high-level technical proficiency and the genuine dedication to see a problem through to its absolute resolution. He didn’t stop until every concern was fixed and clearly demonstrated that he knew exactly what he was doing.
James is a tremendous asset to the Samsung team, and his commitment to the customer experience is exactly what keeps customers loyal to the brand. I highly recommend this location to anyone needing assistance.
Thank you to James and the entire staff for the fantastic service!”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Excellent Service in the Garden City Location. Chris was extremely Pleasant to work with! Very knowledgeable helped me with my account. Set up our new phones and found ways for me to save money on both my FiOS and wireless! thank you very much.”