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“Small town hardware store with most everything you'll need. Quality tools, materials and service is excellent. I've been going for years and never a bad experience. Their tool rental has a big selection and well maintained! Thanks guys!”
“Huge selection, great customer service, fair prices. Extremely convenient for the Northern end of Lockport, no need to deal with the Big Box Stores traffic on Transit Road.”
“Nick and his son Luke worked for 2 days in nasty weather to redo our 2 septic systems, they did and outstanding job. THE price was more than fair on and excellent job they did, I would like to thank them again. I would prefer them any time.thank you.”
“Perfect for people that need tools for a reasonable price. I've bought everything from table saws, compound mitre saws, hand tools, angle grinders, pole saws, compressors to gloves and flashlights.I've been going here for years, staff is always friendly and helpful and my wife is always grabbing stuff there and no one has ever treated differently or condescendingly nor have they tried to upsell her. Store is clean and always well stocked but the crazy good deals always go quickly so act fast.”
“I can always find something I need in this store. And if you feel like whooping it up, there is a liquor store right next door with everything and a great selection of wines.”
“An old school, family owned hardware store still run by the original family to my understanding. I feel like there aren't many of these around any more and I'm glad to have Grimble's in Lockport!I had to get two keys made and get some screws for a dresser. The staff was very friendly and was able to give me exactly what I needed. The keys worked perfectly. I have had keys made here before and they were also perfect; I've had to take keys made at Home Depot back for not working properly on more than one occasion. I highly recommend Grimble's for your hardware store needs!”
“The store smells like rubber and metal in a good way. It carries a feeling of the working man. Not the cheapest for tools belts paint or tractor parts but it sure beats buying something online that may or may not work for what you have to do.”
“I had left a poor review, because of a horrible customer service desk interaction. After filing a complaint about the individuals, the district manager of 10 stores reached out to find out what happened and hear my side of the story. It's unbelievable to me that someone of that stature in the company would take the time to reach out to one singular customer. That's customer service, and I've amended my review to reflect that.Thank you - I hope the individuals in question can improve and learn to be a bit more patient and kind.”
“I can usually find what I'm looking for, great quality products and affordable prices at Home Depot. This old chunk of coal has been purchasing nearly all of his tools and home products here for decades. I like to watch TV.”
“I can usually find what I'm looking for, great quality products and affordable prices at Home Depot. This old chunk of coal has been purchasing nearly all of his tools and home products here for decades. I like to watch TV.”
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“Such a helpful group of people! While biking on the canal bike path, I got a flat and was without an extra tube, pump, and only my credit card. The women inside helped me find the tubes and bike pumps. As soon as I got outside and tried fixing it, a gentleman with an ACE vest on said to me, "Give me that!" He took it and tried fixing it - unfortunately, still wrong tube, wrong pump. He told me to return both items and he would have someone pull up the truck and take me to my house or car or wherever I needed to go! How awesome! Saved me from having to walk five miles and taught me two lessons - 1. Don't forget my tube and pump 2. There really are nice people in this world!Thank you to the ACE hardware crew!”