The United States Postal Service in Getzville is known for its helpful and friendly staff who provide excellent customer service. Customers have shared positive experiences, particularly when obtaining passport services. The team is praised for their willingness to assist, ensuring that all details, such as photo requirements and application submissions, are handled efficiently. Many appreciated the staff's knowledge, which helped them navigate the process quickly, often completing tasks in just minutes. The office is noted for being busy, especially during peak times, but the clerks manage the rush well, maintaining professionalism even with multiple customers. Visitors are encouraged to check the USPS website for answers to common questions about services like tracking and packaging to make their visits smoother. Some packing materials are available for purchase on-site, but customers should arrive prepared with properly sealed items. Overall, the Getzville Post Office is recognized for its dedicated team and the positive experiences they create for the community.
Best post office experience I have ever had. I had to get my passport and photo done. I made an appointment ahead of time and was in and out in 10 minutes. The woman who helped me was very knowledgeable and provided excellent customer service.
June 2023
Visited just before closing, to ship a return. And the girl at the counter was helpful, and sealed my package, as I did not have any tape, as a one-off, which saved me a lot of hassle.Thank you!
February 2022
All the Clerks are very helpful informed Professionals and just a Pleasure to do Business with!! Thankyou All (and Stephanie & Ken) in particular. The Manager ALSO rock's! Yes, he certainly does. A "good Team" he's assembled. See you all again soon, again, thanks a lot.Jim Considine
