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“Received our 14 foot SunSetter Awning today. Friendly delivery team, we received emails, text and a phone call a half hour before arrival. Highly recommend this delivery service.”
“I visit Lockport frequently and very impressed with this store! The staff are efficient, professional, and have great customer service skills. The employee with red hair is especially outstanding - always positive experience!”
“Cool selection of vintage, reworked vintage and vintage inspired items. Also has a good collection of Buffalo themed items for all your gift giving needs.
There is also a good selection of band tees, records and music inspired merch.”
“I always ship with this location and they all are very knowledgeable, accommodating and friendly!! I have never had any issues and George is always so very helpful. I would recommend them to everyone. If you want it done right and timely, go here. They are the best!!!”
9:30AM - 4PM
5165 Broadway, Depew
Shipping Centers
“Best UPS store ever. Dave always goes above and beyond to help and has been doing so for years!! Whether an Amazon return or 100lb package he is always there to help!!!”
“I really only go here when I have to do an Amazon return however staff has always been helpful and polite. Now there's also a kiosk so you have the option between staff or using the self service station which is really nice.”
“Exceptional customer service at this location. Truly Exceptional.
All ofThe employees at this store are helpful, efficient and professional. The manager went above and beyond to help me with an expensive shipment to Italy. I can't say enough about how helpful she was. I will only use this location for any future needs.”
“A+++. DHL is not just reliable, they go above and beyond and they don’t ask for any investment of time from the customer (downloading an app, etc.) Also, no account needed. Easy to track.”
“The staff at this store have always been nice, cheerful, and pleasant to engage with. However, this week they went above and beyond when a package said it was ready for pick up but wasn’t yet at the store. They took the time to help troubleshoot, found the solution, and went the extra mile to call me with an update as soon as the package arrived. Plus, they remembered who I was (which doesn’t always happen in these kinds of situations).”
“Very courteous and knowledgeable staff at the Transit Rd Williamsville location. They charged more than I expected for the small box itself ($10) but everything else was reasonable.”
“My cold-chain required package was jeopardized by the sender with many mistakes but Gabby was so helpful with me to save it, beyond expectations. She patently listened my concerns on multiple phone calls, helped me figuring the things out. After all, my package got saved thanks to her!”
“I visited the East Robinson location in North Tonawanda, NY today. The store was very busy, and I was greeted by an employee by the name of Lee. She was incredibly friendly to myself and all of the customers before me in line. Lee was not only great at her job, her customer service was 10/10. I was having a lousy day until I had the pleasure of Lee simply asking how my day was going and treating me like a valued customer, not just another person standing in line.”
“I always mess up my transaction somehow when I come here ? but the lady with the short gray hair who works there is always patient and understanding with me anyway. I really appreciate that. Shout out to her”
“I had a great experience at this post office location! Brian was incredibly helpful in helping me renew my passport. He was informative, friendly and very pleasant! Thankful for his help.”
10AM - 3:30PM
2316 Delaware Avenue, Buffalo
Shipping Centers
“I love this location. I’ve had a mailbox here for over three years. The Customer Service is always pleasant and then when I come in, and my package are ready.
Build relationships and trust best UPS in Buffalo”
“Just had another great experience at my neighborhood FedEx store. I had a connectivity issue at home and didn’t wanna go to the office so we printed some things out. The staff here is always awesome. Very friendly and helpful if you have printing needs, shipping needs or need a few supplies. This is a great place to go. Thank you! See you again soon.”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“John was so patient and helped me with a printing project that I was struggling to have printed. It came out beautifully and I am so appreciative of his assistance. Highly recommend for your printing needs!”
“When the store operated during its designated/regular hours, customer service was steller. Unfortunately, the hours were recently reduced due to staffing constraints. Customer service is still excellent but be sure to call ahead to confirm the hours of operation before heading to the store. I hope they are able to return to regular hours soon.”
8:30AM - 1PM
229 West Genesee Street, Buffalo
Shipping Centers
“I have been having nothing but problems with getting my passport delivered. I saw that it ended up out for delivery in Buffalo New York(I live in Wisconsin), so I called this location and spoke to Peter. He helped me finally resolve my delivery complications and went above and beyond to make sure I had a resolution. He deserves a raise and all the good things in the world!”
8:30AM - 12PM
1035 Broadway, Buffalo
Shipping Centers
“By far this is the most reliable trucking company I've found in the past 11 years. In the past, whenever I've had to hire a freight co. to go into a NJ port, I pretty much have to say a prayer ahead of time because some companies are so unreliable; costing businesses hundreds to thousands in drayage fees. Since I started using ODFL on the regular, I have not had one issue and I always get my freight when they promise. Transport may run about 20% more than other companies but worth it in the long run.”
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“I went in to the Getzville Post Office last month to get a passport picture taken and send my completed application. They couldn't have been more helpful. They saw that I had signed the application in blue ink instead of black and gave me a new form. They took multiple pictures and included more than one with the application to be sure that at least one was acceptable. They had pre-addressed envelopes.
I explained that I needed it in about ten weeks and they told me that I didn't need to pay extra to expedite it. I received my new passport in 17 DAYS. Thanks for the help!”