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“Shunpei helped me today at extra storage in Hicksville. He was very kind and helpful. Moving your items and belongings can be very stressful and overwhelming but he walked me through the process and explained each step! I recommend this facility 10/10. Ask for shunpei for a smooth and inciteful experience.”
“It was a pleasure having Joshua get everything together to finalize the best size and price for the storage needs. Being my first time, he was very patient and very informative explaining the process. Thank you again!!”
“Tom has been extremely helpful and accommodating over these past few months. I’ve been a customer for about a year & half now, the service is great. Everyone is professional/courteous and the facility is clean.”
“My first impression of the facility is that it is a clean and secure place to store your possessions.
They are reasonably priced and have very workable access hours.
OK, That's the bad news.
The good news is my experience with the staff. Especially Danielle.She is professional, knowledgeable and super easy to work with. I spoke with Miekah several times on the phone and a thumbs up for her as well.
I just wanted to add that after 2yrs at this facility the service is still top notch. I saw Chee today and his manner and skill are greatly appreciated. Thank You”
“The team was really helpful and courteous. They were quick and efficient and easy to work with! The office staff provided great service, and a clean facility, with a reasonable price.”
“Excellent service all-around. Very helpful service initially and for transferring units if needed. Bonnie is the best! Very clean, maintained, well-lit, secure and good temperature control.”
“Really great storage facility. Clean, quiet, safe, and very easy to access. The location is super convenient, especially for people living around Nassau County and western Long Island. The whole place feels well maintained and organized, and the staff was friendly and helpful. Definitely one of the better storage locations I’ve used. Highly recommend.”
“We had a storage unit here for 3 years and can’t say enough about the cleanliness and security! You need a code to get in and access the elevators which means your stuff is safe!
The staff is also wonderful to work with everyone I met was very helpful especially Daniel. He answered all of the questions I had no matter how many I threw him and it was just a pleasure to work with him! We had a couch in our storage unit and three years later it was still in really good condition! Will definitely use this again if needed.”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“Let me start off by saying that I am new to a storage unit. I needed the extra space desperately for my expanding business. Danielle the manager was very helpful and nice. She showed me around and got me acquainted to the simple process upon my arrival going above and beyond assisting me. The space is more than adequate I'm very happy with my decision and the location.”
“Great facility! Great staff! just overall a wonderful experience. Being that I am a customer with multiple storage units in different safeguard facilities, I am proud to say that I have 0 complaints on any facility thus far. Manouchka was extremely helpful and informative. I look forward to continuing business with safeguard.”
“Nandi was so amazing. When I walked in I was feeling overwhelmed with moving my stuff to a different unit. Nandi was so helpful and immediately helped me figure out options for a cheaper more suitable option. She really was amazing”
“I had an amazing experience at Public Storage thanks to Alex! From the moment I walked in, they were professional, friendly, and extremely helpful. They took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It's rare to come across someone so dedicated to customer service these days. I left feeling confident and well taken care of. Highly recommend this location — and if you get a chance to work with Alex, you’re in great hands!”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“Jane from the garden city office was and is an absolute pleasure to deal with. She goes above and beyond for the customer and makes you feel at ease. Jane is very up to date on all aspects of the storage units you have and gives great advise on which one may be good for you I would recommend public storage in garden city to all my friends and family .”
“This storage facility is clean, well run, and features a very helpful team including Daquan, Chris, and Jackie. There are units of many sizes suitable for any type of materials. Check-in and close- out is seamless. Highly recommend Extra Space in general and this South Hicksville location in particular. AM Hicksville”
“The ladies in office always helping .Camille and M has always helped me keep up to date on my account
They keep the property clean and are always pleasant”
“The space is always clean. The staff is always responsive and efficient. I have had the opportunity to speak with Debra and she is the ultimate professional. Very helpful.
Love this place !!”
8AM - 8PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“Paul, the manager at Store Quest, provided outstanding customer service from start to finish. He was extremely knowledgeable, patient, and took the time to guide me through everything I needed. You can tell he genuinely cares about helping customers and making sure they leave satisfied. His professionalism, attention to detail, and friendly attitude made the entire experience smooth and stress free. It’s rare to come across service like that nowadays. Highly recommend working with Paul if you visit Store Quest.”
“Adis was absolutely outstanding! From the moment we arrived, he was friendly, professional, and incredibly helpful in finding the right storage unit for our needs. He took the time to answer all of our questions, explained everything clearly, and made the entire process quick and stress-free.”
“Tiffany and Asia were both amazing. Great personalities. Very knowledgeable. This is our first time using this storage facility and we feel very comfortable. We won’t hesitate to use it again and my family and I will recommend this place to people who need it.”
“Rob was great! He was very helpful as he guided me flawlessly through the process. Overall, an excellent experience. Would highly recommend the Hicksville facility to others.”
“Abu is a wonderful and helpful guy
He gave us great deal to stick with this storage location
Wish him good luck and keep up the great human being. Very helpful”
“I visit my mother's unit at this location frequently, and I always look forward to seeing Aaron. He is an absolute doll! His smile is always a great sight when we visit, he is incredibly polite, and he always takes the time to answer our questions. Excellent customer service thank you for making every visit a pleasant one!”
“Hands down the best storage facility i have ever used. It is always very clean, the temperature is perfect to keep all my belongings in great condition, I’ve had multiple units for years here and i am very happy with the space, the convenience, and especially the amazing staff who are a dream. They always communicate in a very timely manner, and I am grateful for the service they continue to provide”
“Store Space Self Storage was highly recommended by my mover, Movin’ & Removin’, who introduced me to Nick and Jackie for my immediate storage needs. Nick was very accommodating and professional. Later I met Jackie, who displayed the same professionalism and was very knowledgeable. They both know that moving is always stressful and emotional, so they helped to make it a more positive experience.
The largest unit was sold out, but Nick was able to find two of the next size units near each other. I appreciated his ability to figure out a creative solution without just saying that my needs couldn’t be met. He was calm, patient and supportive when I was overwhelmed. Additionally, he took the time to explain all the details and fees.
The issues I have with the company is that they prorate your move ‘in’; however, not for the move ‘out’. If you move at the beginning of the month then you pay for the entire month anyway. Also, I understand that there is an administrative fee of $30, but I think it is excessive that it is added to each rental unit. I acknowledge that these are corporate policies and not Nick or Jackie’s decision.
People are quick to complain, but I wanted to take the time to compliment. I hope that management will recognize and commend Nick & Jackie (and maybe at some point adjust their policies) for going above and beyond expectations! I look forward to continuing to work with them and referring the facility.”
“Christina is very experienced and customer service oriented. She is very kind and polite. Great experience I had here at good Friend Storage. I definitely recommend them. 10/10.”
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“Big thanks to Jeff and Joe at the Glen Head Storage Facility! They were super helpful and made everything really easy for me. Both of them were friendly, patient, and went out of their way to make sure I had what I needed. Couldn’t ask for better service—highly recommend this place!”