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“I needed help today tracking a package and Traci went out her of way to help me. She gave me contact numbers to contact also. She asked me to let her know how things turn because this was a gift to my 94 year old mother that ,unfortunately , has been lost. Thanks Traci for your help and genuine concern!!! Great little post office on Main St in Stevensville.”
“I always mess up my transaction somehow when I come here ? but the lady with the short gray hair who works there is always patient and understanding with me anyway. I really appreciate that. Shout out to her”
“I hope my cards arrive well...I asked for international stamps but the price seemed low.
Edit: They arrived quickly, I can't believe I paid so little for the stamps while at the Cheektowaga post office the employee asked me much more for simple "labels" (which worked well). damaged one of the cards)”
“Fabulous little Post Office with the friendliest staff in a beautiful little town. Fabulous service and decent hours.
Convenient location with some good parking aroind..
Again, the staff and service are extraordinary.”
“I am so surprised to see many negative posts about this post office. I have never had a bad experience there. I actually choose to go to the Hertel post office even though it is farther from my home. It is busy at times but the employees move customers through quickly.”
“best usps location. always competent and able to help. they take walk-ins for passports on saturdays and the process is quick and efficient. couldn’t recommend this location enough”
“The service was really nice. I’m satisfied with it however, there was a Bengali guy named Muhammad was very disrespectful. My brother is a minor yet he was asking him questions when I his sister and mother was present there. He kept pressing us to go get the passport pic taken while telling my bother (minor) to make appointments. Then proceeded to ask if he’s slow because I was doing stuff on behalf of him. He needs to learn to be respectful towards everyone including people from his own background and talk formally. Shout out to the colored guy who helped us. He was amazing. Thank you! You made my day ”
“Went in with my EZ Pass to send back as it was damaged. The gentleman working was able to reuse the same package and save me money and explained when it should arrive and I was in and out in 5 min”
8:30AM - 5:30PM
9860 Niagara Falls Blvd, Niagara Falls
Post Offices
“I love the increasing number of Post Offices with 24-hour kiosks available so that I am still able to process and send my letters and packages at off hours, around my schedule. The kiosks are easy to use and offer a wide variety of options.”
9AM - 12:30PM 1:30 - 5PM
2901 Niagara St, Sanborn
Post Offices
“This is a small post office. Be mindful that it does serve a bigger community now-so depending on when you go, it might be a little busy. They are closed for lunch from 12:30-1:30. The lady at the counter is friendly. Parking is on the street”
8:30AM - 5:30PM
695 Washington St, Buffalo
Post Offices
“I don’t understand all the 1 star reviews. They seem fine to me, sometimes the wait is a bit long on Saturdays but that is understandable.
Generally fine service and as long as you know what you’re doing , they’re supportive.”
“Great post office these people work very hard and they have a counter that you can drop off pre-labeled Parcels so you don't have to wait in line. A well-oiled machine in my opinion”
“I visited Niagara Falls postal office on Queen Street today. I had a wonderful experience with Kim, she is very knowledgeable at her job and extremely helpful and friendly, great asset to the team.”
8:30AM - 6PM
1200 William St Rm 200, Buffalo
Post Offices
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“It's common to hear complaints about the post office, but I send out numerous packages (ebay) and only have a problem maybe 1 out of 1000 times. The majority of the time they're very fast and helpful. I was just googling a branch to check their hours, but I feel most of the workers here do a good job and don't get the credit they deserve, hence this review to say thanks.”
“Station Manage Gino Pari was incredibly helpful in locating my package. I sent it to a po box that did not exist at that location. He responded timely to my inquiry and followed up with me twice via phone. He even called to let me know they were having an early close in case my Sister was planning to come in to pick up the package on that particular day. Thank you for your excellent customer service Gino!”
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“Just called to see if they could help find a valuable misaddressed package which tracking showed as having been sent for destruction as undeliverable. Spoke with Brad who managed to intercept the package and called me right back. Great customer service. Thanks again, Brad!”