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“I purchased my TV from Ricky and his was AMAZING! I have been shopping PC Richards for years and he is absolutely the BEST!! Great customer service, very knowledgable with all the products in the store!”
“Bought a couple of Air conditioners online for my parents with a 'pick up in store' option. Got a few confirmation emails, but didn't have some specific 'bar code' required to pick up. However, Soraya, the manager in charge sought to find a solution. I don't want to use Amazon, would rather use local. I love getting great service like this. Please visit this PC RIchard & Son. Say hello to Soraya, she was superb. Thank you Soraya.”
“Buying appliances can be overwhelming, but Luis at P.C. Richard & Son made the entire experience simple and enjoyable. I went in looking for a washer and dryer and ended up purchasing a gas range as well because I felt confident in the recommendations he gave me.
What impressed me most was that Luis wasn’t just trying to make a sale—he took the time to understand what I needed, explained the features of each appliance, and helped me compare different options so I could make the right decision for my home. His product knowledge and professionalism were outstanding.
He also explained the protection plan in a way that actually made sense. I never realized how valuable it could be until he broke down everything it covers and how it can protect such a major investment. Knowing I have that extra peace of mind made me feel even better about my purchase.
To top it all off, Luis surprised us by including a headrest for my mother, which was such a thoughtful gesture and showed how much he genuinely cares about his customers.
Great prices can get people through the door, but it’s employees like Luis who earn loyal customers. If you’re shopping at P.C. Richard & Son, ask for Luis—you’ll get honest advice, exceptional service, and someone who truly wants you to leave happy with your purchase.”
“After being told by another Verizon store that something I wanted to do regarding purchasing a phone could not be done, I happened into Chris’ store, and not only did he show me how it could be done. He also made it happen while at the same time reviewing my subscriptions and saving me money which caused my new phone and program to cost less than the one I was getting rid of. Excellent job.”
“Nabil was an amazing sales person. He went beyond trying to help me get the best price. He has great knowledge with Verizon. I recommend him very highly
I give him five *****”
“I had a great experience with their service thanks to the shine for helping me out. He went above and beyond to answer my questions, guide me through my options, and make sure I felt comfortable every step of the way. You can tell he really care about his customers.”
“Seth is the best Verizon rep I have dealt with in my 30 plus years with your fine company. My wife’s new phone soon will be purchased thru Seth. What an excellent experience I had!”
“Both my husband & myself came to East Islip store. Joseph walked through all of our options & it was a very pleasant experience. He delivered on all that he said in a timely way. Very pleased. ?
Update: It is now 3 years later and we are purchasing new devices with Joe again and the service was still exceptional. Joseph gave us all our options and did not push and that is what we love the most about him. We purchased 2 new phones and an iPad from him and he made sure to spend the time with us to see we were signed back in to all our accounts. Joseph is a tremendous asset to Verizon. We were very great full for his time he spent with us.”
“Justin and Joe took great care of me !
They both helped me figure out the best way to upgrade and save money !
I just got the iPhone 17 pro max
Down to earth and honest guys”
“Excellent service! The staff was professional, friendly, and very knowledgeable. They made the whole process quick and easy, answered all my questions with patience, and provided outstanding customer service. Highly recommend this Verizon location!”
“They did an amazing job selling my console. The whole process was smooth and quick. They made sure I got a great deal, which I really appreciated. Overall it was a great
experience, very professional and friendly, and I felt comfortable the entire time. I would definitely recommend them to anyone looking to sell their console electronics.”
“Had a very easy time purchasing a new phone. The service representative, Jannat, was very helpful, courteous, and went above and beyond to help me. I am very pleased with the service I received.”
10AM - 8PM
1233 Wantagh Ave, Wantagh
Electronics
“Had a very positive experience at Verizon Wantagh, Jessica and Jeffrey are extremely knowledgeable, friendly, and helpful. The process of getting information about our phone plan and getting a new phone was very smooth. Would highly recommend.”
“We had an amazing experience with Appliance World, and I specifically want to recognize Frank for his outstanding customer service. We purchased our full kitchen appliance package from him during our renovation a few years ago, and the experience was excellent from the start — he was knowledgeable, patient, and really helped us choose the best products for our needs rather than just trying to make a sale.
What really sets Appliance World apart is the service after the purchase. Recently, I had an issue with my Thermador dishwasher racks, even though the unit was out of warranty. I reached out to Frank, and he went above and beyond to help. That level of follow-through is something you simply don’t get at big-box stores.
At many larger retailers, you’re often left to figure things out yourself, but at Appliance World you get real expertise, honest guidance, and someone who stands behind what they sell long after installation day.
I originally assumed prices at a store like this would be higher, but they were actually the same as — and sometimes even better than all the other appliance stores. If you’re buying appliances and want knowledgeable advice and true customer service, I highly recommend Appliance World. We will absolutely continue to purchase from them in the future and am actually currently in the process of getting a dryer through them.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“I was in the market for new speakers, I dealt with Joey (store manager). Great communication, excellent service, he really took care of me! My suggestion to customers, maybe call before you come and just see if Joey is around or let a staff memeber know you are coming, this way you can have one on one experience.”
10AM - 8PM
1578 Hempstead Turnpike, Elmont
Electronics
“Excellent experience at T-Mobile. The staff was knowledgeable, patient, and took the time to explain all my options clearly. The process was smooth and efficient, and I left very satisfied. Highly recommend this location.”
“John replaced my original power antenna which malfunctioned after 38 years with a new aftermarket model. His work was meticulous and I felt as if he was working on one of his own vehicles. A no-nonsense persona, but ultra skilled at his work. Thoroughly unquestioningly recommend”
10AM - 8PM
133-26 Springfield Blvd, Queens
Electronics
“I went to the store in Rochdale vilage and my issue wasn't solve,i came to the Sprinhfield store and was taken care and the fix my issue in 10 minutes. I highly recommed this store.Best service.”
“I don’t usually write long reviews, but I really have to take the time to talk about how great my experience at T-Mobile has been. From the moment I walked in, I was greeted with a warm welcome, genuine smiles, and people who actually cared about helping me — not just making a sale. You can tell right away that this store values its customers and goes above and beyond to make sure you leave satisfied and confident with your purchase or service.
The employees here are truly something special. Every single one of them is patient, knowledgeable, and friendly. They take the time to explain everything clearly — from billing details to phone features — and they never make you feel rushed or pressured. Whether you’re switching from another carrier, upgrading your device, or just asking questions, they treat you with the same level of respect and attention.
I’ve been to a lot of phone stores before, and honestly, the difference with T-Mobile is night and day. The energy here is positive and professional, and you can tell the employees actually enjoy their jobs. They work as a team, help each other out, and always make sure customers are taken care of. It’s refreshing to see employees who are not only great at what they do but also genuinely happy to help.
I especially appreciate how transparent and honest everyone was. No hidden fees, no confusing terms — they walked me through everything step by step. They also helped me find the best plan for my needs, not just the most expensive one. That kind of honesty is rare these days, and it shows a lot of integrity.
The store itself was clean, well-organized, and welcoming. Every device on display was easy to try out, and the employees were right there to answer any questions I had. Even when the store got busy, they still managed to stay calm, efficient, and kind to every customer. That really impressed me.
If you’re thinking about switching carriers or just need some help with your phone, I 100% recommend coming to T-Mobile. You’ll be treated with respect, get honest advice, and walk out feeling like you made the right decision. The whole team deserves recognition for their professionalism, patience, and excellent customer service.
A big thank-you to the entire T-Mobile crew — you’ve earned a loyal customer for life. Keep up the amazing work!”
“I had an amazing experience with Luis at T-Mobile! From the moment I walked in, he was professional and super helpful. He fixed my issue quickly.
What really stood out was his friendly attitude and genuine willingness to help — It’s rare to find great customer service this good these days. If you visit T-Mobile, definitely ask for Luis. Highly recommend!”
“You can get your geek on there, computers , tvs hard to find cable's and affordable prices just stay away from their selection of security equipment options in-store. I buy all of my tvs from them”
“I had a great experience at T-Mobile thanks to the representatives Sufian and Sib who helped me. They were patient, knowledgeable, and took the time to explain all of my options clearly without making me feel rushed or pressured. I really appreciate the professionalism and friendliness. Thank you for the excellent help!”
“I just tried to pay my phone bill and the guy inside asked me to come back in 45 minutes because he was making his inventory, I passed by like 3 minutes later the guy was sitting and chilling on he's phone, it's not cool, you gotta be more professional”
10AM - 7PM
173 Glen St, Glen Cove
Electronics
“I have been a few T-Mobile but none wasn't as helpful as this branch in Glen Cove. I want to give a special thank you to MARCIN.P, he was such an AMAZING person compared to others. Marcin really took his time in helping me fix my phone, he was kind, polite, patient and got my phone back to working in no time. I knew him from his previous location in Manhasset and he is still the same kind and polite person. Thank you again Marcin, I truly appreciate you helping.”
“This store is absolutely wonderful customer service on point all the managers or employees are wonderful. I bought my phone. I bought my Internet. I had a problem with my phone exchange. It didn’t like the smaller one version. I got the bigger one completely excellent big up to y’all stay safe… P.S. BIG UP MIKE & THE MANAGER YLL THE BEST ????????”
“I had service interruptions and visited the location for assistance, it was amazing having those 2 gentlemen Zack & Abdul helping me and they actually let me know new offers Cricket had on new phones I loved to buy a new line as well
Ended up having a family plan of 2 lines loved the promotion and the service cricket provide I was a T-mobile customer and moved to cricket a year ago. No regrets leaving T-mobile, cricket got my back :)”
“Best experience ever! My dad and I share the line services and he had been with AT&T for almost a decade until bad things started to happen. We had a bunch of extra charges, also AT&T didn’t helps us with a trade-in process and they said the plan didn’t qualified to trade in, so at the end they kept my old phone and didn’t do nothing to fix the problem, so we decided to give it it a try with T-Mobile, we visited this store to made the transfer and we love it! We have been using the service for over a month now! And we are in love! Everything went perfect the manager was very understanding and the staff helped with the set up and everything; no extra charges at all so far, Thank you!!!!”
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“Robert Sposato and Chris the manager helped us with our appliance sale. I remember him from when I shopped at another store and he was very hopeful then so glad he’s at P.C. Richard And Son now.”