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“Adrian and Jermaine were amazing! As I was visiting my mother accidentally shattered her phone screen and needed repairs asap. They let us know all technical warnings before taking it in and had us in and out in less than 30 minutes. Will be recommending Wireless Hope going forward, as we have gone to other techs (Albany) who have completely messed up basic cell prompts in the past.”
“I am a T-Mobile customer but I came here for help because my phone was all messed up and let me tell you the girl here was fantabulous she took great care of me and fixed my phone for me.”
“This is the telephone company that I currently use. My expectation at the moment is not that good. At first they gave me a lot of internet and some benefits have currently been taken away from me. I think their quality has dropped a bit.”
“I wish I could give it 10 stars .. I dealt with Vince Southwell and, he was absolutely a SUPERSTAR !! The man took the time to correct everything that was an issue as I had a phone that was lost and then found totally destroyed !”
“Excellent service!I upgraded my home theater system and needed some recommendations on sound. Javon came out to my home to review the existing system and made suggestions. The sound is absolutely incredible and far exceeded my expectations!”
“I had Verizon for 21 years and considered a switch to T-Mobile. Asaf worked w/ me to learn service options and helped find a least costly plan to meet my needs. While I was also going to visit Verizon to discuss lower costs, I decided not needed. Went w/ Asaf on plan and a new iPhone/iPad. Even switched (unplanned) from a Fitbit to an Apple Watch! Asaf knew his stuff—on products, plans, and financial options that best met my needs. AND was patient/kind as this senior gal asked tons of Qs! ? Icing on the cake—he set up all my new “toys” and gave me a tutorial on each new toy. Along the way, Nick and Brad also helped with the same excellent capability and patience! A super team! For those who hate buying both cars and tech stuff, can’t do better than T-Mobile Glenmont.”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
10AM - 7PM
1400 Altamont Ave, Schenectady
Electronics
“I called ahead with questions and talked to Justin. Later in the day I stopped in to buy a new SE phone. Justin was great and made the transaction easy to understand and seamless. He spent time setting up my new phone and helped me to transfer everything over from the old to the new. He applied my new screen protector and made sure I had accessories that I needed. If I had tried to do the new phone setup myself, I'm sure it would have taken so much more time and would have caused me so much frustration. While I was there, two other customers came in because it is a busy location. Justin was manning the store by himself, but was able to help others between set-up steps. He is very proficient at his job and I hope Cricket Wireless recognizes the excellent team members who make them look so good!”
“After much debate, I decided that my 23 year old, almost mint condition, Mercedes-Benz finally needed an upgrade. It was time to replace the cassette tape-deck radio and upgrade to a new wireless Apple CarPlay enabled touchscreen. After doing some research I decided to visit Boomer Mcloud in Schenectady. When I walked in I was immediately greeted by the General Manager Joe. He was super patient and answered all of my questions without trying to give me the typical sales pitch. He walked me through all of the options available for my car and scheduled my appointment. I wanted to retain the classic look of my radio console so I purchased a console frame that matched my original but could fit a touchscreen instead of just my old tape-deck. Needless to say the technician customized the entire setup to fit as I envisioned. I’m very happy with the entire experience. Not only did Joe and his staff provide great customer service, they did an excellent job installing my custom frame, touchscreen and backup camera in under 3-4 hours as projected. Their prices are very reasonable and if they don’t have exactly what your looking for Joe will get it for you. I’d highly recommend this spot for your car audio needs, especially if you need something custom!!”
11AM - 8PM
1839 Central Ave, Albany
Electronics
“Been doing business with Mr Dealz for years. Best selection of video games and electronics in the capital region. Owner is easy to work with, reliable, and transparent. 100% recommend.”
10AM - 7PM
1593 Central Ave Ste A, Colonie
Electronics
“Taylor was incredibly professional and thorough in explaining everything I needed to know about my replacement phone. Very friendly, patient, and extremely knowledgeable to make me feel comfortable with my new phone after a phone-ending drop of my old phone. Give her a raise!”
“Hey guys watch it If I drive around like in 1:30AM in the morning this car was fastest It takes 3 hours long time ago I got out work at 9:00PM this evening It looks like Francis Scott Key Bridge just me and talk to Lynn Carr and Olivia Mann what breaking News so Olivia Told me If the ship destroyed the bridge and fall out It is broken down 6 presumed dead after that I talk to Lynn Carr about the New high speed 2 million the vehicle name is Roadster 2019 top speed 230 Miles Per Hour Thank you guys The Celtics also defense by Jaylen Brown and dunk by Jayson Tatum he also win trophy in Parade in Boston MA I never seen Parade before from last year they told me against the Mavericks we live by Newburgh NY I'm excited going to the Chicago Sky Game for Olivia Mann team made If I saw Olivia Mann I going to sleep at 1:30AM in the morning and that it.”
“What I was impressed with was the fact that the gentleman that served my brother phone decided that it was better to show customer service instead of just trying to make me pay more for a phone that was still working properly I was up on the fence regarding whether I should pay for another phone or stick to the phone that I had. The workers showed excellent service and let the me know that he's there to take care of you instead of trying to show you something that you didn't need. He has all my phone issues check with the computer and found out why my phone was acting the way it was so I didn't have to spend over $500 for another phone. He should get a raise or at least acknowledgement for his excellent customer service. Hooray for MetroPCS”
“Great variety & competitive prices. Staff is helpful, and plenty of assistance available. I was upsold, but for $50 more I think I got alot more laptop, which was on sale.”
“Bought starter from them on eBay.shipped fast, and reasonably priced. His costumer service is on point. Turns out I had a blown fuse he was with me the whole way tried to help trouble shoot and helped me find the fuse that was not labeled and blown....highly recommend buying plug n play starter from them because of customer service. Ty..will be buying from them again”
“We have had a fun full day of excitement and culture. And now mom and dad took me to GameStop to get me a new game for my handheld Nintendo switch. I am looking forward to playing it tonight”
8AM - 10PM
428 Balltown Rd, Schenectady
Electronics
“Clean store. Well organized and has a Starbucks. The woman working in self checkout just now was extremely engaging and helpful, showing me features I didn't know about in my Target app. Bathrooms a little messy.”
“Wonderful, furniture sets, and dining room pieces,extraordinary assortment of nick nacks, lamps and carpets, simply the best ,so"to whom ever is looking, you'll find things to suit your liking, and reflections of personality”
“We always have such a great response time for any issue or repairs we need! Their techs go above and beyond to ensure customer satisfaction is achieved. Thank you for all you do!”
“I genuinely was having the WORST DAY OF MY LIFE yesterday when I went into Apple to get my phone fixed, and Tolu who helped me genuinely turned my day around. He was so sweet and funny and personable and was very clear about exactly what was wrong and exactly how it would be fixed. I really appreciated him and I hope he knows that he’s wonderful.”
“This is a nice, well stocked target store. Some of them never have full shelves but I'm my experience this one usually has what I'm looking for. Hopefully this continues despite current supply chain issues.”
“Karen at the printing counter was great. Helped me take a photo and make it into a post card. Karen also explained different services I was entitled to with my computer that I purchased there.”
“Came in to return a phone, and got spectacular customer service. Gavin, the representative at the front, made it so easy! His presence makes walking into Verizon so much more welcoming.”
11AM - 7PM
650 Central Ave, Albany
Electronics
“I’ve been renting from Aaron’s for 11 months now. So far rented a washer and dryer, a dishwasher and a ps5. The process to rent is so smooth and easy. Every employee here I have interacted with has been extremely polite and made the experience more joyful. Thankfully I have been able to pay my bill on time and early since starting with them so I can’t say how they are when you’re late on payments yet but so far my experience has been great. I look forward to continuing renting from this Aaron’s.”
“I'd thought I cracked my screen and was having issues filing a claim online. I went in and Justin was able to fix the issue which was actually a cracked screen protector. I was taken care of and sent on my way in no time! Super friendly and fast service and a much better experience than the Altamont location.”
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“Verizon was charging me for a bill I should have never been charged for. I refused to pay it. I spent several hours in total trying to handle this chatting with the live reps online and with calling Verizon on the phone. They refused to help me. I finally was able to make it to this store location and spoke with Shakira the manager and told her my situation. She was able to resolve the situation for me by reducing my bill to $0. She was going back and forth on the phone with verizon and stayed an hour after closing time so that I didnt have to deal with this any longer. Thank you Shakira”