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“Was so stressed after my phone screen broke it was glitching everywhere came in today @ 7:10 he said had one more person so about a hour, he had it done in less than a hour I came back to my phone literally brand new & he put a privacy screen on as well I’m so grateful and amazed @ the customer service & the services provided here !!! Sooo friendly too thank you so so much”
“I been a metro customer for 8 years love their service but they changed their mobile app and it is really hard to pay your bill with all the ads and promotions used to be just one click now it took over 5 minutes to make my payment hope they see this and make it better.”
“Hi, im a customer of Metro by T mobile and I have been to this store located at 465 Central Ave and metro the Manager Adeel Ali who got me an amazing Deal for keeping my same number with an upgrade device with good Accessories I needed. Highly recommend. Thank you.”
“This store is 100x better than Glenmont. They don't lie and cheat you. I was cheated by Darius in Glenmont but here the management team and owner take great care of me and my friends and family. This is a full service store and the way Verizon should be£!”
“KC was professional, very knowledgeable,
and respectful of my home. There fee was more than fair. I would recommend Towne
TV and KC whole heartedly!”
“Great staff, helped me with a warranty exchange. Easy to work with. Care about the customers. Bob , the manager was great and very helpful. Went out of his way to help me.”
“I needed my own Wi-Fi and Azzy helped me out with that. He assured me that it was very easy to set up. I wasn’t so sure but he was right! All my devices are set up so I’m REAL happy about this and the service I received. Thank you!”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
11AM - 8PM
1839 Central Ave, Albany
Electronics
“Right out of the gate I was very impressed with the wide selection of Games, Consoles, and Acessories for Video Games of all eras. I came in looking for a specific game that he had half of the discs loose (no box or booklet). Another game store I visit frequent has the other half plus the box. The owner cut me a good deal to help me avoid wasting my time going between 2 stores to make a complete set and sold me his CIB (Complete In Box) for a decently lower price.
Definitely plan on returning to rebuild a library I once lost.”
10AM - 6PM
1593 Central Avenue Ste A, Albany
Electronics
“Matt was incredibly knowledgeable, helpful and friendly! Top notch customer service!!! He is the type of employee that a company should cherish, reward and celebrate. Thanks Matt for everything!!”
“Donovan was super helpful! Gave so much info and so did Jordan. I was super confused about some things and they both went above and beyond to help me with my issues. My only problem is I couldn’t give them each 10 stars! Thanks, Donovan and Jordan!”
“Paul is awesome! Very knowledgeable about the remote car start kits. I purchased a car start kit off of Amazon, which turned out to be the wrong kit, due to some confusion on my part about the type of key fob I had, “G key”. He responded quickly to my questions about his kit on eBay and explained the differences to me which the other seller was not able to explain, just said the kit will not work with my car. Paul was actually able to help me program the module to work with my car, but it was missing some functionality. It would not let me unlock the car when the engine was running after starting it. He was able to explain that to me as well, that this function has to be flashed into the memory. I bought Paul’s kit, which turned out to be a lot easier to install, and the harness was longer so I was able to mount the module in a better place under the dash. Great product and service. Thanks, Paul.”
10AM - 7PM
1400 Altamont Ave, Schenectady
Electronics
“I was in need of a new iPhone since my old one, an iPhone 8 Plus, decided it wasn’t going to work anymore, so I made a decision to go to this Cricket Wireless Store on Altamont Ave. in Schenectady where I was greeted by a delightful young lady, Alicia and I left with a new phone and high regard for the professionalism given me by this young lady. Not only was she very sweet to deal with, but her knowledge of her job was second to none. She was an absolute pleasure to work with and I left feeling grateful that I had her to help me go over my new phone that was much different than my old one. Although she was busy with other customers, she never hesitated to answer any questions I had while I was learning about my new phone. She is an absolute asset to the business and I couldn’t be happier with my purchase. Thank you Alicia for a job well done!!”
“After much debate, I decided that my 23 year old, almost mint condition, Mercedes-Benz finally needed an upgrade. It was time to replace the cassette tape-deck radio and upgrade to a new wireless Apple CarPlay enabled touchscreen. After doing some research I decided to visit Boomer Mcloud in Schenectady. When I walked in I was immediately greeted by the General Manager Joe. He was super patient and answered all of my questions without trying to give me the typical sales pitch. He walked me through all of the options available for my car and scheduled my appointment. I wanted to retain the classic look of my radio console so I purchased a console frame that matched my original but could fit a touchscreen instead of just my old tape-deck. Needless to say the technician customized the entire setup to fit as I envisioned. I’m very happy with the entire experience. Not only did Joe and his staff provide great customer service, they did an excellent job installing my custom frame, touchscreen and backup camera in under 3-4 hours as projected. Their prices are very reasonable and if they don’t have exactly what your looking for Joe will get it for you. I’d highly recommend this spot for your car audio needs, especially if you need something custom!!”
“Hey guys watch it If I drive around like in 1:30AM in the morning this car was fastest It takes 3 hours long time ago I got out work at 9:00PM this evening It looks like Francis Scott Key Bridge just me and talk to Lynn Carr and Olivia Mann what breaking News so Olivia Told me If the ship destroyed the bridge and fall out It is broken down 6 presumed dead after that I talk to Lynn Carr about the New high speed 2 million the vehicle name is Roadster 2019 top speed 230 Miles Per Hour Thank you guys The Celtics also defense by Jaylen Brown and dunk by Jayson Tatum he also win trophy in Parade in Boston MA I never seen Parade before from last year they told me against the Mavericks we live by Newburgh NY I'm excited going to the Chicago Sky Game for Olivia Mann team made If I saw Olivia Mann I going to sleep at 1:30AM in the morning and that it.”
“This 5 star review is for the manager Carol! She was a total rockstar helping me print all of my bridal shower needs. She was also helping other employees at the same time, truly multi tasking at its finest. I hope she is there every time I have to print something. Thank you Carol!!”
“I recommend this store because it offers a wide variety of tech products, and I really appreciate the excellent customer service. I bought several items—including a 75-inch TV that wouldn't fit in my car—and they delivered it to my home at no extra cost.”
“We always have such a great response time for any issue or repairs we need! Their techs go above and beyond to ensure customer satisfaction is achieved. Thank you for all you do!”
“My fiancé and I went into the store to get a new phone and line and the employee Roison and I think the manager on duty were awesome! They were very accommodating and helpful!”
“We have had a fun full day of excitement and culture. And now mom and dad took me to GameStop to get me a new game for my handheld Nintendo switch. I am looking forward to playing it tonight”
“Everyone in the store is very great and respectful. I also want thanks the two delivery guys that came and put up my bedroom set Juan Vega and Jovanni Jason Vega”
“Absolutely superb from my computer not starting up to driving an hour and being assured, I would get a computer when I got there
Gabby was my main genius
Josh Matt and erin all amazing
In and out
New neo
All info transferred and priced right
In 1 1/2 hours”
8AM - 10PM
428 Balltown Rd, Schenectady
Electronics
“Nathan , Cynthia, Vanessa,, masheeba, —Pauline , Mary. (Management) just to name a few , they go above and beyond, if you’ve ever worked retail you learn to appreciate that these ladies & gentlemen work very hard & you are appreciated your hard work does not go unnoticed- thank you Jennifer Williams”
“Had to go to the Verizon store to see what to do about a Plantronics Bluetooth headset that wasn't working properly, but I could not find my receipt. Two of the associates were VERY helpful. One (I am sorry I did not get your name) found the online receipt, found that the headset was under the year warranty and replaced the headset!!! $129.95 headset was replaced under warranty. I am beyond thrilled, thank YOU! :)”
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“Justice the gentleman's at the Verizon Del Mar store in Del Mar Plaza was excellent helping me with my phone text messages and pictures he didn't excellent job on a scale of 1 to 10 I give him a 10 thank you very much have a nice day Bill Lynch bye”