Cell Phone Stores near Guilderland, NY

27 locations found near Guilderland
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“Avery and the staff at this store are excellent! I’ve been a Verizon customer for two decades and during my visit to this store, I (finally) felt listened to and helped with understanding and kindness. Thank you! These folks are professional, and were able to provide support and guidance. Thank you!! This store and location is a gem.”

3.1 Average19 Reviews

“Super clean and organize store. Lots of good deals on iphones .Came here to sell my Apple Watch. They're more than happy to negotiate. I was pleased when I left.”

4.9 Superb159 Reviews

“Lindsey Brenner was super pleasant, knowledgeable and helpful in upgrading my plan to get me on the best track for the best promotions possible without making me feel pressuredI highly recommend stopping by the Glenmont store to visit her if your looking to upgrade any device or to just checkout the options available”

4.8 Superb42 Reviews

“I went to Verizon this morning to update my daughter's phone cuz it wasn't working and Bruce was awesome. He understood everything that I needed I never had an issue and he was very polite the entire time thank you Bruce for all your help.”

4.5 Superb88 Reviews

“I called ahead with questions and talked to Justin. Later in the day I stopped in to buy a new SE phone. Justin was great and made the transaction easy to understand and seamless. He spent time setting up my new phone and helped me to transfer everything over from the old to the new. He applied my new screen protector and made sure I had accessories that I needed. If I had tried to do the new phone setup myself, I'm sure it would have taken so much more time and would have caused me so much frustration. While I was there, two other customers came in because it is a busy location. Justin was manning the store by himself, but was able to help others between set-up steps. He is very proficient at his job and I hope Cricket Wireless recognizes the excellent team members who make them look so good!”

4.6 Superb55 Reviews

“Came to visit store with help on my Facebook setting. Jason assistance and offered a new phone . I will be coming back to get my new phone here at the Glenville Verizon.”

4.4 Superb59 Reviews

“I recently purchased a new phone. Zane assisted me with my purchases. He was extremely helpful and very knowledgeable. He explained everything in details regarding the details for my upcoming bill. I was very impressed by his friendliness and how he took the time to answer my questions. It made a big difference in the purchasing process. I highly recommend his services and his professionalism. Thank you again Zane!”

4.4 Superb59 Reviews

“I had an excellent experience here and would recommend this store to anyone! My SIM. Card failed and Dylan H was extremely helpful. I could not be happier with how easy it was to fix a very frustrating issue!”

4.8 Superb16 Reviews

“TC is the best mobile expert I have dealt with within the T-Mobile industry! She deserves all the blessings coming to her and I’m looking forward to her getting a raise and promotion because she deserves it!! Hopefully her manager or district manager sees this as she is knowledgeable and such an amazing, patient person to work with!”

4.1 Good73 Reviews

“by far the best customer experience i have ever had!! Sean was an amazing representative and deserves a raise!! not only did he answer all of my question but he was an absolute pleasure to work with, I will be recommending this location to all of my friends and family”

4.3 Superb32 Reviews

“Josh helped me set up a new contract plan to transition from my prepaid so that I could get the iPhone 15 pro max I wanted! Apple was unable to assist me due to my plan type when I tried a few days ago and I was super disheartened.I’m so glad I decided to drop into AT&T while at the mall today. Everyone kept telling me to switch to Spectrum due to plan cost. As most know though, you get what you pay for.I love my phone and I’m so excited to have the plan I need with the provider I’ve loved for 19 years now! Thanks again Josh, I wish I could give ten stars!”

4.1 Good65 Reviews

“Very good service from Hazim in the Albany , Delaware Ave store. He is very knowledgeable and the reason I bought my second phone. He has the patience of a saint!”

4.4 Superb23 Reviews

“Excellent experience working with Malika to upgrade our iPhones/wireless plan. She is extremely knowledgeable/helpful, addressing all of our concerns/issues with patience & kindness that went above and beyond our expectations. She is the consummate professional!!!”

4 Good101 Reviews

“I had to get a new phone. Stephon was great. He's extremely knowledgeable and walks you through any problems. My brother, who came with me, was so impressed he's considering switching to AT&T. He said you don't get customer service like that where I got my phone.”

4.1 Good43 Reviews

“Best customer service I’ve ever received from a cell phone carrier! We were recently with Verizon business and the consumer side T-Mobile customer service provided by Sam (store Manager) and Drew (store Associate) blew away anything we ever received from Verizon on the consumer or the business side. Both Sam and Drew went above and beyond to help us transfer service, even when Verizon was making it difficult and wouldn’t let us port our numbers. Drew researched and found a Verizon department that could finally solve our issue and let us port our numbers after hours of trying everything else. Bye Verizon! Thanks again Sam and Drew! T-Mobile - this crew at the Balltown Road store needs a raise!”

4.2 Good26 Reviews

“I was having trouble using my phone as it was frozen and I couldn’t swipe it to open it. Eric, the manager was awesome and was able to fix the phone without difficulty or cost. Thank you Eric.”

3.9 Good113 Reviews

“Jason and Christian provided exceptional service. They patiently and with friendly good humor sought to solve a number of problems we were having that proved to be hard to solve, but they came up with a great solution for us. At one point a number of customers started coming in and they, as a team, seamlessly handled the new walk-ins and did not forget about us. Great experience!”

4.3 Superb16 Reviews

“This T Mobile Store on the 2nd Floor in Colonie Center has always, every time I go there, gotten me out of phone problems and fixed my phone. Their two employees , namely Gazelle & Ian work through all my phone troubles. Explain every question I ask in detail. They are determined to fix my phone. When I go to other T Mobile locations, they don't give any effort in getting me out of my phone troubles. I have been to T Mobile in colonies center, 2nd floor several times and they are always so polite and so helpful. Even when they are swamped with customers they do not rush. I will always go to this location when i have phone issues. I will always hope they are working there, unless they get promotions, which they sure do deserve. Don't want to get too corney, but they really do go above and beyond and make sure you understand the problem in case it should do me up in the future.”

4 Good40 Reviews

“Jabari was a pleasure to work with! He made the process of getting my boyfriends new phone very easy and fun. Such a sweet guy!! Knowing he’s only been there for 3 months he was professional and very knowledgeable and had the answers to all our questions. And if he didn’t know the other gentleman in the store were quick to help and were very nice as well!”

3.9 Good72 Reviews

“After much debate, I decided that my 23 year old, almost mint condition, Mercedes-Benz finally needed an upgrade. It was time to replace the cassette tape-deck radio and upgrade to a new wireless Apple CarPlay enabled touchscreen. After doing some research I decided to visit Boomer Mcloud in Schenectady. When I walked in I was immediately greeted by the General Manager Joe. He was super patient and answered all of my questions without trying to give me the typical sales pitch. He walked me through all of the options available for my car and scheduled my appointment. I wanted to retain the classic look of my radio console so I purchased a console frame that matched my original but could fit a touchscreen instead of just my old tape-deck. Needless to say the technician customized the entire setup to fit as I envisioned. I’m very happy with the entire experience. Not only did Joe and his staff provide great customer service, they did an excellent job installing my custom frame, touchscreen and backup camera in under 3-4 hours as projected. Their prices are very reasonable and if they don’t have exactly what your looking for Joe will get it for you. I’d highly recommend this spot for your car audio needs, especially if you need something custom!!”

4.4 Superb8 Reviews

“Jason (Jay) was very pleasant and helpful, I also appreciated his patience. The entire staff we're very friendly and attentive. Great team ! I was in the Stuyvesant store to replace my phone.”

3.8 Good60 Reviews

“What I was impressed with was the fact that the gentleman that served my brother phone decided that it was better to show customer service instead of just trying to make me pay more for a phone that was still working properly I was up on the fence regarding whether I should pay for another phone or stick to the phone that I had. The workers showed excellent service and let the me know that he's there to take care of you instead of trying to show you something that you didn't need. He has all my phone issues check with the computer and found out why my phone was acting the way it was so I didn't have to spend over $500 for another phone. He should get a raise or at least acknowledgement for his excellent customer service. Hooray for MetroPCS”

3.8 Good38 Reviews

“Finished the people in front of me when I came in took care of me fast efficient gave me a receipt was friendly and courteous talked to me asked if I needed anything else then some small talk excellent customer service”

3.8 Good27 Reviews

“This is a nice, well stocked target store. Some of them never have full shelves but I'm my experience this one usually has what I'm looking for. Hopefully this continues despite current supply chain issues.”

3.8 Good22 Reviews

“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”

3.8 Good16 Reviews

“The store is excellent and the representatives are very knowledgeable except I really wish they would answer their main line. I wish to speak with two of the reps and never know if they're working. For one week I've tried to contact them and the phone just disconnects. I got a bad phone it's not crickets problem it's Motorola's. They are mass made production wise and sometimes it happens but I can never get there because I only want these two reps so I'm pretty unhappy about that”

3.7 Good41 Reviews