Internet Service Providers near Guilderland, NY

14 locations found near Guilderland
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“Avery and the staff at this store are excellent! I’ve been a Verizon customer for two decades and during my visit to this store, I (finally) felt listened to and helped with understanding and kindness. Thank you! These folks are professional, and were able to provide support and guidance. Thank you!! This store and location is a gem.”

3.1 Average19 Reviews

“TC is the best mobile expert I have dealt with within the T-Mobile industry! She deserves all the blessings coming to her and I’m looking forward to her getting a raise and promotion because she deserves it!! Hopefully her manager or district manager sees this as she is knowledgeable and such an amazing, patient person to work with!”

4.1 Good73 Reviews

“Jabari was a pleasure to work with! He made the process of getting my boyfriends new phone very easy and fun. Such a sweet guy!! Knowing he’s only been there for 3 months he was professional and very knowledgeable and had the answers to all our questions. And if he didn’t know the other gentleman in the store were quick to help and were very nice as well!”

3.9 Good72 Reviews

“I had an excellent experience here and would recommend this store to anyone! My SIM. Card failed and Dylan H was extremely helpful. I could not be happier with how easy it was to fix a very frustrating issue!”

4.8 Superb16 Reviews

“This T Mobile Store on the 2nd Floor in Colonie Center has always, every time I go there, gotten me out of phone problems and fixed my phone. Their two employees , namely Gazelle & Ian work through all my phone troubles. Explain every question I ask in detail. They are determined to fix my phone. When I go to other T Mobile locations, they don't give any effort in getting me out of my phone troubles. I have been to T Mobile in colonies center, 2nd floor several times and they are always so polite and so helpful. Even when they are swamped with customers they do not rush. I will always go to this location when i have phone issues. I will always hope they are working there, unless they get promotions, which they sure do deserve. Don't want to get too corney, but they really do go above and beyond and make sure you understand the problem in case it should do me up in the future.”

4 Good40 Reviews

“Best customer service I’ve ever received from a cell phone carrier! We were recently with Verizon business and the consumer side T-Mobile customer service provided by Sam (store Manager) and Drew (store Associate) blew away anything we ever received from Verizon on the consumer or the business side. Both Sam and Drew went above and beyond to help us transfer service, even when Verizon was making it difficult and wouldn’t let us port our numbers. Drew researched and found a Verizon department that could finally solve our issue and let us port our numbers after hours of trying everything else. Bye Verizon! Thanks again Sam and Drew! T-Mobile - this crew at the Balltown Road store needs a raise!”

4.2 Good26 Reviews

“Jason (Jay) was very pleasant and helpful, I also appreciated his patience. The entire staff we're very friendly and attentive. Great team ! I was in the Stuyvesant store to replace my phone.”

3.8 Good60 Reviews

“Jason and Christian provided exceptional service. They patiently and with friendly good humor sought to solve a number of problems we were having that proved to be hard to solve, but they came up with a great solution for us. At one point a number of customers started coming in and they, as a team, seamlessly handled the new walk-ins and did not forget about us. Great experience!”

4.3 Superb16 Reviews

“Dez greeted my mother and I with a smile, remained task oriented even while a customer on the otherside of the store was disruptive. Answered every question with patience and tolerance (I am hard of hearing). Genuinely cared that we understood when answered our questions and exceeded customer service expectations. 10/10 would seek Dez out to help with phone needs again. Thank you for choosing a great representative for your business.”

3.2 Average67 Reviews

“Great experience today purchasing new iPhone “Nazz Williams” was the person I worked with extremely professional very knowledgeable high level of customer service. Would recommend her to anyone.”

2.9 Average56 Reviews

“Had to go to the Verizon store to see what to do about a Plantronics Bluetooth headset that wasn't working properly, but I could not find my receipt. Two of the associates were VERY helpful. One (I am sorry I did not get your name) found the online receipt, found that the headset was under the year warranty and replaced the headset!!! $129.95 headset was replaced under warranty. I am beyond thrilled, thank YOU! :)”

1.7 Poor6 Reviews

“Visited to get a new SIM card because mine was not working and the process was very very easy and quick. I was helped by a tall bearded man whose name I did not get before I left, but he was very helpful and made things very straightforward. Thanks to that man in particular, because i was having a pretty rough one otherwise! Great location, great service.”

2.6 Average26 Reviews

“Spencer's performance during our visit to upgrade my mom's phone was nothing short of exceptional! His knowledge and expertise in all things technical were truly impressive. Not only did he patiently address all of our questions, but he did so with utmost clarity and transparency, making the entire process a breeze. His professionalism and willingness to assist made the experience seamless and enjoyable.If you're looking for a top-notch service and someone who genuinely knows their stuff, I highly recommend this store, all thanks to Spencer! He's a true asset to the team and made our visit an outstanding one.”

2.1 Poor15 Reviews

“Chad was very knowledgeable and extremely helpful. He has the perfect demeanor for customer service. This was without a doubt my least painless visit to a Verizon store!”

1.8 Poor26 Reviews