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“been doing business with these guys for year always have been great even when every thing g was backed up they did their best to get me all the parts and equipments I need”
“I received very good explanation of needed repairs, polite and pleasant. I appreciate your wonderful employees taking such good care of my vehicle and me! So grateful for the loaner car too. Makes the time seamlessly.
Thank you”
“Quick estimate, set up a date and time, arrived when planned, easily loaded, paid on the spot, got rid of a vehicle I didn't need any more. Driver was polite and knowledgeable. Very satisfied”
“Out of all of the Honda’s I’ve been to, IDE Honda in Penfield genuinely is the best and most efficient! Everyone is always so warm and welcoming and genuinely cares, especially Yousef Abusbeih and Jim Milella with whom I had the pleasure of working with for my last visit. The environment is upbeat, positive, and the staff genuinely strives (and succeeds!!) to make customers happy and cared for! The waiting area is also very nice and very clean, which is a great plus! They are very efficient but thorough, IDE Honda in Penfield will always be my first choice! Thank you again Yousef and Jim as well as all of your staff!”
“Stopped in quick to look around and was greeted by Tom. He was not pushy, open to help us find what fit what we were looking for and we got to leave with a great car. I can’t speak for how it is after the sale yet but I would update with any issues. I highly recommend this place and Tom.”
“sierra was great to work with. I hated going to the car dealership to haggle but not at Volvo and working with Sierra. It was wonderful. The entire buying process was less than an hour . The car is great. Sierra is great”
“First time customer and I just had the best service. Went in for a broken driver door that wouldn’t open from strong wind blowing it back. I called Rochester Collision explained what the issue was. They ask me to bring the vehicle in to get it looked at and we brought it right in right away. They looked at it and instantly knew what the issue was and how they could fix it. They said they could have me in within 20 minutes and I believe my daughter was out of there in less than 20 minutes with a fixed door! They saved the day for sure. My daughter left extremely happy and I was relieved. Best part no charge!”
“As always, hands down, the best customer service, the best buying experience. Jason St John is the absolute best as well as the business office. Added a beautiful GLS450 to our family fleet in record time for us to safely take it on vacation. We love MB of Rochester.”
“Had a good experience at caliber Webster. Had a small snafu, that was taken care of promptly by Vanessa. They had a fast turn around on our car after a deer accident. They also were helpful with getting a rental lined up, and working with insurance to keep things moving forward. I would recommend them for sure”
“Just picked up vehicle after massive deer collision. Car was clean and looked like new. Couldn't be happier. Staff was friendly, informative and helped me through the whole process. Referred by a family member and would highly recommend this family owned business!”
“I had a great experience purchasing my new Q5 from Audi Rochester. Dan Bresnan was wonderful. I've been working with Dan for many years now....I think this is the fifth Audi that I've purchased from Dan over the past 15 years or so. I've found him to be extremely helpful and honest and I appreciate the effort he puts into his work. Jayden was also very helpful, explaining all the new gadgetry in our new car. Overall, an outstanding car-purchasing experience and we're really enjoying our new Q5.”
“This is the second car in a row we’ve bought from Van Bortel. The salesmen are knowledgeable & make the car buying process easy. They have a great selection of vehicles to choose from. Highly recommend.”
“Harry Smith was a very trustworthy and knowledgeable salesman. He answered any and all questions I had about the vehicle, current deals, financing options and any concerns. I was able to test drive the car and had a friendly introduction to staff in various departments. I never felt pressured at any point to make a decision but was well informed by the time I was ready to close the deal. I was able to negotiate an amazing offer and I'm more than happy with my purchase! I would highly recommend Hoselton Nissan to anyone in the market for a car and to work with Harry Smith specifically!”
“Phenomenal work by this company. They are efficient at what they do, have automated notifications, work with you when you need questions answered, and their workmanship is top notch. They do their best to work with insurance to keep the onus off of the customer. They may be a pricier, but their work is the artisanal and they do it properly. Thank you everyone at Vogel's!”
“Anton was a great sales rep to work with.
Friendly staff and nice selection. Fast and affordable. I felt like he listened to me amd really tried to work with what I could afford”
“Just bought a car from Zach Smith here yesterday! Despite it being my first dealer experience, I felt well taken care of. No big hustle, came to the number we agreed on. I am deeply, deeply satisfied with my new car and everyone I dealt with along the way. THANK YOU ZACH AND JESSICA CHEVY!”
“My Boyfriend was able to pull, find the replacement car battery that he needed, swapped them out in parking lot. Staff there were more than helpful, and knowledgeable. Kind establishment. I highly recommend using them.”
“Dan and the crew automotive repair crew went above and beyond.
I brought my SUV in because the transmission light was on and Dan was able to diagnose the problem immediately.
I brought in my car a few days later they ordered the part and a few hours later I was back on the road.
I highly recommend the shop because the price for repair was very fair and working with them was not stressful for me.
Thank you for getting me back on the road. Much appreciated. Sandie”
“After working with them personally and having to have them check out a problem that developed from one of thier national partners I still love this location and would recommend this shop and its staff to anyone in need of winter or general repair needs for a vehical.”
8AM - 12PM
3399 W Henrietta Rd, Rochester
Auto Parts
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
“Gina was great she informed me every step of the way about what was going on with my vehicle and kept me updated on everything. Gina and the guys went over and beyond for my vehicle. And made sure everything was done right before they returned it back to me. The toke their time & did not rush anything I appreciate all the hard work & communication also dedication I received during the process. They even went the extra step and cleaned the inside of my car out also! Definitely had a great experience & would recommend them to anyone”
“Tim's trim is the place to take your vehicle. I was in need of a remote start and the customer service on my job has no comparison. I don't think I have ever received the kind of support, respect, and caring of wanting a happy customer than I just did at Tim's Trim. 10/10 would recommend and I plan on going back again. Thank you!”
“A solid ten-out-of-ten! Not only is the staff friendly, but they are also descriptive about cost and pricing. They were highly accommodating to my tight schedule. Excellent work!”
“I’ve been going here since I moved into the area 5 years ago. Today my inspection was done, no issues and no unnecessary recommendations on a vehicle with over a 100k miles. It’s nice to have a family owned, honest, and competitively priced auto repair shop in the area. Highly recommend for all your automotive needs.”
“From the moment I made the initial call to Caliber, Deb was wonderful and made me feel comfortable from the start. When I dropped off and met Jay my Service Advisor I knew I was in good hands. Having an accident is a huge disruption in life and Caliber made me feel like my car was important. The repair work was top notch and when I got the car back - it looked new. I will definitely be recommending Caliber to my friends and family if they need car repairs.”
“Sofia did an amazing job fixing my truck!
They got me right in, and fixed everything so that you can't even tell there was damage!
They had to replace a door, repair another, and fix a corner panel. The repair took a little bit of time, but I wasnt inconvenienced, thanks to the generosity of Sofia and their loaner vehicle they let me use!
When I got my truck back, they even detailed it, inside and out!
Can't say enough good things about this company. Its hard to find honest guys that know their trade like Sofia!
They even take care of my boat wonterizarion for me, what can't these guys do?
Thanks again for a great job sofia!”
“I own a small used car dealership in Corning New York called Corning Auto and Storage LLC. I have phoned this establishment multiple times asking general questions about vehicles, modifications, ect. They have ALWAYS taken the time to answer my questions! They are all very friendly and knowledgeable. I just want to give them a shout out for helping the little guys out like me without looking for anything in return. I recommend this place to everyone that asks me for modifications that I don't do! Thank you to The Little Speed Shop! :)”
“Everytime I go to Hoselton I am always treated with respect and completely informed on the services needed, cost of those services, and my questions are answered. I truly appreciate this as I am an educated person, but don't know a lot about cars; it is comforting to know I can rely on the staff to honestly explain things to me in a way I can understand without being condescending. I appreciate that I am not overcharged for services and even told that I can hold off on some services to a later time to meet my financial situation. Thank you! I have been a customer for over 25 years.”
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“Fantastic honest shop. Gave great suggestions for a rust spot repair that was beyond real repair. Appreciate the honesty which is getting harder to find these days.”