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“I've been using this PO for 5 years. It's easy to park, the staff are friendly and professional and they are happy to take the time to explain details to you. Much easier to use than, for example, the local UPS store (and cheaper). Best wishes to the staff for 2026.”
“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”
8:30AM - 5PM
206 West Commercial Street, East Rochester
Post Offices
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
“April 25th, Saturday morning a member went to great lengths in order to help me with a problem I was dealing with. She did everything she could to help nail down information I needed to move forward, thank you.”
9:30AM - 1:15PM 2:15 - 4PM
6144 Rush Lima Road, Rush
Post Offices
“This is my absolute favorite post office! Its small but everyone is knowledgeable and helpful in making sure your items are mailed out properly. Make sure you go and visit, if you need anything mailed, you won't be sorry.”
10AM - 1PM 2 - 5PM
772 Erie Station Road, West Henrietta
Post Offices
“I love the Post Office on Erie Station Rd. I have a P.O. Box so I stop in a few times each week. The young lady that runs the office has always been friendly and very helpful whenever I needed help with something. I like that it’s small and I rarely have to wait in line.”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
“This is the best post office in the nation.* It's clean, it's bright, and there's never a line. It's run by a gem of a lady named Linda, who not only shares that name with my mother-in-law, but she is also so friendly, so helpful, and just so, so nice. This is the post office my wife grew up with, and she didn't understand why everyone hates the post office until she moved to Brooklyn. Having been to this post office recently, now I get where she was coming from. I'd rather fly up to Rochester to take care of mail-related issues here than deal with it all at home. ____________ *I suppose I haven't actually been to every post office in the nation, but I feel confident saying that it doesn't get any better than this.”
9:30AM - 1PM 2 - 5PM
53 Assembly Drive, Mendon
Post Offices
“This branch is always a real pleasure to go to. They are very helpful. They keep the line moving and never make you feel like an inconvenience. They answer all my questions and it's wonderful they are open late.”
8:30AM - 5PM
216 Cumberland Street, Rochester
Post Offices
“I just wanted to say I love this post office. My mailman comes out of that station and he is the best. ED is his name and he is a hard worker, the only negative thing I have to say about him is he smells like a walking sbarro pizza. He is pleasant to deal with and always on time. He needs a big raise. We love you ED…. Your customers at 321 lake ave.”
10AM - 1PM 2 - 5PM
525 Thurston Rd, Rochester
Post Offices
“I live right down the street, and i believe people are Miss understood, the lady is very polite and professional at her job, and to her, i wanted to say, thank you for everything you do.”
8:30AM - 5PM
1614 Penfield Road Ste 2, Rochester
Post Offices
“I am in here several times a month at this point. The staff is always friendly and courteous. They are knowledgeable and helpful for more complicated transactions.”
“I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!”
“After a rocky start and our mail being delivered to the wrong address on a regular basis I have to say our "Newish" mail carrier is doing a FANTASIC job here on Long Acre Rd. He is the BEST! Thank you so much for taking the time and caring that our mail is being delivered appropriately.”
9AM - 12PM 2 - 4:30PM
376 Lexington Ave, Rochester
Post Offices
“Artist Rick Muto painted a mural on east outer wall of post office building commemorating community's history. The Garden of Peace and Life is here, maintained by community volunteers.”
9AM - 5:30PM
1900 South Clinton Avenue Ste 25, Rochester
Post Offices
“Myesha (gorgeous ethnic name that I likely mispelled despite being ethnic myself) was a great help for our USPS needs. Quick in and out despite being such an intricate process.”
“Terrific and amazing staff always welcoming and smiling very helpful and knowledgeable , polite , considerate and takes the time to make sure the customers are satisfied with their transations before they leave the post office. Kodos to all employees.”
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“This is the best post office. It is never busy, everyone is friendly and helpful and I'm consistently in and out
in 3 minutes. It's a joy to go!”