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9AM - 5PM
1029 Lyell Ave, Rochester
Mailbox Centers
“Very nice young man helped me move packages from my car to the store to be shipped. Treated me as a family member. Absolutely ? % score on customer service and how smoothly everything went.”
“The BEST UPS store around!!! Any time I need something copied, it's finished well before I need it!!!!! I hope Managment knows how great their employees are!!!!! thy deserve a BONUS!”
9AM - 5PM
1029 Lyell Ave, Rochester
Mailbox Centers
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
“I ship documents here pretty often. There was a decent line this AM and Jeremy was working alone, on the phone with a customer who seemed upset. He was doing a great job of keeping calm and trying to deescalate the phone conversation, while a line of mostly impatient people stood there sighing and rolling their eyes. When he was able to get back to serving the folks in store, he continued his calm, professional demeanor, even as more and more people continued to stream in. I appreciated his temperament and professionalism, and I hope whoever handles staffing for this location does right by their employees and gets enough hands on deck to serve the volume of customers.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Response to BrandiShe gets her mail 6 days a week, like everyone else. Her “issue” was with a non delivered parcel. Brandi just had surgery, so didn’t come outside. Carrier blew the horn, as dog was in yard. Do you see the sign in the window, would you get out?”