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“Drake was very friendly & helpful during my last visit. She is courteous & a great multi-tasker. I appreciate her & the rest of the staff who have helped me & Leyla with our packages. Quick service & friendly staff!”
8AM - 7PM
1029 Lyell Ave, Rochester
Shipping Centers
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
“There are a number of different providers for mail service; however, this Prestige office in Rochester is superior! It is very well run! The responses are punctual, polite and helpful! I really appreciate how they handle my mail and address any problems I have. Thank you!”
“Overall experience was good. Juan was my driver/deliverer. He attempted to deliver my elliptical (452 pounds) and it was on a skid and became stuck on the liftgate. He had to come back the next day to attempt again. It was placed on another skid and he was able to successfully deliver it safely off the truck. I don't know who put it on the skid, the seller or the shipping company but it wasn't properly assembled. Overall I recommend this company but use your judgement and take a risk. Personally I think they're understaffed and could be difficult to get heavy things off their trucks. Less was super nice, he offered assurance that my item will be delivered safely. Which it was, I just think their drivers are understaffed, underpaid and don't have enough training.”
“I was so impressed with the printing dept staff! I had a print job that needed to be completed within hours of request for my young grandsons funeral program. Could have turned out so badly! Thank you!”
10AM - 1PM 2 - 5PM
3720 Lake Rd N, Clarkson
Shipping Centers
“Small, local and just perfect. On one recent occasion I had my son with me while mailing a package. The gentleman on duty struck up a conversation with my son about his NY Giants hat. The next time we stopped by “ Charlie” gave him a pack of football cards and invited him back anytime. Made my boys day. Now he can’t wait to go back.”
9AM - 12:30PM 1:30 - 5PM
133 Railroad Ave, Hamlin
Shipping Centers
“Great staff, nicely organized store with an awesome print center! I love the fact that there are 5 self-serve printers in addition to the print staff to do print jobs quickly.”
8:30AM - 5PM
11 Amity St, Spencerport
Shipping Centers
“Love this small post office in a small town! Spencerport is quite lovely and everyone is super kind including alll the staff here!! Did you forget your card? Or tape? Or gift card? You can buy alll of that here when shilling your package. Don't forget your holiday stamps!!!”
“I wish I caught the name of the woman who helped me today, around 2pm on 1/15. If not for her, I would have been scammed badly. I was selling my laptop and was told by a fake eBay confirmation email to go overnight ship my laptop at Fedex. I can't believe I almost fell for that, but the worker today instead of blindly scanning my box and sending it on its way she said something seemed fishy. I explained my instructions but let her know I was honestly confused and haven't done this before. She suggested I call ebay customer support, who informed me I was being scammed. If not for that worker taking a second to stop and give her thoughts, I would have been scammed out of $1400. I want to thank her and send her a venmo. Scams are getting really advanced nowadays so everyone should slow down and be careful. THANK YOU SO MUCH!!!!!”
Open 24 hours
700 Mile Crossing Blvd #2, Rochester
Shipping Centers
8AM - 4:30PM
1600 Lexington Ave Suite 346, Rochester
Shipping Centers
“Convenient location, easy to access, park and leave. This location never seems to be crazy busy for me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.”
9:30AM - 12:30PM 1:30 - 4:30PM
640 N Greece Rd, North Greece
Shipping Centers
“I visited the UPS Store #0363 twice this week.at 2117 Buffalo Road Rochester, NY 14624. On 12/21 I had an Amazon return and on 12/22 I shipped a package. I dealt with an employee named Devon. Devon was very efficient with my return and the next day he helped me with shipping a package.Devon had a great personality and was very efficient with completing my return and shipping the package. It is nice to get great customer service!”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
8:30AM - 6PM
3245 Latta Rd, Rochester
Shipping Centers
“Nice post office near the Latta Road Wegmans, making it very convenient! It's bright and big! Employees are always willing to help me figure out exactly what I need, lots of options for letters and packages!”
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“Response to BrandiShe gets her mail 6 days a week, like everyone else. Her “issue” was with a non delivered parcel. Brandi just had surgery, so didn’t come outside. Carrier blew the horn, as dog was in yard. Do you see the sign in the window, would you get out?”