Banks in Howard Beach, NY

“I had fraud on my debit card and difficulty with the 1-800 number on the back of the card. The manager Rita was very helpful and sat me at her desk and called the necessary departments. She verified my identity successfully in 2 seconds while the 1-800 number sent me through trials and tribulations. The teller to the far right was also very helpful. I'm sorry I don't remember her name.”

“I called ahead to ask if the notary was present. I then drove here during my lunch break to get paperwork required for my job notarized. I brought identification and money to pay a fee if required. The notary wasn't busy and never even looked at my documents, but proceeded to tell me that she couldn't notarize my paperwork because I didn't have an account with this bank. I had never heard of this "policy" before, notaries are supposed to be public servants. It was only later I did research and discovered that it's illegal in NY for a notary working in a bank to refuse someone because they don't have an account (New York Notary License Law section 195). I thought it would take 10 minutes, I then lost the next 2 hours going to 6 other banks/storefronts in search of a notary.I'm giving this place 5 stars because the employees were very nice. But I'm posting this negative review because the company hasn't responded to my complaints. I have a feeling New York Community Bank enforces a policy that's illegal because they don't want to pay people for performing their civic duty for "non customers." As such, I will never open an account here.”

“COVID-19 is a tough disease. COVID-19 symptoms include fever, cough, fatigue, breath shortness, smell or taste loss, muscle or body aches or pains, headache, a sore throat, a runny nose, diarrhea, nausea and vomiting.”

“This bank is best for those who prefer working with people and not machines. Their online banking is not a match for other banks, very dated in that respect. But customer service is where they thrive.You can go in any day and whether they are busy or not, they never turn you away and that’s what matters most to me. Other banks want appointments in advance and refuse to help on the spot.”