Banks in Howard Beach, NY

“The branch manager Rita and Personal Banker Veronica took the time to help me and my family with a difficult situation. I have never seen employees more dedicated to solving my banking issues at any bank I have ever dealt with. Veronica worked until the problem was resolved and made sure my family was taken care of. Whatever you may think about banks today its the people working there that make the difference and I would recommend this branch to anyone wanting great personal service which is very hard to come by these days.”

“The manager Joe Bergen is so attentive to all customers. All staff members are pleasant and always happy to help. This branch staff is like family…, Banking there is so easy..,,”

“I called ahead to ask if the notary was present. I then drove here during my lunch break to get paperwork required for my job notarized. I brought identification and money to pay a fee if required. The notary wasn't busy and never even looked at my documents, but proceeded to tell me that she couldn't notarize my paperwork because I didn't have an account with this bank. I had never heard of this "policy" before, notaries are supposed to be public servants. It was only later I did research and discovered that it's illegal in NY for a notary working in a bank to refuse someone because they don't have an account (New York Notary License Law section 195). I thought it would take 10 minutes, I then lost the next 2 hours going to 6 other banks/storefronts in search of a notary.I'm giving this place 5 stars because the employees were very nice. But I'm posting this negative review because the company hasn't responded to my complaints. I have a feeling New York Community Bank enforces a policy that's illegal because they don't want to pay people for performing their civic duty for "non customers." As such, I will never open an account here.”

“COVID-19 is a tough disease. COVID-19 symptoms include fever, cough, fatigue, breath shortness, smell or taste loss, muscle or body aches or pains, headache, a sore throat, a runny nose, diarrhea, nausea and vomiting.”