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“I had such a great experience at this UPS Store! Zunaed was incredibly helpful, friendly, and professional. He went above and beyond to make sure my package was packed securely and shipped out quickly. The store was clean, organized, and the whole process was super smooth. It’s so nice to get great customer service these days — thank you, Zunaed, for making it such a positive experience! I’ll definitely be coming back here for all my future shipping and printing needs.”
8AM - 7PM
6614 Avenue U, Brooklyn
Mailbox Centers
“had such a great experience with Outside the Box Shipping! The service always fast, reliable, and super professional from start to finish. The staff are always friendly and helpful. Thank you for going above and beyond!”
“Excellent service all the time from bibi she always help me out in printing my labels to get my drops off done for UPS FEDEX ETC she’s very polite and professional her skill is amazing keep her here, I love this location plus I love seeing her her too. Highly recommended.”
“I am really happy with this UPS location. It’s small but really convenient. I prefer to drop off packages and make Amazon returns at this place, versus others in the immediate area. Every time I go there, the staff are really kind and patient with me. Keep up the good work and attitude!”
9:30AM - 6:30PM
238 Wilson Ave Ste A, Brooklyn
Mailbox Centers
“This place is amazing and the staff are incredibly helpful and lovely. I’ve been coming here since they opened for all my printing, shipping, faxing, scanning and miscellaneous projects. Yes, you’ll pay a little more, but the service will be wonderful and it beats the post office any day.”
“Been going here for years. Very easy to ship things here with ups and FedEx, great customer service as well. Highly recommend coming here. Shayana is always helpful”
“Ship package through DHL to Mexico city, the staff was very helpful and patience with the transaction her name is Mala. She a great employee.. I recommend coming here.”
“I always have a great experience at this UPS/FedEx drop-off location. The two guys who work here are consistently friendly, helpful, and genuinely pleasant to deal with. They’re patient, professional, and make the process quick and easy every time, even when it’s busy. Customer service like this really stands out and keeps me coming back. Keep up the good work, Avinash and Alameen.”
“Friendly and efficient service with everything I needed in one place. The staff were helpful, the process was quick, and my package was handled with care. A reliable postal service store I’d happily use again.”
“Don't know how they found the most pleasant people in Brooklyn and convinced them to work here, but the most pleasant people in Brooklyn work in this shop. They're super fast, exceedingly lovely, and seem to care about service and getting your packages where you need them as quickly as you need them there. I love them all and feel lucky to live in such close proximity to this business.”
“I don’t usually write reviews, but this spot definitely deserves one. I affectionately call this place “the community post office”. Everyone who works there is so wonderful and helpful and happy. There’s always a bunch of people there and the vibes are always immaculate. I genuinely love coming in here as a weekly stop for my small business. Somehow this little shipping center makes me feel more connected to my community every time i pop in.”
9AM - 7PM
2896 Shell Rd, Brooklyn
Mailbox Centers
“Always come here for quick service ! The staff is always nice and friendly and are always quick to answer any questions I have 10/10
Experience overall !”
8AM - 7PM
1820 Avenue M, Brooklyn
Mailbox Centers
“**Neighborhood shipping and packing facility*** always seems busy. They do some and not all of what the postal service does. I come here to get my pages printed, or faxed. Staff is always pleasant, and friendly.”
“I came here right after having a bad experience at another UPS Store that didn’t open on time. What a difference — this location was open as posted, no line, and the staff was very friendly and efficient. I dropped off my Amazon return and was in and out in about two minutes.
Quick service and polite employees. I will definitely come back to this location from now on.”
9AM - 7PM
2602 Avenue U, Brooklyn
Mailbox Centers
“I’ve used their service multiple times and have always been impressed. The process is smooth, prices are fair, and everything arrives safely and on time. Postman Jo is incredibly reliable service, communicates well, and treats your items with care. It’s hard to find shipping services you can trust, but with Postman Jo, I never have to worry. Highly recommended! Yakov who was helping me was amazing! Outstanding customer service!”
8:30AM - 7PM
2196 3rd Ave, New York
Mailbox Centers
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
8:30AM - 8PM
118A Orchard St, New York
Mailbox Centers
“Two staff members, Edward and Nay, were very patient, carefully helped me resolve my issue, and proactively chose a more cost-effective option for me. This was very important to me. Overall, the experience was excellent, and I sincerely appreciate their help.”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“Top notch service every time. Also, they handle UPS, FedEx, USPS - you name it. AND they take passport photos! The staff is patient and kind, even tho I have witnessed first hand customers being total jerks and treating them horribly. In spite of how they are treated, they are kind and patient anyway. This is a local business that we need to STAY in business!!!
oh yeah - one more thing - jerky entitled customers .... be kind. Their job is hard.”
“Incredible and friendly service, very attentive. I highly recommend this place, especially for their printing services, which are way better than FedEx's prepaid printers.”
“Pegasus has changed my relationship with shipping. I used to dread shipping packages but Pegasus makes it an easy and enjoyable experience. Their team is friendly, helpful, and efficient and I feel at ease knowing I can rely on them for my shipping and returns. Thank you Pegasus team!”
“I'm shocked at the bad reviews. I go to this location a lot and the staff is always so professional and polite. They always take care of me with patience and respect. I typically go on Saturdays and everyone that works there on Saturday's are all absolutely excellent! They deserve a raise! ;) This location is one of the best UPS locations in the city in my opinion.”
“I cannot share enough what a great experience I had with Lexington Pack and Ship !
The customer service was incredible, especially by Thomas and Irma .
They treated me with such kindness and customer service as I was packing things up to send home after my mother passed. They Helped me decide the best way to send things to minimize my cost,
I felt like Thomas and Irma treated me like their own family ! Where can you go where you feel you get that Kind of attention?
I wish I ran into Irma’s and Thomas’s everywhere I went like the pharmacy and the bank, etc., because the world Would be a better place to live!
Thank you Lex pack and Ship For hiring these great individuals And for sending my so safely. I highly recommend everyone to use this company. !
Joan K.”
“Efficient and super-friendly staff. My go to place for packages. Today I had to resend a document package because I had forgotten to sign a document and the nice guy at the desk gave me a discount on the re-send. He also proactively monitors overnight package progress to make sure there are no issues. That is what I call professional service!”
“I saw someone rate the staff as rude in another review. I have used this place multiple times for shipping and while the staff may not be overly friendly they are always helpful and get it done quickly and professionally.”
9AM - 7PM
1923 McDonald Ave, Brooklyn
Mailbox Centers
“I had a positive drop-off experience today. There was an older gentleman being helped ahead of me and the other gentleman on staff assisted me immediately. He advised me that to take a photo of my prepaid USPS order and that it would likely be sent out today. Thank you for the helpful, efficient, and attentive service!”
“I have worked with BSSI for several years and I grateful for their efficient and effective services. Put simply, their customer service is superb. I recommend them without reservation.”
10AM - 7PM
1375 Coney Island Ave, Brooklyn
Mailbox Centers
“Meest is a very convenient and fast delivery service, with mostly good customer service. This location was the first to switch from paper forms to computer intake. The clerk (who was too modest to give his name) provided excellent service! Thank you, kind sir. Kudos to Postman Joe 11230, from now on my favorite drop-off.”
9AM - 7:30PM
213-37 39th Ave, Bayside
Mailbox Centers
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
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“Did you know you can have PASSPORT renewal photos taken at this UPS store? They printed for a fee the application to apply for passport book and passport card renewal. They made copies for a fee. I bought the envelope for mailing with USPS tracking my spplication, my check, my old passport book and old passport card. They finalized everything would be picked up by USPS mailman from the UPS store, so it saved me an extra trip.
Their customer service is outstanding.
And it has been outstanding every single time I went there, either to mail a package, or to return a package, every single time they are efficient, helpful, really a gem in our community.”