This United States Postal Service location at 16050 Crossbay Blvd is a reliable and customer-friendly branch. Many customers appreciate the easy parking and the quick, professional service provided by the staff. Several reviews highlight that the employees are nice, courteous, and patient, even when dealing with people who may be unkind or upset. The staff is described as knowledgeable and willing to help, which makes the experience more positive. The location offers walk-in passport services and manages to handle lines efficiently, sometimes bringing out employees to help with prepaid packages, adding to the convenience. Customers have noted that, despite occasional frustrations common in postal environments, this branch is among the better ones in Queens. People feel the staff genuinely tries to do their best, even when facing difficult situations or challenging customers. Many reviewers express gratitude for the friendly service and recommend this branch as a good option for mailing needs. Overall, it is seen as a dependable post office that values good customer service and strives to provide a positive experience for those who visit.
They are a decent USPS office. I dropped off some packages here and they were not scanned in until the next day. I am not sure why they delayed scanning it in.
July 2025
I had a 10:45 appointment. When I arrived - on time- there was a woman who was at the window completing her application at the window. Then she had to have pictures taken. By time I was taken it was 11:05 - 20 minutes later. Why make an appointment if not going g to be honored
September 2024
Nicole was very helpful and understanding Excellent customer service experience went beyond the call of duty
