“My order was delivered just a couple of days after placed! Although there was a billing error, Jemmie took care of it immediately. Excellent customer service. Thank you!”
“Could not be happier with the customer service here. RJ always goes above and beyond for customers. From in person sales to over the phone he is always friendly, accommodating and helpful. I choose to go here over any other store when it comes to tool purchases. Make this your go to store!”
“Had to return a damaged tool that had no warranty. The manager, Vincent, was great, though. I got a 35% discount on the new replacement. Quick and courteous service!!”
“The Sayville Brinkmann store is the absolute best! They are so helpful, the store is clean and beautiful. They carry everything you need! I brought in a lamp today that I was having an issue with. Gabe offered to take a look, and within 15 minutes I had my lamp fixed and even better than it was before. A few weeks back i needed glass replaced on a painting, and they replaced that for a reasonable price as well. Thank you Gabe and Sayville Brinkmann for being the best hardware store around!”
“Fantastic local business. I had a clogged sink a few months ago and needed a snake to clean it out. I called them as I got out of work and they stayed open almost a half hour past closing so I could get grab it from them. They are always friendly and have anything you can get at a place like Home Depot at a better price.”
“I was shopping for a specific BBQ and found they had it for less than everyone else so I went there to buy it. I was skeptical of a catch but the girl behind the counter confirmed the price. She was excellent as well as the manager. They arranged for delivery and it arrived on time and assembled perfectly. This place is out of the way for me but I will be a regular customer from now on.”
6:30AM - 5:30PM
678 Motor Pkwy, Hauppauge
Hardware Stores
“amazing customer service. i was in and out in less than 5 minutes because i was helped with my list of tools i need for my electrical class. they had everything i needed for an amazing price!”
“Friendly staff. Had the stem I needed and advised me how to install it. Had left a message on answering macine when they were closed. They called me the next day. Highly recommend this place.”
“This may be the best Harbor Freight I have ever shopped at. I'm very glad it is now my local one after moving to the neighborhood. If you need any help with anything related to the store or its products, Christine is absolutely the finest Harbor Freight team member I have encountered. She took it as a personal mission to make sure my Insider Track membership was adjusted after multiple dead ends on my end of getting it to work. Its rare to see such dedication and pleasant folks just running a store so well. Thanks again for everything and see you soon.”
“Bruce is nothing short of amazing. I never leave Costello’s Ace without knowing my next steps. Wish inventory levels were higher but if you have any questions, need any advice any guidance, go see Bruce.”
“Super friendly and super helpful. Helped me figure out a fix for a leaky ancient water shut off valve. Saved me from having to open up the wall and replacing anything.”
“Bill has excellent knowledge and skills. He has good customer rapport.
All of my concerns disappeared after one hour.
Thanks for a job well done.”
“No supply house compares to Hydronic supply in commack! These guys are tops!! Fast and easy to communicate with! They are always stocked to the hilt!! All good things to say about everyone there!!!!! Mike, Dano, ,the best !!
BD plumbing and heating corp!!”
“Great location, super clean and organized, had to run in for a work purchase for a generator, and staff was able to help me find, purchase and load exactly what I needed.
Shout out to the staff Dan, Kenny and Maddy?Matty? for the super quick assist, especially at the end of the day towards closing.”
“Now my second experience here and both times I was in a jam with needing to get some hoses to get back up and running for my business. Without fail they were able to get it done and get me working again, all within a half hour. If you need any hose repairs for your business or personal use I would definitely come to them!!”
“Its Harbor Freight. Dirt cheap prices for disposible Chinese tools. Chaotic service run by “Dee-da-dee“ employees, but what else is new. If there is more then a few people in the store plan on waiting in a long long to check out. Low end knick knacks are great here.
Most equipment is fairly decent and will last a while, basic non-powered items can be as good as bigbox store stuff . Anything powered are usually throw aways.
(Edit)
Though I must say service and quality is improving. +1 star!”
“Folks at Ace treated my problem as their own and were able to work out an innovative fix for my hammock as it was originally to short to tether onto the stand. Great service, great folks—always have my support.”
“I want to express my gratitude to the professionalism and the excellent customer service provided by the staff of the Central Islip plumbing supply company. I came in with questions they answered professionally spoke in layman terms and I was able to get my boiler up and running and no time flat. Thank you Central Islip plumbing supply continue the amazing work you do for the community.”
“Excellent , very customer friendly. My sales associate answered all my questions I was able to find what I was looking for. The man in the office explained to me everything on how and what I needed to do my job. I can't believe how helpful everyone is. The pizza is good ?”
“It's a pretty good local hardware store. It's not huge like the big chains, but they have a decent amount in stock for your regular household maintenance needs. They are pretty friendly and accommodating. I've used them for plumbing and hardware supplies, as well as tools. There is a rewards program and discount offers and you can order ahead for pickup or delivery.”
“Such a pleasure to go there. As soon I walked in the service was amazing, polite and professional. I was even offered a cup of coffee while my paint was being mixed.”
“Walked in and was asked if I needed assistance immediately. Found the obscure tool I was looking for immediately and it was 1/2 the price of the Lowes or Home Depot which didn’t have it in stock.”
“We had the most pleasant experience dealing with John and Nathalie. Also, there is another young lady who we dealth with who was amazing. The staff in this place is great. They are helpful, kind and patient. Our orders were ready on time, and we saved a lot of money. Would not go anywhere else.”
“T was amazing!!! I needed help loading a heavy box into my cart & car, and he was more than happy to lend a hand. T was super kind, helpful, and made a stressful task easy! Thank you!”
“The team at Northeast Equipment are fantastic! I brought my generator in for servicing on the day of a terrible storm and they were able to get my unit up and working in a few hours. They are knowledgeable and friendly and went above and beyond. Thank you!!”
7:30AM - 6PM
1460 Montauk Hwy, Oakdale
Hardware Stores
“There is something to be said for local shops. I bought the wrong paint and James and Vicky were so accommodating and friendly and helped me out in the return of a custom paint. While we were doing the return and processing the new paint, we shot the breeze and got to know each other. Ill go here first for any home needs I have for the next 20 years. People make a company. And all customers want these days is a sense of community and nice people to talk to. A nice chat and friendly smiles reminded me of why I love living here. Give these two a nice Christmas bonus - they earned a customer for life for your business. Honestly.”
“I love walking into this place. Someone greets me every time and asks if i need help with anything or help finding something. I don't see that anywhere else.”
8:30AM - 4:30PM
60 S 2nd St, Bay Shore
Hardware Stores
“Excellent place to purchase fasteners and commercial hardware. The team member I spoke with was very helpful and provided our business with products quickly and at a good price.”
“I have been going to Sider Lumber for my windows, doors, lumber, moldings, siding, roofing, hardware...you name it really - for over 30 years. The staff are all very knowledgeable and eager to assist clients. They go out of their way to find solutions and offer advice on the best products for my projects. And most importantly, they are trustworthy. They provide the great service and customer experience you would expect from a small town family business with all the benefits of large scale national company such as a quality showroom, large selection of in stock tools and supplies, extremely competitive pricing and a large selection of the nations top brands for just about all home building materials.”
“Just started doing business with these folks. The service is outstanding and the team is very knowledgable and helpful. Have been buying all my lumber here since.”