Avis Car Rental at JFK Airport offers a variety of vehicle options, including vans, luxury cars, and compact cars, suitable for different trip plans such as monthly rentals or one-way drops. Customers appreciate the convenience of booking in advance to secure a vehicle in New York City and enjoy a smooth rental process. The staff at the return counter is friendly and helpful, making the drop-off experience pleasant. However, some found the reservation and return counter staff less friendly and noted that charges sometimes exceeded the initial reservation price. Finding the rental location can be challenging depending on the approach, and there may be wait times, especially for preferred members. Despite these minor issues, Avis is highly regarded for its customer-centered service and quick, hassle-free collection and return processes. The staff, particularly one standout employee, received praise for their friendliness and professionalism, enhancing the overall experience. Though prices can be higher compared to other providers, many consider Avis worth the cost for the quality of service.
Nice staff when returning the car, however not the friendliest people at the reservation/return counter. Charge also came out slightly more than what Costco priced the reservation at, something I've never seen before.
August 2025
The best car rent agency. They are customer-centered. They worth to be a bit expensive than others. Highly recommend it 👌🏻
August 2025
Hard to find, had to wait significantly for vehicle as preferred member. Car was good, clean with no order. Return was easy but finding it was difficult depending on direction you come by (Belt parkway) .
