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“Great hardware store with almost all of the basics you need and friendly staff to help.For me conveniently located, and I can avoid going to a big box store I'd rather not support.”
“Very helpful. I needed some steel rules with blank backs, and they were able to help me out. Their website is an statement of what they can do. Shipping was prompt, and I was pleased with the quality of the rules that they supplied me with.”
“The best store to help you with your needs! I am not sure what the other reviews are talking about, but all employees were mature and attentive.
The cashier (I think her name was Margaret) was so kind and patient. 1000+ aura.”
“Prompt attention and advice from a helpful and knowledgeable associate, even though store did not stock the product I was looking for. Appreciate the help, and I will be back.”
“The crew of this store are AWESOME. They helped me in a time desperate need. (I was soaking wet, fighting to keep my basement dry and showed up at closing time). They not only stayed open for me but helped me get everything I need and loaded it in my car.”
“ACE Hardware has once again proven to be my Go To hardware store! And by giving military service veterans a 10% discount & very helpful on ways to save as well as How To information from their staff, I will continue to choose them 1st.”
“If I need an inexpensive tool, socket, saw or storage device... This is my go to store. They don't always have the item in looking for, but when they do... It's quality.”
“I come here for all my woodworking needs. The wood is of the highest quality, the staff is super knowledgeable, product is easily accessed and the office is stocked with pretty much anything you need from tools to window caulk. This beats every other lumber yard I've experienced.”
“Good old-fashioned customer service that's hard to find at the big box stores. Especially true if you have an older home - if it can be repaired, they will have what you need. If they don't have it, it's probably time to upgrade!”
“Fantastic service- knowledgeable and friendly. Bought flooring and a front door (special order). Arrived weeks before Home Depot/Lowe's and saved a lot of $. They take their time with you and are great with design.”
“Outstanding customer service. I had a problem with my order, partially due to a misunderstanding on my end; however, HF was very responsive and resolved it quickly, professionally, and left me a very satisfied customer.”
7:30AM - 5PM
610 Bear St W, Syracuse
Hardware Stores
“I've been on the hunt for screws with a metric size for a good while now for an Ikea dining table (I still have the screws that came with the table, but they mysteriously no longer fit)... the big box stores couldn't help me, so the search continued... finally a nice hardware shop owner suggested I try Rumetco... not only was everyone nice and friendly, they also custom cut the screws to fit my dining table perfectly, AND their prices were much better than on Amazon. Thank you Rumetco! I greatly appreciate you!”
“The training facility is excellent! They go above and beyond to make you comfortable with welding. If you need a tool, they get you a tool. If you need different gloves, you get different gloves. If you're looking for a quick but effective welding education, this is the best money you'll spend.”
“Attention Truckers: When delivering here and if your driving a 53 ft trailer, drive very slow onto the parking lot as there is a mailbox there which could be hit, have your tandems adjusted accordingly. Check in with the staff and they'll have you dock in an available door. This will mostly be a straight line back if you set yourself up correctly. Unloading was under an hour and I got my signed BOL's from receiver. And when you leave, again do it very slowly and with cautionOverall The workers here are very friendly and have a good sense of humor. I would deliver here again!”
“I needed some painting supplies, of which there was a large selection. Unfortunately , I needed items in other areas of the store & finding knowledgeable help was impossible. It seems to me that Lowes is catering more to contractors than to the lowly homeowner who needs smaller ticket items & help from employees who really know the products. Smaller, independent hardware stores, here I come!”
“Thank you to this location for going out of their way to let me know a personal package was delivered there. Will support as much as possible, great people great staff”
“Straight forward, no BS.Billing is not straight forward. One invoice for the rental deposit. One invoice for the credit.YOU have to match them up for the actual charge.”
“There was one employee that went above and beyond to help me find what I came in there for she was great! Sadly because of being busy and a hurry I didn’t get her name.”
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“It can be a little more expensive and they don't always have everything in stock, but it's locally owned, close by, and the staff is actually friendly and knowledgeable”