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“Dia was amazing !! Needed a store close to my location and this one had great reviews.
I'm very jaded when it comes to Verizon and its customer support but Dia changed all that.
She was kind, courteous and excellent at her job and I walked out with two brand new phones and saved about $10 a month.
Even though this is not close to my house, this will be my go to place for any Verizon wireless issues
Thanks Dia!”
“Loyal customer of this store for 15 years.The service is always great.But today was my best experience in this store.The girl was so patient,efficient and kind.She took care of multiple people while switching my phone.Was really impressed and was so kind of her to help everyone out with their issues.She was lovely”
“All my friends and family always tells me to come to this location for all my Verizon needs and finally I stopped by today and met Alex and Jonny very helpful team and I will refer all my friends and family to come here”
“Had a very positive experience at Verizon Wantagh, Jessica and Jeffrey are extremely knowledgeable, friendly, and helpful. The process of getting information about our phone plan and getting a new phone was very smooth. Would highly recommend.”
“I had a great experience at this location yesterday and Kumar helped me upgrade my phone without any issues. He has great customer service skills and walked me through the whole process. Highly recommend this Verizon location for any assistance with your phone”
“Excellent service from start to finish. The team was friendly, professional, thanks to Ludzi she is the best. I left with a great deal and total confidence in my purchase. Definitely my go-to spot from now on!”
“Louis and Christian are very knowledgeable and friendly. Courteous service and tremendously helpful!
Highly recommend them after very dissatisfying service from the Verizon store next to Marios pizza!”
“John did a fabulous job. The representative that I first spoke to on the phone was horrible. I decided to the Syosset Optimum store. John had the ability to figure it out. He worked on my phone and fixed my issue!!”
“I’m one of those people who believe all the difference can be in the help people provide. At this T-Mobile store, everyone in the building was incredible. I was directly interacting with Victor R and I could not be more satisfied with his attention. His ability to explain what was going on and his desire to get my problem resolved were impressive. I can’t express how valuable this gentleman was and how incredible everyone in the store made all of the customers feel.”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“Let me just say the new phone system we purchased for our restaurant has been nothing short of a life saver. Specifically Metrotels technicians were very helpful with the setup of our equipment and even stayed extended hours to train our staff.I very highly recommend this company to all business owners.”
“Got a new phone here and they explained everything to me clearly! They really rook their time and helped me navigate through my phone and made my experience so much easier! Manager and employee are very friendly as well! Will be coming back for my next upgrade and recommending to everyone i know as well.”
“Kareem was a huge help and Leon helped us through the process we really appreciate the time and dedication that they took to help us out it was definitely worth the extra drive time to make the switch happen from T-Mobile. Kareem is an absolute asset to Verizon.”
“Efficient service but I would never take recommendations from the reps on the telephone. They completely distorted my service and did not know what they were talking about. Ended up with a streaming service and no TV. I was supposed to be lowering my bill by $30 with additional Extra TV. Nope. Finally spoke to a supervisor and the streaming thing would not work with the boxes. I wa told to return the new streaming boxes and original TV (cable) would be restored. My sister got involved and installed them have to have a new modem and router. One TV has regular channels I think. And, it's costing more.”
“Had an issue where I downloaded a game and it took over my phone. I made an appointment, worked with Brian and in 25 minutes, he git rid of the virus and the games that caused it. Great experience with Brian.”
“When I walked into T-Mobile, Nathaniel initially told me to call customer service, as is often the frustrating norm, and I dreaded it to my core. I mean, just the thought of making that call fills me with a kind of existential gloom— like no you did not tell me to call customer service, that’s why I came here, freakin help me! But, to my absolute relief, Nathaniel didn’t just stop there—he saw my frustration, took over, and called customer service himself. This kind of care is rare—normally, they just shoo you off. But Nathaniel went the extra mile, and even though it took more time, he stayed, explained every hurdle, and made sure I was taken care of. I’ve been so disappointed with T-Mobile recently, but Nathaniel was the saving grace, and the only reason I considered staying—this review is a five-star beacon for him alone. He truly embodies what customer service should be, even if the company hasn’t kept up. Thank you, Nathaniel!”
“I believe it is Saadie or Shaddie who helped me with an upgrade yesterday. Reviewed my account and not only got me in a new phone but a new monthly plan that is giving me netflix included and ultimately saving me approx $30 off my monthly bill.
Thank you.”
“today I walked into Verizon wireless and I had a representative by the name of Deleon. he uncomplicated my life in less than a half hour. something that I was trying to do for almost 2 months. I am so appreciative! thank you so much! Verizon wireless you're awesome!”
“Best Verizon store ever! Moved from Queens where they were always busy and found this gem which is a standalone store on sunrise Highway with a huge parking lot.
Maybe my experience was really great because Kim helped me and took so much time adding a line to my family plan and explaining everything including how to get on the Verizon app and manage everything there. She spent an hour with us and is invaluable. She’s my go to now!”
“I came in to speak with Eddie 2.0 and Fernando on Memorial Day. I was happy to see they were open, and had an excellent experience . They were friendly, kind, and met all of my needs in a speedy fashion . This location has excellent customer service”
“Bethpage Optimum store and their employees are amazing. Michele and John assisted with the purchase and set up of a new phone. Michele was very patient with me as I had many questions and mad everything look very easy. Forever a customer!!!”
“I have been billed for HBO max since April, although I dont have TV Service from Optimum. I have been unable to remove the charge from my bill, even though I have spoken with reprsentatives from Optimum. I keep deducting the $13.78 from my bill each month. If this is not cleared up soon, I guess i'll have to cancel my Optimum service altogether.Jack Horowitz”
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“Kevin R made replacing my damage phone effortless. I was in a bind and I came in with no appointment today. He got me in and out with an upgraded phone in 40 min, all set up and everything.”