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“I was very happy of my experience at this location. I can say first that I was pissed seeing that I had to still wait even after setting an appointment and getting there before time. One of the representative greeted me at the entrance so she can know how to assist me. After checking me in, Andy Eustache was so professional in welcoming me to his space. I came in to have 3 matters resolved. After Andy closely paid attention to my situation. He was able to offer me a product that I thought I would not qualify for . Also the fact that he speaks multiple languages just like me, this made me feel like he could relate to my experience. As a former commercial banking employee, he went above and beyond to assist me. I really appreciate every one in the branch as this was my first time visiting this location. Thank you MCU for continuing providing services that us members really need in our financial journey.”
“Mr Clinton, Thank you for helping me, with your suggestion to take out a personal Loan to pay off my high credit card debt. For my surprise I was approved the next day, with 1/of what I was paying before. THANKS ? AND,HE WAS VERY HELPFUL, Professional and EASY TO TALK TO.”
“Had an excellent experience here. The staff was incredibly friendly and helpful, going above and beyond to assist me with my banking needs. Their exceptional service and professionalism made my visit smooth and enjoyable. Highly recommend!”
“I'm impressed by the service of Mr "Chris"!He is a super energetic guy. He helped me throughout the entire process. A good man with astonishing personality and good heart. He needs a raise. Thank you so much sir.”
“I recently had the pleasure of working with Antoinette in securing a Mercedes, and she truly went above and beyond to secure me a fantastic deal on my new car. Her expertise and negotiation skills were evident as she navigated through various options to ensure I got the best price possible. Antoinette's dedication to customer satisfaction was remarkable, and her efforts made the entire buying experience smooth and enjoyable. I'm incredibly grateful for her assistance on this purchase! Will definitely come back.”
“Manuel has been so helpful … he is always willing to help me with my business set up and the processor . Has been a great experience and very transparent towards my clients”
“I absolutely love this location. Everytime I go in person my problems are assisted. My banker Alaysa always assists me with a smile on her face. Ms. Garcia takes her time, never rush and always finds a solution ?She and her associates are making a change in the banking system. They all need to be promoted for there hard work.”
“Was so happy when I entered branch today to see a familiar face I hadn't seen in a while. Kathy Solero greeted me with a smile and always remembers me by name making my banking experience so personal. She is always able to meet my needs with efficiency and in a timely manner. I would suggest this branch to anyone in need of banking services.”
“Shania really made my day go better by helping me with a financial question.She exemplified 1st rate customer service skills and interpersonal acumen. Not only was she exceptionally professional but she was also well versed in the topics at hand. She answered every one of my questions with precision and confidence. I will gladly come back to do business with MCU because of individuals like Shania. It's employees such as herself that exude cordiality and amiableness that will keep the business doors open.”
“very polite, made my transaction very easy & was very efficient I would recommend any one needs banking done Bethpage Federal Credit Union is the place to go Jerry DeBlasio”
“Went to Bethpage Federal credit Union my experience was excellent. My new account representative Mike was one of the fastest representative I’ve ever met fast and accurate question.. I would definitely recommend going to this credit union”
“I desperately needed a notary and none in my area were convenient. I called the UPS store and they suggested I try this bank. I called and Kerry told me the notary was there until 7! I made it here and they explained and took care of me immediately.wanda Torres, the notary took care of it all and was extremely professional and kind. BTW, parking is a dream!”
“First rate experience. Zaleena is the most superb, very knowledgeable, courteous, and always happy to help. Her leadership sets the wonderful tone. The best place!”
8:30AM - 2PM
711 Allerton Ave, Bronx
Banks
“Jimmy Rodriguez was exceptional! He helped me with all my inquiries and issues and definitely took my anxiety away by problem solving. I will continue doing business with this bank because of him! Thank you Jimmy for all you did to help me!”
9AM - 2PM
23939 Linden Blvd, Elmont
Banks
“Great experience. Walked in and was met by a representative who helped me with my personal banking. Location is clean with enough amounts of tellers. This branch is definitely better than other branches I've visited in the area”
“had an appointment with Ms. Nasar at 11.00 today. Was greeted as I entered the bank. I haven't felt so comfortable for a long time in a bank. Clean environment, profession staff. Lots of parking space. Definitely would recommend Floral Park branch.”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
“We were dealing with a US estate with a Canadian beneficiary where a Medallion stamp was required. We appreciated eSignature Guarantee's flexibility and assistance with helping us in a timely matter for something that was more complicated. Would have given 5 stars; however, the communication could be improved as we called a few times and got the "Voicemail is full" message. On several occasions, we had to call back a few times until we got hold of someone. In certain cases, it is easier to have a phone conversation rather than going back and forth via email. But at the end of the day, they got the job done.”
“Nice small bank catering mainly towards business customers. Not at street level, accessible only with elevator (3rd floor). Once inside and past the lobby with no air conditioning, the environment is nice and the tellers Mohammad & Wattie offer good customer service. For more specific requests i always get good help from Jim, Norm, Allison or Elizabeth. Good team here”
Open 24 hours
65 Metropolitan Oval, Bronx
Banks
“I have been a member of this bank since I was old enough to open a bank account. I have had different types of accounts over the years and I can say that I am pleased with their customer service and the timely manner in which they handle issues that arise when it comes to banking.”
“Very Convenient credit Union. Rates are amazing & the customer service is great. Ive banked with them over 9 years now & every experience i’ve had with the employees has been +1.”
“My brother, sister and I are all former employees of RSB. Recently, it was clear that one of our parents needed help with finances. I brought all significant documents to the Associate Manager, Celik A. He took copies of the documentation and advised he would submit to RSB's legal department. I was surprised when I received a call from Celik that evening indicating that the documents were in order and we scheduled a date to fill out the required bank documents. I spoke to a neighbor regarding my experience and was asked "did you speak with Celik?" he's so helpful. I later spoke with my god-son who mentioned that Celik helped him with his banking as well. I worked for RSB in the late 80's, my sister in the early 90's and my brother late 90's. It is nice to know that customer service is alive and well at RSB!!!”
10AM - 2PM
1112 St Nicholas Ave, New York
Banks
“Fantastic credit union! There are of course a few disadvantages with a small structure, but they are more than compensated with the humane treatment one receives!”
“We've had amazing experiences with Spring Bank for years now both with personal banking and business banking. The staff at the bank is willing to go above and beyond for us. Weather it be a phone call or an email they are responsive and professional.”
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“I come to this branch many times and every time I am extremely satisfied with the service here. I would highly recommend it to everybody. I have closer banks but I prefer to travel to this specific branch. Thank you Liza and Sharon for making my banking experience so pleasant!”