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“I had an exceptional experience with Elsy at Verizon. She was very knowledgeable, calm, and genuinely kind throughout the entire process. She took the time to answer all my questions and made everything easy to understand. Customer service like this is rare thank you, Elsy, for going above and beyond”
“Abdul and Tanya were very helpful in our transition to the new Google Pixel pro. We would always recommend both of them to anyonee in need of cell phone service. Thank you so much ?”
“Andrew took care of me when i came to return my old phone and he was awesome. As a courtesy he was kind enough to put a screen protector on my new phone for me and did an amazing job. Happy customer left smiling”
“Just went to Deer Park T mobile branch for putting screen protector on my phone.It is in an out trip because of the guy name Monty who works there, he is pro in his work,so professional.Thank you so much Monty.”
“⭐️⭐️⭐️⭐️⭐️
I rarely write reviews, but this time I absolutely have to!
My phone number was completely deleted, and I went to four different Verizon stores nearby for help. Sadly, each one just told me to go home and call customer service on my own. I was honestly very disappointed and frustrated.
Then I came to this store — and that’s when everything changed. I met Jonathan, who immediately stood out with his professionalism, kindness, and patience. He took the time to call Verizon customer service together with me, and stayed by my side for almost five hours. Even when the store was about to close, he promised to follow up the next day.
Because my case was so complicated, it actually took three full days to resolve. But Jonathan never gave up. He kept following up, communicating with the support team, and making sure I was updated every step of the way.
In the end, thanks to his persistence and dedication, my phone number was successfully restored!
Jonathan is honestly the best representative I’ve ever met — professional, caring, and incredibly responsible. People like him make a huge difference. He truly deserves recognition, and I’ll always remember how much he helped me.
He truly is the best salesperson I’ve ever met, and I believe he will always be that brightest shining star wherever he goes✨
Thank you so much to Jonathan and this amazing store. You turned an impossible situation into a success! ??”
“I was fortunate to have Logan as the associate handling my account changes. He is extremely knowledgeable in the workings of the company and the products they offer.”
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“I had a great experience at Verizon thanks to Kevin. He was patient, professional, and made the whole process of getting a new phone quick and stress-free. He answered all my questions, helped me find the best option, and made sure everything was set up perfectly before I left. You can tell he really cares about helping customers. Highly recommend asking for Kevin if you visit this location in kings park on Main Street.”