AT&T Store in Latham offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no contracts or credit checks. Customers enjoy the convenience of nationwide AT&T 5G service on unlimited data plans at no extra cost. The staff is highly praised for their helpfulness and expertise. Employees like Jordan provide quick solutions, assisting with device issues and choosing the best plans, often resolving problems in just minutes. Management, including a helpful manager named Mike, is attentive and willing to spend time to resolve billing issues and help with device setups. Customers appreciate the friendly service, patience, and knowledgeable support that make their experience positive and straightforward. Overall, AT&T Store in Latham is known for great customer service and a variety of options to stay connected with reliable devices and plans.
It's was hard at first fixing my phone, because I needed someone to sit with me in my car.
June 2025
After 3 days of literally pissing up a rope trying to get an insurance replacement handset activated, employee Jordan at this location solved my problem in less than 1 minute. Great staff, highly recommended.
June 2025
Came to the store as soon as they opened, had broken my phone to the point of no repair and Manager Jordan was lovely. She helped me figure out which option would be the best to get a new phone and was very patient getting everything situated!