Ford of Latham is a dealership that focuses on providing excellent customer service and a positive car buying experience. Customers appreciate how friendly, knowledgeable, and helpful the staff are, especially the salespeople who work diligently to find the best deal without pressure or surprises. Many reviews highlight the smooth, hassle-free process, with staff taking the time to answer questions and ensure customers feel confident in their purchase. The dealership is known for making customers feel like part of their automotive family, which leads to repeat visits and recommendations. Whether shopping for a new vehicle like the Ford Escape or Edge, or servicing a current car, customers feel valued and well taken care of. The staff, including managers and salespeople, are praised for their enthusiasm, professionalism, and dedication to customer satisfaction. Overall, Ford of Latham is recognized as a dealership that truly cares about its customers, making the car shopping experience enjoyable and trustworthy. Many customers leave happy with their new vehicles and look forward to returning for future purchases.
