Cricket Wireless Authorized Retailer receives high praise for its friendly and professional staff. Customers often mention staff members like Heather, Natasha, and Tasha, highlighting their helpfulness, detailed explanations, and willingness to go the extra mile. Heather is especially appreciated for her fun personality and excellent customer service, assisting with bundles, phone issues, and security concerns. Natasha provided expert advice on choosing an iPhone and helped set up payment plans, ensuring customers felt confident and well-informed. Tasha explained how the ACP affects plans and offered clear guidance. Customers also value the quick and effective assistance in resolving problems like security breaches and phone repairs. Overall, the store is known for its helpful staff who are dedicated to providing a positive experience, making it a trusted place for phone needs and advice.
Great experience with Heather she was very fun and professional got me with a great bundle and everything I needed.Go to Heather!
July 2023
I went into Cricket expecting to get a cheaper phone as my phone screen had broke. Natasha convinced me Apple was the way to go as I rely heavily on a decent camera. She helped me through signing up for a payment plan, and stayed later than close time to make sure I was all set to go and knew what I was doing. 10/10 experience... read full comment
July 2023
Tasha went into detail about how the ACP affects my plan and how it helps me in the long run! overall a 10/10 experience!
