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“Shunpei helped me today at extra storage in Hicksville. He was very kind and helpful. Moving your items and belongings can be very stressful and overwhelming but he walked me through the process and explained each step! I recommend this facility 10/10. Ask for shunpei for a smooth and inciteful experience.”
“Tom has been extremely helpful and accommodating over these past few months. I’ve been a customer for about a year & half now, the service is great. Everyone is professional/courteous and the facility is clean.”
“I had an excellent experience at this storage facility. John provided outstanding customer service from start to finish. He was incredibly kind, patient, and took the time to thoroughly answer all of my questions. Moving from one storage unit to another could have been stressful, but John made the entire process easy, seamless, and worry free.
It's rare to find someone so helpful and professional, and his attention to customer service truly stood out. I highly recommend this location to anyone looking for a storage facility with friendly, knowledgeable staff who genuinely care about making the experience as smooth as possible.”
“My first impression of the facility is that it is a clean and secure place to store your possessions.
They are reasonably priced and have very workable access hours.
OK, That's the bad news.
The good news is my experience with the staff. Especially Danielle.She is professional, knowledgeable and super easy to work with. I spoke with Miekah several times on the phone and a thumbs up for her as well.
I just wanted to add that after 2yrs at this facility the service is still top notch. I saw Chee today and his manner and skill are greatly appreciated. Thank You”
“The team was really helpful and courteous. They were quick and efficient and easy to work with! The office staff provided great service, and a clean facility, with a reasonable price.”
“Really great storage facility. Clean, quiet, safe, and very easy to access. The location is super convenient, especially for people living around Nassau County and western Long Island. The whole place feels well maintained and organized, and the staff was friendly and helpful. Definitely one of the better storage locations I’ve used. Highly recommend.”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
“Absolutely phenomenal service, the process was swift, very easy and the employees were very truthful, this is my second time dropping storage and I will definitely keep coming back”
“Big thanks to Jeff and Joe at the Glen Head Storage Facility! They were super helpful and made everything really easy for me. Both of them were friendly, patient, and went out of their way to make sure I had what I needed. Couldn’t ask for better service—highly recommend this place!”
“I had an amazing experience at Public Storage thanks to Alex! From the moment I walked in, they were professional, friendly, and extremely helpful. They took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It's rare to come across someone so dedicated to customer service these days. I left feeling confident and well taken care of. Highly recommend this location — and if you get a chance to work with Alex, you’re in great hands!”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“Jane from the garden city office was and is an absolute pleasure to deal with. She goes above and beyond for the customer and makes you feel at ease. Jane is very up to date on all aspects of the storage units you have and gives great advise on which one may be good for you I would recommend public storage in garden city to all my friends and family .”
“This storage facility is clean, well run, and features a very helpful team including Daquan, Chris, and Jackie. There are units of many sizes suitable for any type of materials. Check-in and close- out is seamless. Highly recommend Extra Space in general and this South Hicksville location in particular. AM Hicksville”
“The space is always clean. The staff is always responsive and efficient. I have had the opportunity to speak with Debra and she is the ultimate professional. Very helpful.
Love this place !!”
“The staff and service are amazing, the facility is very clean including the Westy moving truck. This is a way to run a business. I highly recommend Westy’s for your storage needs.”
“This is a very well run facility. It’s clean, bright, and well maintained. The staff are friendly and helpful. Bona makes us feel welcomed whenever we come in. Highly recommend.”
“This storage facility is great! The staff are super friendly, the place is spotless, climate controlled and has cameras and security which always made me comfortable. The parking lot and loading and unloading situation is easy. Having use of the Westy truck is a big bonus. Thank you Alicia, Tom and Rosa for everything!! APPRECIATE YOU ALL. We love Westy!!”
“Paul, the manager at Store Quest, provided outstanding customer service from start to finish. He was extremely knowledgeable, patient, and took the time to guide me through everything I needed. You can tell he genuinely cares about helping customers and making sure they leave satisfied. His professionalism, attention to detail, and friendly attitude made the entire experience smooth and stress free. It’s rare to come across service like that nowadays. Highly recommend working with Paul if you visit Store Quest.”
“Rob was great! He was very helpful as he guided me flawlessly through the process. Overall, an excellent experience. Would highly recommend the Hicksville facility to others.”
“Our Son and D-I-L hired The Moving Doctor for a short move from Syosset to East Norwich, but Wow! they have a LOT of stuff. The Moving Doctor arrived on-time, with adequate trucks and crew, and ample amounts,of packing supplies even-though packing was not part of their contract.
Friendly, polite, hard working, and they stayed until the job was done!”
“Tiffany and Asia were both amazing. Great personalities. Very knowledgeable. This is our first time using this storage facility and we feel very comfortable. We won’t hesitate to use it again and my family and I will recommend this place to people who need it.”
“Great service!
Everything was protected from our belongings to both residents floors walls .All the movers knew there job well and they had a plan . I will be recommending this company”
“I visit my mother's unit at this location frequently, and I always look forward to seeing Aaron. He is an absolute doll! His smile is always a great sight when we visit, he is incredibly polite, and he always takes the time to answer our questions. Excellent customer service thank you for making every visit a pleasant one!”
“Store Space Self Storage was highly recommended by my mover, Movin’ & Removin’, who introduced me to Nick and Jackie for my immediate storage needs. Nick was very accommodating and professional. Later I met Jackie, who displayed the same professionalism and was very knowledgeable. They both know that moving is always stressful and emotional, so they helped to make it a more positive experience.
The largest unit was sold out, but Nick was able to find two of the next size units near each other. I appreciated his ability to figure out a creative solution without just saying that my needs couldn’t be met. He was calm, patient and supportive when I was overwhelmed. Additionally, he took the time to explain all the details and fees.
The issues I have with the company is that they prorate your move ‘in’; however, not for the move ‘out’. If you move at the beginning of the month then you pay for the entire month anyway. Also, I understand that there is an administrative fee of $30, but I think it is excessive that it is added to each rental unit. I acknowledge that these are corporate policies and not Nick or Jackie’s decision.
People are quick to complain, but I wanted to take the time to compliment. I hope that management will recognize and commend Nick & Jackie (and maybe at some point adjust their policies) for going above and beyond expectations! I look forward to continuing to work with them and referring the facility.”
“Best moving and receiver you could ever ask for! Bill and his team are amazing!!!! So nice, organized, they inspect everything that comes in with a fine tooth comb to make sure its in perfect order for my clients. They also have a team of experts to call on if something needs to be refinished or touched up with paint. They are fantastic! Highly recommend them for your moving or receiving needs!!!”
“A wonderful place wth caring personnel who made a major move (after 37 years) as pleasant as it could be. Professional and caring. We are now moving to a smaller storage space and we couldn’t be happier!”
“I can't share enough kudos for this amazing business. I have used Kalfur 4 times during the past 20 years, the last time from Brooklyn to NC. Professional, courteous, dependable, personable, reliable, are just a few adjectives I would happily share with anyone considering a move with Kalfur. You might find a cheaper option, but you'll be glad you hired Kalfur. All the staff are amazing. Chris and Jack run a first class operation”
“What a refreshing experience to be greeted and processed by such a welcoming team. All were professional, kind and helpful. I would recommend anyone to utilize the storage facility.”
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“The absolute best. I have used their services three times over the past 10 years. From start to finish my experiences with this company was superb They were very quick and efficient which was importent to us since we were on a tight schedule They took great care in wrapping our furniture to insure nothing was damaged. What impressed us the most was how they handled a few pieces of furniture that were already damaged prior to our move. They actually repaired some of the items ! Awesome customer service from start to finish. !”