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“When I first started renting a unit at Extra Space Storage, Karin and Jeanie made an immediate and lasting impression. They are incredibly helpful, attentive, and genuinely welcoming, turning what could have been a routine or stressful task into a smooth and pleasant experience. Their professionalism is matched by their warmth, making customers feel valued from the very first interaction.
What truly sets Karin and Jeanie apart is their exceptional attention to detail and proactive approach. They took the time to thoroughly explain all options, answered every question with patience, and ensured that I fully understood the process. Rather than rushing through steps, they made sure everything was handled carefully and correctly, which inspired confidence and trust.
Beyond their efficiency, Karin and Jeanie bring an uplifting and positive energy to their work. Their teamwork is seamless, and their communication is clear. It’s rare to encounter employees who are not only knowledgeable but also deeply invested in creating a great customer experience.
Karin and Jeanie are outstanding representatives of Extra Space Storage and true assets to the company. Their dedication, professionalism, and care go far beyond expectations, setting a high standard for customer service. I highly recommend this location to anyone looking for a storage facility where excellence, attentiveness, and genuine care are the norm.”
“Jordan, thank you for your amazing customer service ! Saw us drive up on this rainy, signaled where to park and met us at the door with a pulley. I appreciate that sort of work ethic and hospitality.”
9:30AM - 6PM
4 Bay Blvd, Lawrence
Self Storage
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
“Sam and Kevon are great at their jobs. They were on point with everything!!!
I highly recommend this establishment for all.
Keep up the great work guys and they deserve the best treatment as they treated me with all my needs”
“Short & Sweet
⭐⭐⭐⭐⭐
Amazing experience! The staff went above and beyond to help me. Couldn't ask for better service.”
“Very nice, professional, and informative….. would recommend to store your stuff here…. It’s very clean here….. and thank you Jordan for helping me and explaining the fine print !!!! And let’s not forget Linda!!!! Her energy is A1… actually the both of them are nice :)”
“Today I went to the store To finally reserve my unit that I had paid for days prior, and the gentleman at the front desk was so amazing and helpful. He really made sure that I was happy with my unit and explain to me everything that I need to know. I will definitely recommend this location, but I Will post his name in the updated review Sincerely, Sam”
“Had the most polite and informative experience ever , the staff there was so helpful and I was truly impressed by employees who who hold themselves to such high expectations on a professional top notch level , I highly recommend this location . And the prices beat all the competitors that I've reviewed Today....”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“I have received excellent and friendly service from Khelsie. She helped me solve an issue with my bill earlier im the week, and today was helpful as I moved out some items.”
“The customer service was fantastic. Manouchka was very patient, polite and professional. She helped me through the entire process. She explained the store policies and walked me to the storage space. I highly recommend the site. You will not be disappointed.”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“Tito is truly an asset to your company. He was helpful and always displayed a pleasant disposition. He maintained his professionalism the entire visit. He was constantly on the go, but never too busy to lend a helping hand. I was impressed by the cleanliness of the facility. I would recommend this location to anyone in need of storage.”
“Personnel at the storage location was excellent. She took care of all the paperwork professionally and perfectly, and provided all information re the storage unit. Kudos to you.”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“ADIS WAS EXCEPTIONAL !!!!
I’ve been with CubeSmart for years and I have NEVER had a better experience than I did with this outstanding representative of your company.
Personally over the years there were times when I was ready to take my storage business elsewhere as customer service was sometimes rude and sub standard BUT… Today I can say that the reason my storage is at CubeSmart is one reason and one reason ONLY / and his name is ADIS !!!
God Bless His Life ???”
“Did my first Storage Experience and Maxine was amazing, she helped every step of the way, very detailed and helpful. I highly recommend this location and it was very very clean”
8AM - 7PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“My experience was wonderful. I had a question on my account and TK was a delight and took care of my issue. Great customer service. I Would definitely recommend.”
“I enjoyed my visit today, came in to look at a unit today and Camille and the property made me change my mind and decide to rent here. The location is convenient for me Camille and Abu were patient and friendly in assisting me. Answered all my questions and explained everything. Thanks so much.”
“Quick, easy, and efficient. Able to fit a couch and book case along with several boxes in a 5'x7'x8' storage.
Tyliah (sales representative) very informative and straight to the point. Easy navigating through the storage unit”
“Went to VS for a tour and pricing for the units. Maryanna was exceptional in providing the information needed, knowledgeable, helpful, friendly and extremely patient. Thank you”
“Brenda has made the moving in and moving in out seamless and easy. My family and I are grateful for her outstanding level of professionalism and communication. She is a phenomenal asset to this company! Thanks Brenda”
“I just got the best customer service ever from Noel. He was very patient, helpful and just a kind spirited person. My experience with Noel will definitely keep me referring anyone that needs a storage unit to the Hempstead location. Thank you SO MUCH Noel!”
8AM - 7PM
169-01 Baisley Blvd, Queens
Self Storage
“The experience of Stop & Stor Springfield Gardens has always been exceptional. Ms Dolly and the staff run a tight shift with very well kept facilities. I will continue to be a customer who will recommend to family, friends & associates to sign up with the company”
“J.J has excellent customer service , he explained everything clearly to me . He helped me with everything that needed to be done . I really enjoyed his customer service .”
“I have recently shipped some household items from Stockholm to NYC. The staff at International Sea & Air Shipping are helpful and reliable. I'm happy with their service.”
“I had the most amazing experience with one of the workers. His name was Noel. I was here and I couldn’t get the lock on my storage unit to work. He was amazing. He came with me. He fixed it. Thank you so much Public Storage for excellent customer service at your location.”
“We had a great experience at this CubeSmart. We arrived after the office was technically closed but Sara took fantastic care of us. Had to come back a few times and each time we were very happy with the service we received. I highly recommend this location and especially Sara!”
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“StorQuest staff was friendly and professional. Harold showed me around and helped me decide on the size of a unit. Andre, the manager, explained different payment options and special offers. Thank you! The place has very convenient location with plenty of parking. I had a very good experience and would highly recommend this storage in Long Beach.”