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“When I first started renting a unit at Extra Space Storage, Karin and Jeanie made an immediate and lasting impression. They are incredibly helpful, attentive, and genuinely welcoming, turning what could have been a routine or stressful task into a smooth and pleasant experience. Their professionalism is matched by their warmth, making customers feel valued from the very first interaction.
What truly sets Karin and Jeanie apart is their exceptional attention to detail and proactive approach. They took the time to thoroughly explain all options, answered every question with patience, and ensured that I fully understood the process. Rather than rushing through steps, they made sure everything was handled carefully and correctly, which inspired confidence and trust.
Beyond their efficiency, Karin and Jeanie bring an uplifting and positive energy to their work. Their teamwork is seamless, and their communication is clear. It’s rare to encounter employees who are not only knowledgeable but also deeply invested in creating a great customer experience.
Karin and Jeanie are outstanding representatives of Extra Space Storage and true assets to the company. Their dedication, professionalism, and care go far beyond expectations, setting a high standard for customer service. I highly recommend this location to anyone looking for a storage facility where excellence, attentiveness, and genuine care are the norm.”
“Our first-time experience getting a storage space went great, one of the individuals working there, Jordan was absolutely accountable to our needs and displayed a great attitude regards to the job that includes all of the employees working there.”
9:30AM - 6PM
4 Bay Blvd, Lawrence
Self Storage
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
“Marvin was the associate that helped me with getting a storage unit. He was very knowledgeable about everything. He was ready to answer every question we had. He was a real professional and a gentleman. Nothing bad to say about Marvin.”
“It was a pleasure having Joshua get everything together to finalize the best size and price for the storage needs. Being my first time, he was very patient and very informative explaining the process. Thank you again!!”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“My first time renting with safeguard self storage, Frantz was an amazing representation of the company! Everything was explained clearly, he was extremely kind and welcoming, and lastly I was able to be in and out in a timely manner. Thank You Again, I appreciate it.”
“Had the most polite and informative experience ever , the staff there was so helpful and I was truly impressed by employees who who hold themselves to such high expectations on a professional top notch level , I highly recommend this location . And the prices beat all the competitors that I've reviewed Today....”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“Great facility! Great staff! just overall a wonderful experience. Being that I am a customer with multiple storage units in different safeguard facilities, I am proud to say that I have 0 complaints on any facility thus far. Manouchka was extremely helpful and informative. I look forward to continuing business with safeguard.”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“Nandi was so amazing. When I walked in I was feeling overwhelmed with moving my stuff to a different unit. Nandi was so helpful and immediately helped me figure out options for a cheaper more suitable option. She really was amazing”
“And a wonderful experience and cute smart and into the me with the upmost respect and excellent professionalism as well I recommend this place for family members of friends and coworkers and associates”
“I have received excellent and friendly service from Khelsie. She helped me solve an issue with my bill earlier im the week, and today was helpful as I moved out some items.”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“The ladies in office always helping .Camille and M has always helped me keep up to date on my account
They keep the property clean and are always pleasant”
“Shani has always provided outstanding customer service. She’s professional, friendly, and always willing to help with anything I need. The facility is clean, well-managed, and it’s clear she truly cares about her customers. Thank you, Shani, for always making the experience a great one!”
8AM - 7PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“ADIS WAS EXCEPTIONAL !!!!
I’ve been with CubeSmart for years and I have NEVER had a better experience than I did with this outstanding representative of your company.
Personally over the years there were times when I was ready to take my storage business elsewhere as customer service was sometimes rude and sub standard BUT… Today I can say that the reason my storage is at CubeSmart is one reason and one reason ONLY / and his name is ADIS !!!
God Bless His Life ???”
“My experience was wonderful. I had a question on my account and TK was a delight and took care of my issue. Great customer service. I Would definitely recommend.”
“Quick, easy, and efficient. Able to fit a couch and book case along with several boxes in a 5'x7'x8' storage.
Tyliah (sales representative) very informative and straight to the point. Easy navigating through the storage unit”
“Brenda has made the moving in and moving in out seamless and easy. My family and I are grateful for her outstanding level of professionalism and communication. She is a phenomenal asset to this company! Thanks Brenda”
“Went to VS for a tour and pricing for the units. Maryanna was exceptional in providing the information needed, knowledgeable, helpful, friendly and extremely patient. Thank you”
“There is a Store manager at The peninsula branch in Hempstead, He was just the best, very helpful and efficient, also just a nice person! We need more people personal like Shawn. I hope I spelled his name correctly (Sean)”
8AM - 7PM
169-01 Baisley Blvd, Queens
Self Storage
“The experience of Stop & Stor Springfield Gardens has always been exceptional. Ms Dolly and the staff run a tight shift with very well kept facilities. I will continue to be a customer who will recommend to family, friends & associates to sign up with the company”
“Had a great experience thanks to Jason, he provided exceptional service, took the time to walk me through everything in detail, and made sure I felt confident every step of the way. Truly appreciated his patience and thoroughness!”
“I had a great experience with CubeSmart Storage. The facility was clean, secure, and well-maintained. A special thank you to Jae for providing outstanding customer service. Jae was friendly, professional. Highly recommend this location to anyone looking for reliable storage and excellent service!”
“I have recently shipped some household items from Stockholm to NYC. The staff at International Sea & Air Shipping are helpful and reliable. I'm happy with their service.”
“I have been using this storage place for years. Recently they have a new customer service rep NOEL. He was fantastic. I hope he is there for awhile. Took initiative and was extremely helpful. If I had a job for him I would hire him away. They better take care of him. Good people are hard to find.”
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“I have used this facility in the past and I was very satisfied with the unit, building and staff. I just rented another one and had the pleasure of dealing with Andre, the store manager. This man is a total professional and a pleasure to deal with. This company is very lucky to have him running their store.”