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“Mona helped me with opening a business credit card, checking, and saving. She was very fast and efficient in her job, always followed up with me (bc I had an issue with one of the approvals) and even expedited my credit card delivery. Ask for her and she is on it!”
“Personalized and speedy service. I Love the Community at this branch. The gentlemen at the tellers where very kind and made me feel at home. Highly recommend to bank here.”
“I had a great experience working with Behzod Roziqov at JPMorgan Chase. He was professional, knowledgeable, and very patient with all my questions. Behzod guided me through the process clearly and made sure I felt confident with my financial decisions. I really appreciate his support and would highly recommend him to anyone looking for a trustworthy private client banker.”
“I have mixed feelings about this bank in regards to their customer service in the past but had nothing but good experience with Dolly the assistant branch manager. She has always tried to solve every problem. You can count on her to follow up when necessary Very caring. Thank you Dolly for your great service.”
“Been a customer for over 15 years. Warm tellers who recognize you (that is, if you come in regularly as I do) and know you by name. Trustworthy and good customer service.”
“This review is for Kosta (Costa), a teller at Webster Bank on Ditmars in Astoria. I do not bank at this branch, but today I was in Astoria and went to the teller to make a transaction. When I walked up to the window, I was greeted with a full smile by a young man. He saw my name on the transaction slip and spoke to me in Greek, not losing that great smile. I then asked him if I can use the lady’s room and he escorted me to it and waited for me. I was so impressed by him that I asked him for his name. This is the kind of customer care that one expects when banking. Unfortunately, it is very rare. I definitely do not receive this treatment at my branch after banking there for years. Thank you Kosta for making my day today. You will definitely go far in your career and you are an asset to Webster Bank.”
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“Naima Sultana who is an Asst. Branch Manager at CITIZENS Bank ( Long Island city) is a model of exceptional service and professionalism. Her expertise and dedication to customer satisfaction make every visit a pleasure. Highly recommended for her outstanding support and guidance.”