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8:30AM - 4PM
31-10 37th Ave Ste 403, Long Island City
Credit Unions
“Member over 20 years from Port Authority !!! Highly recommended!!!! Came to Journal Square and took care of all my financial needs !!! The team was outstanding thank you Tiana, Greish and who knew banking could be so smooth ! I would give 10 stars if I could”
8:30AM - 4:30PM
280 St Nicholas Ave, New York
Credit Unions
“I had a wonderful experience thanks to the excellent service I received. The Staff Silyna Melvin and Jessica Caraballo, they were very friendly, attentive, and genuinely committed to helping me. Everything was handled quickly and with care, and I left feeling valued as a customer. Highly recommended.”
8:30AM - 4:30PM
2142 Ralph Ave, Brooklyn
Credit Unions
“Went to MCU at Georgetown 2142 Ralph Aue
On June 3th 2026 ,
To check on my Savings Account had privilege to speak Nzinga Bediako
This Representative was Respectful, knowledgeable patience
Nzinga was helpful she took
Time listening to my issues and concerns
It was closing time at the bank I kept telling her I of go since it closing time
She re assured me it okay customer comes frist
She went ahead to make sure my needs where met then she told me I have some amazing offer from MUC I told her I wasn’t interested due my pass rejections
She continue to resure me this time was different I said know
Then she continue to explain to me the offers that would benefit me I agree and took the offer in less that 24hours I was approved and my journey became easier since
Thank Nzinga Bediako
Your are sincerely amazing your Work ethics and genuine dedication to serve your customers is outstanding
Thank you again you are a god send and my angel continue to serve your community with continued dedication and loyalty and compassion you are a true inspiration at The Georgetown Branch continue care it was a pleasure working with you
Beverly”
8:30AM - 4:30PM
1560 Flatbush Ave, Brooklyn
Credit Unions
“My experience at this MCU branch was amazing! Ms. Saydie was kind, patient, and truly went above and beyond, she even stayed past closing to help resolve my issue and followed up for days to make sure everything was handled.
Manager Makayla is exactly what every branch needs, thorough, knowledgeable, and welcoming to everyone who walked through the door (something I always pay attention to). I truly value great customer service, and that’s exactly what I received at the Flatbush Avenue branch.
Thank you, ladies!! 💕✨”
8:30AM - 4:30PM
330 Baychester Ave, Bronx
Credit Unions
“I visited MCU at cop city bay Chester branch for my personal loan and credit card application
And the customer service l received from the staff Andrews Marfo was amazing,very calm nice and respectful. Kudos to him”
“The Coop is a great community bank. The staff is always helpful and knowledgable, and they have a positive community mission. I have been banking here since leaving chase bank over 10 years ago and can not recommend it highly enough 10 stars!”
“The best ! Great staff ! Very understanding
And compassionate I definitely appreciate you guys honest rates low rates what more can I say!
Thank you guys again for everything”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
“I opened an account march, the first lady I talked tobwas very nice ,I asked bout the loan process ,I was given paper wrk yo have my money come out my check every payday, I go in aptil13th asked bout the loan, and the lady I talked to was different,it was 9am and she was the only one there ,she was very arrogant, I told her I opened an account an she was mean saying I don't see anything etc. . The first lady gave me the sheet with info bout opening an account an the loan process, anyway amonth an some days go by ,I get a call 2day frm the lady that was mean, she said my credit score was 600 which on the other two credit company's my score is ,617,and 631, she says that I don't make enough income frm her calculations? I explained tgat bas long as there's $50 in the account I wdnt have a problem with the loan .now as u see for a emergency loan, wit no credit checks I cd receive a loan of $5 000 gor 10month pay period,then there's a seasonal loans which is a credit check depending on ur score I set up a payroll deduction of $25 every pay period. She tells me I'm no eligible for anything,,she was very forward an aggressive, stating I'm the one who fies the loans,it's up yo my descrition!!?I'm very disappointed, I was treated like a peasant and I felt very disrespected. FRM THE BEGINNING DHE WAS SAYING I WASNT GONNA GET THE LOAN ,BUT SHE SAID SHE WD SEE WHT I WAS ELIGIBLE FOR? THEN 3DAY SHE SAYS THE SAME THING ,I HAVE YONSEE WHTBUR ELIGIBLE FIR,!MY QUESTION WHY WDNY SHE HAVE CHECK THAT AMONTH AN AHALF AGO.INTHOUGHT SHE WD DO WHTEVER IS POSSIBLE TO SEE IF I CD RECEIVE A LOAN? SHE DIDNT I ALREADY KNEW FRM LAST MINTHS INCOUNTER THAT I WD NOTBRECEIVE A LOAN, SHE CALLS ME AMINTH LATER TO SAY THIS TO ME.IM Asking is thereba supervisor I can speak to regarding the loan because I feel I was treated wrong, I understand that people have bad days but the lady is very negative, the energy she gives is negative,an arrogant.. please anyone that apply there for a loan ask to speak with a supervisor Nicholas antonicello, or the young lady that was very responsible and nice, pardon me for not remembering your name mamn..The last time I spoke to anyone was april15th. I WAS GIVIN A PHONE CALL 1DAY JUNE6TH SO AS U SEE NOBODY EEACHED OUT TO ME BOUT MY LOAN FOR OVER 2MONTHS AN SOME DAYS. , ASK TGAT A SUPERVISOR REACHS OUT TO ME ASSOON AS POSSIBLE.....IM SORRY FOR THE NICE RESPECTABLE PEOPLE THAT WRKS THERE, I DO UNDERSTAND NOT EVERYONE IS BAD... AND BY THR WAY MY CREDIT SCORE IS 614 NOT 600. WITH EXPERIAN...SMH”
8:30AM - 4:30PM
225 E 149th St, Bronx
Credit Unions
“Tatiana Diaz. Great MCU employee. I made an appointment so I didn't have to wait long. She helped me increase my loan and my credit card limit. Happy customer.”
“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”
“The staff and manager I interacted with on Saturday, 11/1/25, were so great. They were professional and kind. Giuseppe Castiglione went above and beyond for me and that is something I will always remember and why I’ll continue to utilize this credit union in the future. Monica was the person that set up my auto loan from terminal 8 and she was such a helpful and professional loan officer and Diane Vega is also great in that office.”
“I brought all the documents and was approved for the car loan in few hours. By the time my new car arrived, the contract was expired and had to been renewed, which was understandable due to fluctuant interest rate. Ends up I was offered with a very fair interest rate, I appreciate it. The staff work inside were very warm and friendly. I will love to come back. Thanks.”
“I have been a member for almost 20 years and the staff is always helpful, professional, and available. I highly recommend the services of this credit union. The staff will even make financial suggestions to improve your life.”
“Love the staff and services at this credit union. It's not high tech, but it's thorough and the team is wonderful. They're great financial consultants, too. I took out a loan with them. But if they can't help you, they are happy to give you ideas about where else to go and they help you understand how it works, so you can be more knowledgable on your approach. They are also happy if you find a better deal than theirs. No pressure to sign with them.”
10AM - 4PM
89 Washington St, Hoboken
Credit Unions
“Been a member for over 20 yrs, I highly recommend you join. Service is fast and efficient. Henry is quick and to the point, making transactions as easy as possible.”
8:30AM - 4:30PM
61-35 Junction Blvd, Rego Park
Credit Unions
“Michael Rengifo to whom it may concern this representative is a phenomenal person to work at this location, please asking for a promotion, because it is well deserved, his patience is and helping us is so awesome.
Pastor Thompson”
“I’ve been with this credit union for a couple of years now. The staff here is amazing, help you with whatever you need and are always willing to put you and your best interests first. The rates here are lower than your traditional banks and the loan officers help you with everything you need to purchase a car. Diego has been my loan officer for my last couple of cars and he has been nothing but the best throughout them all. He has always been quick, helpful, and very responsive with any questions or concerns I have had. Since I have opened my account, I can reach out to anyone there and know they have my best interests at heart. They’ve helped me open up accounts for joint members and Gabriel has been crucial with my notary public documents and managing those accounts. I honestly couldn’t recommend a better set of people, the team is always unified and so helpful. If I could give more stars on here, I would, they’re nothing but the best.”
“FRFCU is amazing ! Their rates are great ! Their customer service amazing . The jersey city branch in particular has been extremely helpful with any issues that prop up . I’d highly recommend them - and I am saying this after evaluating multiple banks !”
8:30AM - 4:30PM
350 Jay St, Brooklyn
Credit Unions
“My experience with Ms. Kimberly Sivers was great. I want to thank Kimberly for her bedside manner customer service. Her professionalism, kindness and patience is the epitome of what the public wants when taking care of their business. Continue the excellent work. Thank you Ms. Kimberly Sivers.”
8:30AM - 4:30PM
86 Chambers St, New York
Credit Unions
“Bronson Bernard was at your entrance this afternoon signing folks in and he is so pleasant and well mannered. He is the best rep I have seen at MCU in years. He even got a chair for a customer who was standing. He knows customers service. Please share my review with him so that he knows some customers appreciate him.”
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“This credit union is the best. So much better than dealing with the big banks. They don't have a lot of branches but they have excellent online banking and belong to a network of ATMs that rivals the big banks in number and convenience of locations. The best thing is their employees who are always friendly and helpful. Highly recommend.”