8:30AM - 4:30PM
1560 Flatbush Ave, Brooklyn“I got very good customer service during holiday season. It was almost time to shut down. They got me taken care of fast. They were thorough and informative. I am so glad to have picked them for my business.”
8:30AM - 4:30PM
2142 Ralph Ave, Brooklyn“Had a great experience. Shania Lloyd was amazing and super-helpful. Walked me through many complex transactions. I highly recommend this branch and particularly Shania.”
“Best customer service I've experienced in a long time. I was dealing with a tricky and frustrating situation concerning another bank, and they helped me resolve the problem as quickly as possible. Pauline and the rest of the staff are the best; I highly recommend this credit union!”
“I have been with 3-4 banks and two credit unions before switching to Ocnac No 1 Fed Credit Union. The staff are great to deal with and the level of server I have received has not been beat with any other place.”
9AM - 5:30PM
1750 86th St, Brooklyn“Marc was super helpful! I was having trouble with my online banking, but he quickly fixed it. He knew exactly what to do, and I really appreciate how fast he got everything sorted out. Great customer service!”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
“I have been a member for almost 20 years and the staff is always helpful, professional, and available. I highly recommend the services of this credit union. The staff will even make financial suggestions to improve your life.”
10AM - 4PM
89 Washington St, Hoboken“Excellent service, great rates. I call, say my first name and the check is in the mail and at my door two days later. You deal with one guy (Henry) instead of multiple people that give you the run around.”
“Love the staff and services at this credit union. It's not high tech, but it's thorough and the team is wonderful. They're great financial consultants, too. I took out a loan with them. But if they can't help you, they are happy to give you ideas about where else to go and they help you understand how it works, so you can be more knowledgable on your approach. They are also happy if you find a better deal than theirs. No pressure to sign with them.”
8:45AM - 4:30PM
20 E 179th St, Bronx“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”
8:30AM - 12PM
501 6th St #2F, Brooklyn“Great place and right in my neighborhood! Went to Marlboro Banya 1st time today and really enjoyed it. The saunas were great, food delishes, and service very nice. Still have to try a massage....”
Closed
3961 10th Ave #230, New York“I called to make a deduction from my account. I was upset that there was no one available to take my call. So I emailed my request. I received a check at my home address in less than a week. Thanks so much!STAY SAFE???”
“The employees in the credit union are AAA . They give AAA service to employeesThey are knowledgeable.caring and professional. They will do their best to solve all your needs. Love them bunches.”
“This church is definately a great minitry and the members are very friendly, what I enjoy most about the people in the atmosphere of the church is that it was extremely diverse which was very different from what I am used to in a church, it seems as if the church member are not mainly focus on exposing Christ and his teachings to the US but to people across the world, the travel all over the world donate money to the poor and send their church members that speak many lanuages to other countries so that they can teach the preaching of God. What a awesome thing to do and brave. The bishop is highly intelligent his name is Bishop Ronald Bailey and he is extremely open minded to other cultures the church have a food pantry and they are always inviting guess from oversees that continue to help the less fortune what a great chuch”
8:30AM - 4:30PM
61-35 Junction Blvd, Queens“I had an appointment to open an MCU account and I was really impressed by the service. Kavita Persaud assisted me. She was so professional and courteous. Would totally recommend, and not to mention their great rates for mortgages.”
9AM - 2:30PM
95 River St 4th Floor, Hoboken8:30AM - 6PM
67 Hanson Pl, Brooklyn“I was a customer at NBC FCU for years. When they joined XCEL shortly before the pandemic the service deteriorated to an unacceptable level until I found Nicole Anderson. She's helped me immensely through some difficult issues and always calls back promptly. I'm back on board thanks to Nicole.”
“I am so grateful to have switched from Chase (after they charged me $60 for each of two $2.50 transactions that went under my balance while the balance stated that I had money enough) to this community Federal Credit Union. The staff is extra friendly and professional. Fees are minimum. As the clientele is not huge they get to know you and treat you without rush and as family. They have many resources such as financial workshops, small business workshops and loans, free tax preparation, mobile app where you can deposit checks, among other great features. I can’t recommend them highly enough!!”
“This is a beautiful place I wasn't able to go inside of the church the doors were locked. It's very clean the bathroom is very clean. There is security there and an elevator man. The grounds are clean. Everyone here is nice and kind. That makes me very happy. That make me very happy when I'm treated well and people have manners.”
“(Translated by Google) Having a celeb boyfriend makes me want to prove who is the most famous.(Original)Memiliki pacar celeb membuatku ingin membuktikan siapa yang paling terkenal.”
1 - 4:15PM 9:15AM - 12PM
423 E 23rd St 2nd floor, New York8:30AM - 4PM
3110 37th Ave Suite 403, Queens“This credit union is the best. So much better than dealing with the big banks. They don't have a lot of branches but they have excellent online banking and belong to a network of ATMs that rivals the big banks in number and convenience of locations. The best thing is their employees who are always friendly and helpful. Highly recommend.”
8:30AM - 4:30PM
280 St Nicholas Ave, New York“I've had bad experiences in the MCU in Harlem but that's not what this post is about! THIS IS AN APPRECIATION POST!Every time I have an encounter with Jessica Caraballo, SHE IS SO AWESOME! She ALWAYS greets people with a smile and she makes me feel valued. Please make sure she sees this! THANK YOU JESSICA ❤️”
9AM - 5PM
120 Van Nostrand Ave, Englewood Cliffs“Great customer service! This credit union truly looks after your best interest. They are knowledgeable and very helpful. I was assisted by a representative Lionel who was able to help with other matters that I had not originally inquired about. I will continue to take my business there as they have proven to be trusted and helpful.”
“Thank you so much to MCU and Anesha Brown for helping make my financial services and processes so smooth! when it comes to my needs MCU Flatbush is my go to! Thank you!!”