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“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“I read the reviews before coming to this location. I **PRAYED ? **that I wouldn't get the infamous Grinch lady ?. I got someone named Jose & he was wonderful ! Quick, informative, and kind. There's hope for the US Postal system.”
“Ms. Glover and her staff run the best post office in the city of New York. They truly care about their customers. I had a missing package and the follow-up and efforts to get it delivered to us were above and beyond. Thank you for the excellent service!”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“The gentleman that has been there for years is carrying this post office on his back!! He’s the nicest person I have ever encountered that works at a post office. Usually these people are rude and disgusting for no reason. I forgot his name but he is a light skinned black man. I ship packages at least 10 times a week and I specifically stand and wait for him. He should train these incoming employees so they can see how to treat people. Give him a raise immediately!”
“Since I've moved around this area this post office been my go to an the staff one particular very kind an helpful. As a small business owner new at that. She help me understand the difference with shipping labels among other things. If only I remembered her name.”
“I have a PO Box at this location, and was expecting a package. However, the tracking info was giving me a different PO location.
I went to the window and had the pleasure of speaking to Mr. Javier Velazquez. Mr. Velazquez listened and explain to me in detail the process, why I was receiving a different PO location. He checked my info and retrieved my package. I left the PO with my package (I thought it lost).
Mr. Velazquez wasn't nasty and didn't have an attitude. He was very helpful and informative.
Thank you for good customer service Mr. Javier Velazquez.”
“I came here to do a passport appt. The ladies that work here are very nice. They were super knowledgeable & the whole process was so smooth. I will now be coming here instead of my local post office LOL. It is very well kept and clean. It smells so nice in there.Thank you ladies. ?”
“AYE !PUBLIC SERVICE ANNOUNCEMENT
Stop being cheap on the holidays Scarsdale people . Post office workers work soo hard to get yall packages in rain sleet and snow falling tripping just to rush to have lunch that’s really not long enough.
And the summers try to offer more water so they don’t die on your steps or pass out . It’s burning up outside and you think you have Johnny bravo carrying your stuff or Arnold swordsanegga or however his friggin name is spelled .
Oh & Have more compassion
Especially because my heart might be yall post man . He works soo hard to try to service the community. His name is Chris Lewis . So give him extra kindness for me please.
Love u always
Hope all is well with u
?”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“I had a great experience with Yolanda! I went in to take a picture and sign my application for passport services, and she was the sweetest and most kind person. Her customer service was excellent—she made the whole process smooth and pleasant. Thank you, Yolanda!””
“I honestly don't understand why the reviews are so negative from other people. Coming from Brooklyn, this post office is a blessing in comparison to what I've dealt with in the past. There is usually never any rush so I'm in and out and there is also a parking lot as well. I've only dealt with two staff members who seem to be there regularly and they are both extremely helpful and kind. I've been mailing out everything from here the past few months and don't plan to stop in the foreseeable future. Keep up the great work!”
“Just submitted my expedited passport renewal here. The woman working the counter was incredibly helpful and patient. Best experience I’ve had at a post office in years. Definitely will come back to this one over others in the area.”
1:15 - 4:30PM 9AM - 12:15PM
152 E Putnam Ave, Cos Cob
Post Offices
“The Cos Cob post office has the best postmaster, Frank. He goes above and beyond and I am always confident in mailing important packages since they arrive at their destination on time, unlike every other post office.”
“Daniel and Albany were super patient and helpful for my moms first time PP application. Very rare to find such customer services these days. Definitely will come back for my any shipping work.”
“Stopped by earlier in the week to send out some items I had to return. I showed up with no box and completely unprepared. The worker there was beyond kind, patient and helpful. She did not rush me, helped me find a box that would fit my items and helped me get it sealed up. First ever positive experience at a USPS location.”
8:30AM - 5PM
875 Saw Mill River Rd Ste 4, Ardsley
Post Offices
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”
“This is the best post office because of Justin. A couple of the other reps are nice, But Justin goes out of his way to be pleasant, efficient, friendly and best of all, knows his customers by name. I love it. I love how he greets his customers. It makes all the difference.”
“Looks like all of the 1-star reviews are regarding passports. Weekday afternoon the Asian gentleman George was perfectly delightful and pleasant with handling my prepaid mail. So all is well with normal postal business. I suppose go elsewhere for passport making.”
“Any reviews below 4 are definitely unfair. This is the best USPS I’ve ever visited- so helpful, friendly and they keep things going smoothly by facilitating your delivery/ shipping.”
“Everyone, including myself, always expects USPS offices to be dusted with awful service. However, I’ve been to countless post offices and the staff at the USPS office here is out of this world. Very friendly, kind staff and I never have to wait. Amazing!”
“I’ve only been to the Glen Head post office twice, but both times have been such a joy thanks to Kareena. She is cheerful, helpful, and has a wonderfully talkative attitude that truly brightens my day. She manages to take the “chore” out of running an errand and turns it into a genuinely pleasant experience.
I live several towns over, but from now on, I will make the trip to this specific post office simply because of Kareena. She’s such an asset—not just to the Glen Head post office, but to every customer she interacts with. Highly recommend coming here if you want excellent service with a smile!”
“Eddie helped me with my children’s passports and he made the entire process so easy. He answered questions about the paperwork and was knowledgeable about a unique situation we were dealing with. He was meticulous but everything was done quickly and perfectly. My daughter is 2 1/2 and my son is 7 months, they were both having a bad day because a lot had gone wrong, but Eddie made it brighter. He was extremely kind and patient with my both of them. In my opinion, Eddie is worth more than 5 stars.”
“Great passport service experience. Sharmin was very helpful and quick with the processing of the application. Overall from the time I stepped in it took 7 mins which included taking a picture.”
“Always courteous, always fully staffed and that staff is helpful, knowledgeable and thorough when explaining the mailing service options.
We ship a broad variety of packages and they get the job done well every time.
I always wonder how come deliveries are quicker when shipped from this USPS or the one in Rye, than when shipped from other area sites? The difference is noticeable and why we travel a bit out of our way for our mailing needs.”
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“Please hire more workers like Cindy! She was fast and efficient. There were 5 customers ahead of me and she served them ALL in less than 5 minutes. Packages that she scans are already in the system and don’t take 24 hours like many other workers!
Edit: Fernando took the time out of the remaining minutes of opening hours to help me pack and ship Jadon Doc martens while having a good sense of humor! Thank you Fernando!”