Macy's is described as a large, organized, and well-put-together department store. Customers find the selection good, with a wide variety of merchandise including top fashion brands, housewares, and gifts. The staff at Macy's are frequently noted as wonderful, helpful, courteous, knowledgeable, nice, and professional, making the shopping experience pleasurable. Some locations are praised for being quiet and not crowded, with good parking and late closing hours. A Starbucks inside is mentioned as a nice touch. However, some reviewers find Macy's pricey. Criticisms include that some areas need more premium brands, the men's section could be larger, there are less choices for young customers, and it can be difficult to find help in some areas.
Great sales but also very pricey when full price. Starbucks was good... Great variety of clothes. The perfume section as always is hard to avoid. Will be back
September 2026
What a nice experience at this Macy’s, it was well organized and had a beautiful dress selection. Shout out to Lisa for being very helpful. :)
August 2026
This review is for Tarum in Bedding. I was there yesterday and he gave me exceptional service. I had to get a price adjustment on sheets that my wife purchased a few days ago. He was so nice and accommodating. He’s a great salesperson!